MERCURY Complaints

WHILE DRIVING DOWN THE STREET THE POWER STEERING ON MY 2010 MERCURY MILAN WENT OUT. IT STARTED WITH A WARNING ON THE DISPLAY "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. TURNED THE CAR OFF AND WAITED A FEW MINUTES. TURNED THE CAR BACK ON AND IMMEDIATELY RECEIVED THE "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. I HAVE RESEARCHED AND FOUND THAT THE COST OF REPAIR IS ABOUT 2K. I AM VERY UPSET THAT THERE WAS IS A RECALL FOR THE SAME ITEM BUT ONLY FOR THE 2011 MILAN THAT USED IDENTICAL PARTS. *TR

TAKATA RECALL WHILE ON BOTH CITY STREET & HIGHWAY IN LIGHT SNOW BRAKES LOCK UP AND BRAKE PEDAL STAY LOW AFTERWARDS. DEALERSHIP SAYS THIS IS BECAUSE IT NEEDS NEW HYDRAULIC CONTROL UNIT COST $1500.00. LOUISVILLE KY NEWS CHANNEL DID PROGRAM ON THIS VERY PROBLEM LAST WEEK IN DEC '16. THIS IS DANGEROUS, EXPENSIVE AND IS HAPPENING ENOUGH THAT OUR LOCAL NEWS IS REPORTING. SHOULD BE RECALLED.

I PUT IN A PREVIOUS COMPLAINT ABOUT SOFT BRAKES AND NOW AM HAVING THE ISSUE AGAIN. LAST NIGHT A CAR CUT ME OFF AND SO I HAD TO APPLY THE BRAKES HARD AND AFTER THAT THE BRAKE PEDALS WENT SOFT AND HAD TO BE PRESSED ALL THE WAY TO THE FLOOR. TODAY THE BRAKES ARE STILL THE SAME AND MAKE BRAKING VERY DIFFICULT. *TR

WHILE DRIVING STRAIGHT ON AN ICY ROAD, BRAKE PEDAL WENT TO FLOOR AND LOST BRAKING - PUMPING THE BRAKES HELPED RESTORE BRAKING ENOUGH TO GET IT TO REPAIR SHOP 1 BLOCK AWAY - REPLACED ABS BRAKE CYLINDER AT COSTS OF MORE THAN $1000 DEC 2015. *TR

THIS CAR HAS HAD A RECALL FOR LIGHTING SINCE 12/21/15. THE LIGHTS HAVE GONE OUT WHILE I WAS DRIVING ON THE INTERSTATE. THE LOCAL FORD DEALER IS UNABLE TO SAY WHEN THE RECALL PARTS MAY BECOME AVAILABLE. I THINK THEY SHOULD DO SOMETHING SINCE THIS HAS BEEN OVER A YEAR ON RECALL. *TR

"DOOR HANDLES" - ARRIVED AT WORK AND WHEN I PULLED ON DRIVER'S SIDE DOOR HANDLE TO EXIT CAR, THERE WAS A LOUD CLICK SOUND AND HANDLE WOULDN'T WORK.. FELT LOOSE. I HAD TO TURN THE CAR BACK ON, ROLL THE WINDOW DOWN, STICK MY HAND OUT THE WINDOW TO PULL ON THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. IT'S BEEN LIKE THIS SINCE OCTOBER AND DIFFICULT TO DEAL WITH IN THIS BRUTAL WISCONSIN WINTER. FORD SHOULD PAY FOR REPAIR SINCE THE MANY REPORTS ABOUT THIS SITUATION MAKES IT A DEFECT ON FORD CARS, WHICH IS ALSO A GLARING SAFETY ISSUE IF IT HAMPERS EXITING VEHICLE IN AN EMERGENCY. I AM A SENIOR CITIZEN ON LIMITED INCOME AND CAN'T AFFORD TO PAY FOR REPAIRING THESE DEFECTS. THIS IS AN EVERY DAY OCCURRENCE. PLEASE HELP.

"TAKATA RECALL" - RECEIVED RECALL NOTICE DATED JULY 2016... BUT IT STATED THAT A 2ND NOTICE/LETTER WILL BE SENT WHEN PARTS BECOME AVAILABLE AND THEN CAN CONTACT A DEALER FOR REPAIR... MEANWHILE, NOW WHENEVER I TURN THE CAR ON, THE AIRBAG LIGHT COMES ON THAT I HAVE TO TURN THE IGNITION OFF AND ON AGAIN, HOPING THE AIRBAG LIGHT DOESN'T SHOW... AND THE FEAR THAT THIS AIRBAG WILL EXPLODE AND CAN ACTUALLY KILL YOU IS SO STRESSFUL.. PLEASE PLEASE EXPEDITE THESE AIRBAG REPLACEMENT/REPAIRS SO THEY CAN BE DONE SOONER. IT IS NOW JANUARY 2017 AND THIS IS A DAILY OCCURRENCE.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES DID NOT DECELERATE THE VEHICLE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/05/17*LJ** UPDATED 09/14/17*LJ *JS *AS

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO STEER THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. UPDATED 04/28/17*LJ *TR

I WAS DRIVING ON A ROAD WHEN I STRUCK A BUMP AND MY BRAKES WENT SIMULTANEOUSLY, THIS WAS 3WEEKS AGO SO I DIDN'T THINK ANYTHING OF IT OTHER THAN I MAY NEED SOME BRAKES. I GOT MY BRAKES DONE TODAY BUT I STILL HAVE THIS SAME PROBLEM WITH THE PEDAL GOING TO THE FLOOR. WHICH PROMPTED ME TO GO ONLINE TO INVESTIGATE FURTHER. *TR