MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MERCURY MARINER
    - LINCOLN, MO

    I WAS MAKING A LEFT HAND TURN OUT OF A DRIVEWAY WHEN I SUDDENLY DID NOT HAVE ANY POWER STEERING. I WAS 3/4 OF THE WAY ACROSS THE HIGHWAY WHEN THIS HAPPENED. I WAS ALMOST IN THE DITCH, BUT I SLAMMED ON THE BRAKES AND WITH EXTREME FORCE MANAGED TO TURN THE WHEEL. THANK GOD NO OTHER VEHICLES WERE APPROACHING, AS THIS IS A BLIND SPOT THE WARNING LIGHTS CAME ON INFORMING ME THAT THIS WAS A POWER STEERING ASSIST DEFAULT. I LOOKED IT UP ON THE INTERNET TO SEE WHAT HAD TO BE BOUGHT TO FIX IT AND IT HAD INFORMATION THAT THERE HAD BEEN A RECALL FOR THIS PROBLEM SOMEWHERE AROUND 2014 OR 2015. I CONTACTED FORD MOTORS AND THEY SAID NO CARS WITH MY VIN # HAD BEEN RECALLED .

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - BRYN MAWR, PA

    TAKATA RECALL - MY ONLY COMPLAINT IS THAT I CANNOT GET THE PROBLEM FIXED WITH A DEALER BECAUSE THEY DON'T HAVE THE PASSENGER AIRBAG INFLATOR REPLACEMENT. THE AIRBAG HAS NOT GONE OFF AS YET.

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - RED BANK, NJ

    TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GEORGE WALL FORD/LICOLN/MERCURY IN RED BANK, NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MERCURY MARAUDER
    - RAYNE, LA

    I'M HAVING ISSUES WITH THE HEADLIGHTS. WHEN YOU TRY TO USE THE BRIGHT LIGHTS THE HEADLIGHTS GO OUT. IT SEEMS MY ISSUE WOULD FIT UNDER THE LCM RECALL FOR 2003-2005 MERCURY GRAND MARQUIS. WHEN YOU ENTER THE VIN IT SHOWS NO RECALLS. I'M HOPING THIS IS AN OVERSIGHT SINCE THE MARAUDER IS A VERSION OF GRAND MARQUIS.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - BENSALEM, PA

    TAKATA RECALL. I GOT A SAFTY RECALL NOTICE 16S26 NHTSA RECALL 16V-384. THE CERTIFIED DEALLER IS UNABLE TO PERFORM REPLACEMENT DUE TO NO PARTS AVAIVIBLE.

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - EAST PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BIONDI LINCOLN AT 412-856-1200 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE AIR BAG WAS EXPOSED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MARINER
    - PITTSBURGH, PA

    TAKATA RECALL. SOMETIMES WHEN I MAKE LEFT TURNS, I HEAR A BEEP AND LOSE POWER STEERING. THE VEHIVLE WAS MOVING

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - WOONSOCKET, RI

    TAKATA RECALL : I HAVE BEEN DRIVING AROUND FOR YEARS WITH THESE DANGEROUS AIR BAGS IN MY CAR. THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL AND NOW TAKATA IS GOING BANKRUPT, I AM AFRAID THEY WILL NEVER GET REPLACED. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A VERY SERIOUS RECALL AND AN UNFAIR POSITION TO PUT PEOPLE IN. I AM AFRAID TO BRING PASSENGERS INTO MY CAR BECAUSE GOD FORBID SOMETHING SHOULD HAPPEN. SO I HAVE A CAR THAT I CANNOT PUT ANYONE INTO? THIS ISN'T RIGHT! IT IS CAUSING ME MENTAL ANGUISH AND MAKING LIFE VERY DIFFICULT BECAUSE NO PASSENGERS CAN SAFELY BE IN THE FRONT SEAT.

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - BLOOMINGTON, MN

    "TAKATA RECALL" RECEIVED A LETTER FROM FORD DATED MARCH, 2017 SAYING WHEN PARTS BECOME AVAILABLE FOR SAFETY RECALL # LISTED IN THE LETTER FORD WOULD NOTIFY ME BY LETTER. THE DEALERSHIP SAYS PARTS HAVE NOT BEEN RECEIVED AS OF OCTOBER. 25, 2017 PROX. THE SERVICE REP SAYS OUT OF FORD'S CONTROL. NO DAMAGE YET

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - WADSWORTH, OH

    TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MONTROSE FORD IN FAIRLAWN, 3960 MEDINA RD, FAIRLAWN, OH 44333) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE