MERCURY Complaints

TAKATA RECALL......CALLED DEALERSHIP TO SCHEDULE AN APPOINTMENT TO REPLACE AIRBAG AND WAS TOLD THE PART WASN'T MADE AVAILABLE AND PROBABLY WOULDN'T BE FOR SOME TIME AND THAT I HAD TO WAIT FOR A LETTER FROM FORD. THIS SHOULD BE READILY AVAILABLE SINCE IT IS POTENTIALLY LIFE THREATENING.

TAKATA RECALL NOTHING HAPPENED , BUT WE HAVE BEEN WAITING FOR A VERY LONG TIME FOR THE PARTS TO BE AVAILABLE TO HAVE THE RECALL DONE! THEN TODAY WE RECEIVED A NOTICE THAT TAKATA IS FILING CHAPTER 11. HOW MUCH LONGER WILL WE HAVE TO WAIT FOR THIS TO BE FIXED?

TAKATA RECALL BEEN WAITING SINCE I GOT SAFETY RECALL NOTICE DATED JULY 2016 FOR FORD TO CONTACT ME TO SCHEDULE A APPT FOR REPAIR WHEN PARTS ARE AVAILABLE

TAKATA RECALL LOCAL DEALER SAID THEY HAVE NO IDEA WHEN THEY WILL GET REPLACEMENT COULD BE SEVERAL MONTH ON MORE IS THIS CORRECT DEALER SAID SOMETHING ABOUT OUR LOCATION BEING IN A LOW PRORITY AREA THAT DOES NOT SOUND CORRECT IS IT

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE DRIVER SIDE AIR BAG RUPTURED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT WAS BLINDED AND REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CUTS UNDER THE EYE, NOSE, AND CHIN FROM THE AIR BAG. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE VEHICLE WAS TOWED TO TOWN MOTORS INC (400 SOUTH DEAN STREET, ENGLEWOOD, NJ, 07631) WHERE THE DEALER REMOVED THE BLACK BOX FROM THE VEHICLE TO SEND OFF FOR INVESTIGATION. DUE TO THE EXCESSIVE BODY DAMAGE FROM THE COLLISION AND THE REPAIR COST, THE VEHICLE WAS NOT REPAIRED AT THE DEALER EXCEPT FOR THE REPLACEMENT OF THE BLACK BOX. THE DEALER CUT OUT THE AIR BAG FROM THE DRIVER'S SIDE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT AUTO BODY SHOP. THE BODY DAMAGE WAS REPAIRED, BUT THE DRIVER'S SIDE AIR BAG WAS NOT REPAIRED BECAUSE THE BODY SHOP DID NOT PROVIDE THAT TYPE OF SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE AIR BAG EXPLODED DUE TO CONTACT WITH THE OTHER VEHICLE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG. THERE WAS NO RECALL NOTICE RECEIVED FOR THE DRIVER'S SIDE AIR BAG. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

TAKATA RECALL - I STILL AM BEING TOLD BY MY SERVICING DEALERSHIP (PRIORITY FORD IN NORFOLK, VA) THAT THE PARTS ARE NOT AVAILABLE. THAT IS LUDICROUS. MY CAR MAY NO LONGER BE IN PRODUCTION, BUT IT'S THE MERCURY TWIN TO THE FORD FUSION AND IT'S FORD WHO IS SENDING ME THE RECALL INFO. NOW TAKATA IS IN BANKRUPTCY. THIS HAS BEEN DELAYED ENTIRELY TOO LONG. IT'S ALWAYS THE CONSUMER WHO GETS THE SHORT END OF THE STICK. PLEASE HELP ME GET THIS REPLACEMENT ACCOMPLISHED.

TAKATA RECALL: CANNOT USE THE PASSENGER SEAT...STILL WAITING FOR REPLACEMENT AIRBAG - DANGEROUS

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF THE VEHICLE OFF AND THE FAILURE RECURRED. THE CONTACT WENT TO AN UNKNOWN FORD DEALER IN CHULA VISTA, CA 91910 AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN RECALL; THEREFORE, SHE WOULD HAVE TO PAY A FEE FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/3/18*JB

TAKATA RECALL. DEALER SAYS THAT FORD NEVER SUPLLIED REPLACEMENT AIRBAGS AND HAS NO IDEA WHEN TO EXPECT THEM. NOW TAKATA IS GOING CHAP 11 AND I'M WORRIED.