MERCURY Complaints

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTNING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE LIGHTS WERE GOING OUT INTERMITTENTLY UNTIL THE LAST THREE MONTHS THEY FAILED COMPLETELY WITHOUT WARNING. THE FAILURE MILEAGE WAS APPROXIMATELY 239,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE POWER STEERING GOES OUT AND A MESSAGE APPEARS ON THE DASHBOARD THAT TELLS YOU THAT THE POWER STEERING ASSIST IS OFF MAKING THE WHEEL IS VERY HARD TO TURN AND DRIVING SAFELY IMPOSSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HALL FORD NEWPORT NEWS, 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR HANDLES, LATCHES AND LOCKS MALFUNCTION- HAS TO OPEN DOORS MANUALLY. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD UPDATED 07/18/2017*JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LINCOLN OF TROY DEALER (LOCATED AT 1950 W. MAPLE ROAD, TROY, MI 48084, TEL: (248) 643-6600) TO BE REPAIRED ON SEVERAL OCCASIONS. THE CONTACT WAS INFORMED THAT THE PARTS TO REMEDY THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR WAS PARKED IN MY DRIVEWAY. TRIED TO START VEHICLE, BATTERY FAILED AND UNABLE TO RECHARGE. REMOVED FAILED BATTERY REPLACED WITH NEW BATTERY, STARTED CAR AND WRENCH AND ENGINE LIGHT CAME ON. UNABLE TO ACCELERATE VEHICLE, DRIVES 5 MILES PER HOUR. ONLINE CHATS SPEAK OF FAILED THROTTLE BODY, ONE POST STATES THERE IS A RECALL BUT I DO NOT FIND IN ON THE NHTSA WEBSITE. DID FIND THE AIRBAG RECALL WITH NO SOLUTION YET. PLEASE ADVISE.

DRIVING ALONG TODAY AND CAME TO A RED LIGHT. HAD TO STOP AND SUDDENLY THE BRAKE DIDN'T WORK LIKE IT NORMALLY DID. HAD TO STEP ON THE PEDAL ALL THE WAY TO THE FLOOR TO STOP. ALMOST HIT THE CAR AHEAD OF ME. BRAKING WAS THE SAME FOR THE NEXT 4 MILES TILL I GOT HOME. HAD TO STEP ON THE PEDAL ALL THE WAY TO THE GROUND TO STOP. THE LOW BRAKE FLUID LIGHT CAME ON THE DASH. AFTER PARKING THE CAR I CHECKED OUT THE BRAKE FLUID RESERVOIR AND IT WAS EMPTY. FILLED IT UP WITH DOT 3 FLUID AND CAME BACK ABOUT 10 MINUTES LATER AND THERE WAS A PUDDLE UNDER WHERE THE BRAKE ACTUATOR IS.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT STRUCK THE REAR PASSENGER SIDE BUMPER ON A GUARDRAIL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND SHOULDERS, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT VISITED HER DOCTOR. A POLICE REPORT WAS NOT FILED. NEITHER A DEALER NOR AN INDEPENDENT MECHANIC WERE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V860000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 15 MPH, THE LOW BEAM HEADLIGHTS WENT OUT. THE CONTACT STOPPED AND DROVE HOME USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,500.

I HAVE HAD MORE PROBLEMS WITH MY 2004 GRAND MARQUIS, THE LIGHTS DON'T WORK, HEADLIGHTS GO OFF WHILE DRIVING AT NIGHT, AIRBAGS DON'T WORK, ELECTRICAL, SEATS, STEERING, BRAKES, ALL OF THE ELECTRICAL, CATALYTIC CONVERTOR KEEPS GOING OUT, ALSO ENGINE PROBLEMS, AMONG MANY OTHER THINGS. I WAS IN AN ACCIDENT, WHERE MY STEERING DIDN'T WORK PROPERLY AND I WAS HIT BY SOMEONE, NOT MY FAULT, BUT MY CAR ENDED UP SPINNING SO BAD THAT I HIT MY HEAD OFF OF THE STEERING AND RECEIVED INJURIES,,PARTY IN OTHER CAR WAS NOT INJURED. I WAS ALSO DRIVING AT NIGHT ON THE HIGHWAY AND MY LIGHTS WENT OUT, I WAS HIT FROM BEHIND.. BUT ALSO, BECAUSE OF MY HEADLIGHTS AND STEERING THIS HAS BEEN HAPPENING, AIR BAGS, NEVER DEPLOY... RECEIVED SOME SERIOUS INJURIES, BANGED MY KNEW ALSO VERY BADLY.