MERCURY Complaints

TAKATA RECALL - LEGAL NOTICE RECEIVED 10/28/2017 ALERTING TO DEFECT OF TAKATA AIRBAG INFLATORS IN MY VEHICLE

HEAD LIGHT SWITCH HARD TO APPLY HEAD LIGHT FLICKER ON AND OFF.SOMETIME WILL NOT COME ON AT ALL.CAR WAS IN MOTION,AND STATIONARY

MY POWER STEERING STOPPED WORKING THE MESSAGE ON MY DASHBOARD INDICATES THAT THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. WHEN THIS HAPPEN I WAS DRIVING ON A CITY STREET AND HAD TO PULL OVER. I WAS ABLE TO GET THE CAR HOME AND IT'S NOW PARKED IN THE DRIVEWAY I CAN'T DRIVE MY CAR BECAUSE IT IS VERY HARD TO STEER WITHOUT THE POWER STEERING. I HAVE NEVER RECEIVED A RECALL NOTICE REGARDING THE PROBLEM

I HAVE 2008 MERCURY MARNIER 1ST GEAR STARTS OFF FINE 2ND GEAR WON'T SHIFT TILL IT GETS TO 3750 RPM THEN SHIFTS 3RD FINE NOT IN 4TH IT'S GIVING ME CODES P0732 AND P0734

I HAVE CONTACTED FORD MOTOR COMPANY AND LOCAL LINCOLIN DEALER, NO ONE CAN GIVE ME A TIME FRAME AS TO FIX THE AIR BAG RECALL. THE CAR HAS HAD A RECALL ON IT FOR 18 MONTHS WITH NO PLANS OF FIXING ON THEIR PART. FORD SHOULD BE MADE TO BUY THE VEHICLES BACK SINCE THEY CAN NOT FIX THEM IN A TIMELY MANNER

I RECEIVED THE ATTACHED RECALL NOTICE IN JULY 2016 FROM FORD MOTOR COMPANY CONCERNING A DEFECTIVE AIRBAG INFLATOR. TO DATE, I HAVE NOT RECEIVED ANY FURTHER NOTIFICATION FROM FORD MOTOR COMPANY ABOUT THE AVAILABILITY OF THE PART AND INSTRUCTIONS ON WHAT TO DO IN ORDER TO REMEDY THIS DANGEROUS CONDITION. I HAVE CONTACTED THE FORD DEALERSHIP, AUTO NATION IN MARIETTA, GEORGIA, A NUMBER OF TIMES TO DETERMINE THE STATUS OF THIS AND HAVE BEEN TOLD THAT THE PART IS NOT YET AVAILABLE. CONSIDERING THE DANGEROUS CONDITION THAT THEY DESCRIBE IN THE RECALL NOTICE, I CERTAINLY THINK THAT THIS HAS DRAGGED ON MUCH TOO LONG, AND I AM EXTREMELY CONCERNED ABOUT THE DANGER OF DEATH OR SEVERE INJURY.

IN TOWN, WHILE DRIVING 30 MPH, THE ENGINE SHUTS DOWN, LOSING POWER STEERING AND POWER BRAKE CONTROL.

TAKATA RECALL,RECEIVED A POST CARD FROM TK HOLDINGS EXPLAINING ABOUT THE CHAPTER 11 THAT WAS FILED.,IT STATES TO CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I CONTACTED TWO DEALERSHIPS AND NEITHER ONE COULD HELP BECAUSE FIRST THEY DIDN'T KNOW ANYTHING ABOUT THE POSTCARD UNTIL,THEY STARTED GETTING CALLS ABOUT IT. SECOND, THEY DON'T HAVE THE PARTS, ONE SAID THEY WOULDN'T KNOW WHO TO CONTACT TO GET THE PARTS.SO IT SOUNDS LIKE TO THIS WAS VERY DISORGANIZED THROUGH THIS COMPANY AND MERCURY FORD , NO COMMUNICATION TO THEIR DEALERS. WHAT DO I DO NOW TO GET THE AIRBAG AND GET IT INSTALLED.. THE DEALERSHIP NEAR ME SAID, THEY ARE SORRY BUT THEY DON'T KNOW WHAT TO SAY AND THEY WERE SORRY BUT THEY DON'T HAVE ANY INFORMATION ABOUT THIS AND I WAS THE 10TH PERSON THAT CALLED THEM TODAY ABOUT THIS POST CARD. THEY SAID THEY DON'T HAVE THE PARTS AND THE PARTS HAVE NOT BEEN MADE FOR MY VEHICLE .

I HAVE AN ISSUE WITH MY ABS PUMP THAT ALMOST CAUSED ME TO HAVE A COLLISION SEVERAL TIMES. I HAVE ALMOST HIT PEOPLE IN THE REAR AND I HAVE ENDED UP IN THE MIDDLE OF AND INTERSECTION TWICE! MY MECHANIC SAYS THE ISSUE IS THE ABS PUMP BYPASSING AND THE NEW PART IS AROUND $700!! YOU HIT THE BRAKES AND THE PEDAL HAST TO GO TO THE FLOOR BEFORE THE BRAKES ENGAGE. VERY DANGEROUS!

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRIME FORD AUBURN DEALER (780 WASHINGTON ST, AUBURN, MA 01501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.