MERCURY Complaints

"TAKATA RECALL" RECALL INCOMPLETE. REMEDY NOT AVAILABLE THE MANUFACTURER IS FILING FOR CHAPTER 11 BANKRUPTCY. I WANT TO GET THIS FIXED BUT NO FIX IS BEING OFFERED. PLEASE RESOLVE.

BACKING OUT OF DRIVEWAY (IN MOTION, STRAIGHT, UNDER 5MPH)STEERING ASSIST FAULT WARNING DISPLAYED ON DASH. LOSS OF POWER STEERING. NOTICED THERE WAS A RECALL ON THE MORE EXSPENSIVE MODELS WHY NOT OURS? SENSOR IN STEERING COLUMN WENT OUT. ONLY A DEALER CAN FIX IT DUE TO COMPUTER NEEDS REPROGRAMMING. DEALER TOLD US IT HAD ALLREADY BEEN FIXED? IT HAD NOT, & WE DIDN'T UNDERSTAND THAT. IF OUR CAR WASN'T COVERED UNDER RECALL WHY WOULD THEY SAY THEY HAD FIXED IT? AFTER THEIR INSPECTION WE WERE TOLD IT WAS A THROTTLE SENSOR $1500.00 REPAIR. WHICH IS DIFFERENT FROM RECALL PART, BUT SAME EFFECT. COST MOSTLY LABOR, WE ARE TOLD.

TAKATA RECALL AT THIS TIME, I AM WAITING FOR PARTS TO ARRIVE AT MY DEALERSHIP SO THEY CAN REPLACE MY DEFECTIVE PART. IT HAS BEEN 7 MONTHS AND I'M TOLD BY MY DEALER IT COULD BE FEB. 2018 BEFORE THEY SEE PARTS TO REPAIR THIS SITUATION. GIVEN THAT ONLY A MINOR FRONT END BUMP COULD SET OFF THE PASSENGER SIDE AIRBAG AND POTENTIALLY MAIM OR KILL SOMEONE IN MY CAR IS VERY THREATENING AND SCARY TO THINK ABOUT. IT'S LIKE DRIVING AROUND WITH AN IED IN THE GLOVE BOX! I'D LIKE FORD TO STEP UP AND ASSIST IN GETTING REPLACEMENT PARTS OUT MUCH QUICKER!

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY CAR AND TRUCK CENTER (10 CRAFT DR, ALAMOSA, CO 81101; 719-587-1800) STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINCOLN OF TROY IN TROY, MICHIGAN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BIONDI LINCOLN, 3690 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-1200) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RON TIRAPELLI FORD AT (815) 725-3033 (4355 W JEFFERSON ST, SHOREWOOD, IL 60404) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELT PRETENSIONERS ON THE FRONT DRIVER AND PASSENGER SIDES MALFUNCTIONED AND THE SEAT BELT ASSEMBLY WOULD NEED TO BE REPLACED. GRIFFITH FORD SEGUIN (I-10 FRONTAGE RD, SEGUIN, TX) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND ANY REPAIR WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

TAKATA RECALL......CALLED DEALERSHIP TO SCHEDULE AN APPOINTMENT TO REPLACE AIRBAG AND WAS TOLD THE PART WASN'T MADE AVAILABLE AND PROBABLY WOULDN'T BE FOR SOME TIME AND THAT I HAD TO WAIT FOR A LETTER FROM FORD. THIS SHOULD BE READILY AVAILABLE SINCE IT IS POTENTIALLY LIFE THREATENING.