MERCURY Complaints

POWER ASSIST STEERING STOPS WORKING WHILE VEHICLE IS MOVING, MOSTLY WHILE TURNING TO PARK OR WHILE TURNING TO BACK UP.

POWER ASSIST STEERING STOPS WHEN TURNING WHILE VEHICLE IS MOVING. ALSO, NO POWER STEERING WHEN VEHICLE TURNED ON AFTER BEING TURNED OFF AND SITTING FOR A WHILE. SEEMS TO HAPPEN WHEN MAKING HARD TURNS ,LIKE BACKING INTO A PARKING SPOT, OR TURNING AROUND.

TAKATA RECALL MY LAST UPDATED REPORT FROM 8.24.16 SAYS THERE IS AN AIRBAG RECALL AND THERE IS NO RESOURCE FOR REPAIR. YOUR WEBSITE REPEATS THE SAME INFORMATION TODAY 10.16.2017. ENTIRE FAMILY AND PUBLIC IS AT RISK IN THE EVENT OF A FAILURE. WHAT CAN BE DONE TO GET THIS DONE????

POWER STEERING ASSIST / SERVICE ADVANCE TRACK CAME ON WITH NO POWER TO STEER WHILE DRIVING.

THE BRAKES FAILED TO STOP THE VEHICLE IN A SAFE DISTANCE. OCCURRED ON MULTIPLE OCCASIONS DURING A MODERATE TO HARD STOP. BREAKS AND SYSTEM HAVE BEEN INSPECTED AND MECHANIC DOES NOT FIND ANY OBVIOUS ISSUES. BREAKS ARE "SOFT" AND TAKE A HALF SECOND TO ENGAGE WHEN FOOT IS APPLIED. THIS HAS BEEN A PROBLEM FOR OVER A YEAR.

2004 GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO LIGHTING CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER REQUESTED A REIMBUREMENT FOR THE HEADLIGHT RECALL. UPDATED 10/16/2017*JS

I HAVE A SERIOUS DANGEROUS SITUATION GOING ON WITH THE HEADLIGHTS THAT COULD END WITH FATAL RESULTS. THE HEADLIGHTS WILL GO OUT BY THEMSELVES AT NIGHT WHICH COULD RESULT IN A CAR CRASH. THE LIGHTS WILL GO OUT WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION WHEREVER YOU ARE.

TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY FOR THE PASSENGER FRONTAL AIRBAG INFLATOR, DATED JULY 2016. IT HAS BEEN OVER 1 YEAR NOW AND I HAVE NOT RECEIVED ANY FOLLOW-UP INFORMATION REGARDING REPLACEMENT OF THIS PIECE, AND THE NHTSA WEBSITE STATES THAT THERE IS STILL NO REMEDY AVAILABLE. THIS FLAWED PIECE OF EQUIPMENT IS POTENTIALLY DEADLY, SHOULD IT RUPTURE, AND IT IS UNACCEPTABLE THAT IT HAS BEEN OVER 1 YEAR AND STILL "NO REMEDY IS AVAILABLE". PLEASE LET ME KNOW WHEN I CAN EXPECT A REPLACEMENT PIECE FOR THIS TO BE AVAILABLE AS SOON AS POSSIBLE. THANK YOU.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048). THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED, BUT NEVER ANSWERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAS DRIVING WHEN OUT OF NO WHERE LOST STEERING, BECAME SO HARD TO MOVE STEERING WHEEL, ALMOST CRASHED WHEN TRYING TO TURN WHEEL TO PULL OUT INTO TRAFFIC. BARELY MADE IT HOME.