MERCURY Complaints

2006 MILAN. CONSUMER WRITES IN REGARDS TO FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER WOULD LIKE TO BE ADVISED ON WHEN THE PARTS FOR THE RECALL WOULD BECOME AVAILABLE. *JS

WHILE COMING TO A STOP UNDER NORMAL CONDITIONS, THE PEDAL DROPS TO THE FLOOR AS IF THERE IS NO BRAKE PRESSURE. BRAKING ONLY OCCURS WHEN MY FOOT HITS THE FLOOR. THIS HAPPENS AFTER AN ABS EVENT LIKE GOING AROUND A ROUGH CORNER WHILE BRAKING. THIS HAS HAPPENED IN THE SNOW, RAIN, AND IN DRY CONDITIONS. IT IS INCONSISTENT BUT HAPPENS THE SAME WAY EVERY TIME. SOMETIMES NORMAL BRAKING RETURNS BUT SOMETIMES IT CAN TAKE UP TO 10 MINUTES FOR RETURNING BRAKE PRESSURE. IT HAS CAUSED SEVERAL NEAR ACCIDENTS AND I NO LONGER TRUST THE VEHICLE.

TAKATA RECALL WAITING FOR REPAIR FOR OVER 1 YEAR - MERCURY CONTINUES TO STATE THAT PARTS ARE NOT AVAILABLE. THIS IS AN INORDINATE AMOUNT OF TIME FOR A SAFETY RECALL.

WHEN APPROACHING A RED LIGHT WHILE COMING DOWN A HILL THERE WAS INITIAL RESPONSE WHEN THE BRAKE PEDAL WAS PRESSED. THEN THERE WAS NO BRAKING FOR THE 2/3'S OF THE TRAVEL THEN THERE WAS BRAKING AGAIN AT THE BOTTOM OF THE PEDAL TRAVEL. BRAKING FORCE WAS SIGNIFICANTLY LESS THAN NORMAL. PULLED OF THE ROAD AND SHUT OFF THE CAR. WHEN STARTED AGAIN THE BRAKE PERFORMANCE WAS NORMAL. THIS HAS HAPPENED TWICE - ABOUT 3-4 MONTHS APART. IT HAS BEEN TO AN INDEPENDENT SHOP AND THE DEALERSHIP AND NEITHER WERE ABLE TO REPLICATE THE PROBLEM OR DEFINITIVELY COME UP WITH A FIX.

CAR STOPPED RUNNING WRENCH LIGHT CAME ON STARTED MOTOR PUT IT IN GEAR TRIED TO GO REGULAR PACE CAR DID NOT GO IT IS VERY SLOW NO GAS PEDDLE TURNED IT OFF LET SET FOR 2 HRS. STARTED BACK UP RUNS OK BUT CHECK ENG. LITE CAME ON CALLED DEALER

TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE BEING OPERATED AT VARIOUS SPEEDS. THE CHECK ENGINE AND CHECK FUEL INTAKE WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SHEEHY FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THERE HAS BEEN NO UPDATE IN THE LAST YEAR SINCE THE RECALL WAS ANNOUNCED, REGARDING REPLACING THE PASSENGER AIRBAG IN MY 2007 MERCURY MILAN. THE STITCHING (OR WHATEVER MATERIAL IS USED) HAS STARTED TO DISINTEGRATE ON THE PASSENGER SIDE DASHBOARD, WHERE THE AIRBAG IS HOUSED. I'VE BEEN HOPING THE RECALL WOULD HAVE BEEN COMPLETED BEFORE NOW, SO I WOULDN'T HAVE TO HAVE THE CAR TAKEN IN TWICE TO BE FIXED: ONCE FOR THE DETERIORATING DASHBOARD AROUND THE PASSENGER AIRBAG, AND A SECOND TIME TO HAVE THE AIRBAG REPLACED WHEN THE PARTS FOR THE RECALL BECOME AVAILABLE. I'M VERY CONCERNED TO KEEP DRIVING THE CAR, AND ALSO FOR THE RESALE VALUE, IF I WANTED TO SELL THE CAR DUE TO THIS ISSUE STILL NOT BEING RESOLVED.

TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THREE UNKNOWN DEALERS WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COOPER MOTORS LOCATED AT 985 YORK ST HANOVER, PA 17331 717-632-4255) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE POWER STEERING AND TRACTION CONTROL INDICATORS ILLUMINATED. THE LOCAL DEALER (JORGENSON FORD, 8333 MICHIGAN AVENUE, DETROIT, MI 48210) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.