MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 MERCURY MONTEREY
    - ORLANDO, FL

    TRANSMISSION PROBLEM ITS RACING ALSO THE CRUSE CONTROL SPEED UP MORE THAN IT SHOULD MY FAMILY AND ARE NOT SAFE WHEN GOING ON A LONG ROAD TRIP HOW WOULD YOU FEEL HAVING A BREAK DOWN IN THE MIDDLE OF NO WHERE AND ON THE HIGH WAY BECAUSE OF THE BAD TRANSMISSION YOU PUT IN THE VEHICLE PLEASE FIX IT PLEASE

    Source: NHTSA WEB SITE
  • 2007 MERCURY GRAND MARQUIS
    - KINGSLAND, TX

    I WAS DRIVING THE VEHICLE. AS I STARTED UP A HILL THE SPEED LIMIT CHANGED. I GAVE THE GAS PEDAL A LITTLE PUSH. IT WENT TO THE FLOOR WHERE IT STUCK WIDE OPEN. THE CAR LEAPED FORWARD AND I IMMEDIATELY APPLIED THE BRAKE. I REALLY HAD TO PUSH THE BRAKE AS HARD AS I COULD TO GET THE VEHICLE TO STOP. WHEN I GOT THE VEHICLE TO STOP I KNOCKED THE GEAR SHIFT OUT OF DRIVE INTO NEUTRAL. THE ENGINE WAS IDLING REALLY ROUGH BUT THEN IT SMOOTHED OUT. I DID NOT CRASH THE CAR AND CONTINUED DRIVING WITH NO FURTHER PROBLEMS. THE VEHICLE HAS 64,875 MILES ON IT AND THIS IS THE FIRST THIS HAS HAPPENED.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - RUTH, MI

    I WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTED RUNNING ON FOUR CYLINDERS INSTEAD OF 6. I WAS ABLE TO GET IT TO THE DEALERSHIP VIA TOW TRUCK. THEY HAD TO REPLACE MY POWERTRAIN CONTROL MODULE (PCM) AND A COIL THAT WAS BURNT. THEY FOLLOWED THE TSB 13-4-17 THAT RELATED TO THE 2006-2008 FORD/LINCOLN/MERCURY PCM PROBLEMS. PRIOR TO THIS EVENT, MY CAR HAD NOT SHOWN ANY SIGNS OF MALFUNCTION.

    Source: NHTSA WEB SITE
  • 2006 MERCURY MILAN
    - CHESHIRE, CT

    TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MUCI FORD OF NEEDHAM MASSACHUSETTS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MARINER HYBRID
    - GAYLORD, MI

    CHECK ENGINE WRENCH CAME ON VEHICLE BEGAN TO LOOSE POWER. GAYLORD FORD FOUND NO RECALL BECAUSE THE CAR WAS BUILD AUGUST 2009 IN THE SAME PLANT AS OTHER VEHICLES WITH THE PROBLEM WITH THE THROTTLE SENSOR FOR POWERTRAIN. THE VEHICLE LOST POWER AND WOULD ONLY GO 30 MPH. CAR IS A 2010 MILAN HYBRID 133,000 MILES.

    Source: NHTSA WEB SITE
  • 2009 MERCURY MILAN
    - GREENVILLE, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (GEORGE COLEMAN FORD 47 PLAZA DRIVE, TRAVELERS REST, SC 29690) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MARINER
    - TUCSON, AZ

    THE THROTTLE IS HELD OPEN WHEN THE CRUISE CONTROL IS EMPLOYED BUT REMAINS OPEN WHEN THE CRUISE CONTROL IS TURNED OFF BOTH BY USING THE OFF BUTTON AND BRAKE APPLICATION. THIS HAPPENS AT 75-80 MPH ON INTERSTATE HIGHWAYS IN AZ AND UT. THE POWER BRAKE BOOSTER IS INEFFECTIVE WITH NO INTAKE VACUUM. THIS IS VERY DANGEROUS.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MARINER HYBRID
    - POWELL, OH

    FAILURE OF THE REGENERATIVE BRAKING SYSTEM DUE TO A DEFECTIVE MASTER CYLINDER AND/OR HYDRAULIC CONTROL UNIT ("HCU"). VERY DANGEROUS. THERE IS NO RECALL ON THIS - WHY? MANY HAVE HAD THE SAME PROBLEM! SEE HTTP://BLOG.YAGELSKI.COM/2010/07/FORD-HYBRID-BRAKE-FAILURE-REVISITED.HTML

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - OLAKA, KS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE OLATHE FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT ALSO TOOK THE VEHICLE TO GET THE AIR BAG WARNING INDICATOR INSPECTED AT LINDAN AUTO WHERE THE TECHNICIAN STATED THE AIR BAG WARNING LIGHT BEING ON WAS ATTRIBUTED TO THE TAKATA RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,456. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MERCURY GRAND MARQUIS
    - RIDGELAND, MS

    LAST FALL, THIS CAR STARTING MAKING CREEKING AND HUMMING NOISES IN THE ENGINE. THE HUMMING NOISE WOULD GO AWAY AFTER ABOUT A MINUTE BUT NOT THE SQUEAKS AND CREEKS AS YOU DRIVE IT. IN THE WINTER, THERE WERE AREAS OF YELLOW-GREEN LIQUID ON OUR GARAGE FLOOR ON A FEW OCCASIONS. I TOOK THE VEHICLE IN FOR THE HEADLIGHT RECALL, AND I WAS TOLD THERE WAS A CRACKED MANIFOLD, AND A BELT PROBLEM WHICH WAS CAUSING THE ANTIFREEZE LEAK. WHEN I SEARCHED FOR RECALLS, I NOTICED A PREVIOUS RECALL FOR YEARS 1996-2001 FOR THE SAME PROBLEM. THIS REPAIR IS VERY COSTLY, AND I WONDER IF YOU COULD DO A RECALL FOR THIS YEAR/MODEL CAR BECAUSE I WAS GIVEN IT AS A GIFT AND AM CURRENTLY LAID OFF? I AM ATTACHING FORMER RECALL SETTLEMENT FOR SAME CARS UP TO 2001. THANK YOU.

    Source: NHTSA WEB SITE