MERCURY Complaints

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CARRIAGE FORD 908 E LEWIS AND CLARK PKWY CLARKSVILLE IN 47129) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

JUST BOUGHT A MERCURY SABLE 1996. AFTER DRIVING THIS VEHICAL FOR ABOUT 10 MILES, THE TRANSMISSION BEGAN TO SLIP BADLY. IT BEGAN WITH HAVING TROUBLE ACCELERATING FROM A COMPLETE STOP. LUCKILY I WAS DRIVING IN A RURAL AREA WITH FEW STOPS AND LITTLE TRAFFIC. BY THE TIME I STOPPED AT THE 3 STOP SIGN. THE TRANSMISSION WOULD NO LONGER ENGAGE INTO 1ST OR 2ND GEAR. NEVER GOT INTO 4TH GEAR. BUT HAD TO GET PUSH THE VEHICAL FROM THE LAST STOP SIGN UNTIL I REACHED A SMALL HILL THAT ALLOWED ME TO REACH THE SPEED SO THAT 3RD WAS ABLE TO ENGAGE AND WAS ABLE TO MAKE IT TO MY HOUSE. THE CAR HASN'T MOVED SINCE THEN. WASTE OF $1,000!! TRANSMISSION IS FINISHED.

REAR PASSENGER SIDE TAIL LIGHT STAYS ILLUMINATED EVEN WHILE BRAKE PADDLE IS ENGAGED... BASICALLY I HAVE NO BRAKE LIGHTS... ALSO FUEL RECALLS STILL HASNT BEEN DONE ON MY VEHICLE.

TAKATA RECALLA IN JULY 2016 I RECEIVED A SAFETY RECALL. FORD STATES THEY DON'T HAVE RECALL PARTS YET. WE ARE IN WARM HUMID CLIMATE. DO YOU HAVE ANY SAFETY ADVICE? WE CAN NOT DISCONNECT THE PASSENGER AIR BAG.

TAKATA RECALL: I RECEIVED AN AIRBAG RECALL (MNF#16526) FROM FORD/MERCURY ON JULY 1, 2016. MY FORD DEALER KEEPS TELLING ME NO FIX AVAILABLE AS OF OCT., 2017. THIS A LIFE TREATENING SITUATION THAT HAS NOT BEEN ADDRESSED AND IS UNACCEPTABLE. FORTUNATELY NO ONE HAS BEEN INJURED. WHAT CAN WE DO TO GET THIS FIXED ASP

"TAKATA RECALL' - WE RECEIVED THE FORD MOTOR CO. RECALL NOTICE IN JULY 2016 AND WE HAVE WRITTEN THREE LETTERS REQUESTING A DATE TO HAVE THE AIRBAG REPLACED. FORD KEEPS TELLING US THAT THE PARTS ARE NOT AVAILABLE IN ORDER TO SET A REPLACEMENT DATE. IT'S NOW OVER A YEAR AND STILL NO NOTICE TO TAKE THE CAR IN FOR THE REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ISLAND LINCOLN MERCURY IN COCOA, FL, 321-452-9220) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER A HARD BREAKING ON A SLIPPERY ROAD ON A CITY STREET AT ABOUT 45 MPH THE BRAKE PEDAL NOW GOES WAY FURTHER DOWN THAN IT USED TO. SEEMS TO HAVE LOST ANY EFFECT FOR AT LEAST HALF ITS TRAVEL. VERY SCARY THE FIRST TIME YOU NOTICE IT.

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THE ANTI-LOCK BRAKE SYSTEM AND THE BRAKE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES INTERMITTENTLY. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER (ED WHITTMEIER FORD IN CHICO, CALIFORNIA) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TT CONSUMER STATED BRAKES FAIL INTERMITTENTLY WHEN THEY FAIL THE ABS AND BRAKE LIGHT ON THE DASH ARE LIT UP. UPDATED 7/31/18*JB

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE ADVANCE TRACK WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS STIFF AND NEEDED EXTRA FORCE TO TURN. THE CONTACT MENTIONED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AFTERWARDS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.