MERCURY Complaints

INTAKE MANIFOLD CRACKED AND LEAKED COOLANT ONTO THE COILS AND SPARK PLUGS. HENCE CAUSING ROUGH RUNNING ENGINE AND LACK OF PERFORMANCE.

SUDDEN ACCELERATION WHILE IN CRUISE CONTROL MODE 65 OR ABOVE. AND WILL NOT STOP UNLESS BRAKES ARE APPLIED TO DISENGAGE THE CRUISE CONTROL MODE.

TAKATA RECALL NOTHING BAD HAS HAPPENED YET, THANK GOD! RECALL WAS JUNE 2016 AND THEY SAID THEY WOULD NOTIFY ME WHEN PARTS ARE AVAILABLE TO FIX THE ISSUE. HOWEVER IT IS NOW NEARLY A YEAR LATER AND I STILL HAVE NOT HEARD ANYTHING, AND ON OWNER.FORD.COM/TANAKA IT STILL SAYS "STATUS: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." I'VE BEEN DRIVING IN FEAR ANY TIME I HAVE A PASSENGER IN THE FRONT SEAT - KNOWING THAT IF I GET IN AN ACCIDENT THE AIRBAG MAY EXPLODE SENDING METAL FRAGMENTS SHOOTING INTO ME AND MY PASSENGER. HOW IS IT OK THAT THIS IS LEFT "REMEDY NOT YET AVAILABLE?" HOW IS IT OK TO PUT CUSTOMERS IN DANGER WITHOUT FIXING THE ISSUE FOR OVER A YEAR? ARE THERE NOT RENTAL CARS THAT THEY CAN GIVE ME IN THE MEAN TIME? I'M TIRED OF WAITING, I'M ABOUT TO MOVE OUT OF THE STATE, AND WILL BE UNABLE TO RECEIVE THE LETTER SAYING IT IS FIXED. WHO KNOWS IF I WILL EVER RECEIVE A LETTER ANYWAY? THIS IS DISGRACEFUL AND HORRIBLE AND FRIGHTENING. I WILL BE SEEKING LEGAL ACTION UNLESS THIS IS FIXED NOW.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. WHILE DRIVING 35 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE VEHICLE PULLED TO THE RIGHT AND STRUCK THE CURB SLIGHTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO A FUEL STATION. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNFAMILIAR WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,200.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL MALFUNCTIONED AS WELL AS THE RPMS. THE CONTACT STATED THAT THE RPMS WERE INCONSISTENT WITH THE ACTUAL SPEED OF THE VEHICLE AND WENT UP TO 4000 RPMS AT VARIOUS SPEEDS. IN ADDITION, THERE WAS A LOUD CLUNKING NOISE IN THE STEERING WHEEL AND THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

PLASTIC INTAKE MANIFOLD FAILED, ANTIFREEZE LEAKING FROM AROUND THERMOSTAT DUE TO THIS FAILURE AND LEAKING INTO COIL PACKS AND CAUSING MAJOR MISFIRE IN MOTOR. HAPPENED SUDDENLY, NO INDICATION OF LEAK PRIOR TO THIS FAILURE. WAS DRIVING WHEN THIS HAPPENED AND HAD TO CALL FOR HELP TO GET VEHICLE BACK HOME, AND NOW CAN'T DRIVE IT . COST TO FIX IS EXPENSIVE, AND THE CAR RAN GREAT UNTIL THIS HAPPENED. SOUNDED LIKE I HAS THROWN A ROD, POPPING LOUDER ON EXCELERATION, SO I IMMEDIATELY PARKED IT AND TURNED OFF THE MOTOR.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TURN KEY ON AN SEAT GOES BACK AN FOURTH ,THEN STOPS ,WHILE DRIVING IT GOES BACK AN FORTH AGAIN SOME TIMES 3-4TIMES IT HAS GOTTEN MUCH WORSE RECENTLY ,DEFINITELY NOT SAFE TO DRIVE LIKE THAT,THIS HAPPENED WHEN STARTING UP THE CAR AN DRIVING,WHICH MAKES THE SEAT GO ALL THE WAY BACK AN I'M SHORT SO WHEN IT GOES BACK I BARELY REACH THE PEDALS, THIS HAPPENED ALL THE TIME FOR NO REASON ON SIDE STREETS ON HIGHWAY

WHILE DRIVING WENT TO PULL OUT FROM RED LIGHT AND CAR WOULD NOT MOVE FORWARD. FINALLY PUMPED GAS PEDAL AND MANAGED TO GET CAR TO GO FORWARD. CONTINUED TO DO THIS UNTIL WOULD NOT GO FORWARD OR IN REVERSE. WAS ABLE TO GET TO EMPTY PARKING LOT SO ROLL BACK COULD PICK ME UP. HAD TO HAVE TRANSMISSION REBUILT AND WAS TOLD THAT THE TRANSMISSION HAD BEEN REPLACED BEFORE. TRUCK ONLY HAS 95,724 MILES ON IT AND I BOUGHT IT USED. WOULD LIKE TO KNOW IF ANY RECALLS HAD BEEN ISSUED ON THIS VEHICLE.

VEHICLE HAD BEEN DRIVEN LESS THAN ONE MILE TO WORK, SAT FOR APPROXIMATELY 10 HOURS AND WAS DRIVEN BACK HOME (LESS THAN ONE MILE). THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY, TURNED OFF, FOR APPROXIMATELY 30 MINUTES WHEN IT CAUGHT FIRE AND BURNED.