MERCURY Complaints

WITH SOME SNOW AND ICE ON ROAD ON 1/8/17 IN ROANOKE, VA, CAR BRAKES WENT ALMOST ALL THE WAY TO FLOOR AND THEN REAR WHEEL STARTED LOCKING UP INTERMITTENTLY. THIS OCCURRED AS BACKING OUT OF DRIVEWAY AND STARTING DOWN RESIDENTIAL STREET. I GOT OUT OF CAR AND HAD SON DRIVE BACK INTO DRIVEWAY. I WITNESSED THE DRIVERS SIDE REAR WHEEL LOCKED DOWN FOR ABOUT 30 FT. BEFORE THE WHEEL STARTED ROLLING AGAIN. WAS GOING VERY SLOW AT TIME SO NO ACCIDENT. STRUGGLED JUST TO GET CAR BACK IN DRIVEWAY. WILL TAKE CAR TO DEALER WHEN WEATHER CLEARS.

YOU ALLOWED FORD AN ENTIRE YEAR TO GET REPLACEMENT PARTS FOR HEADLIGHTS THAT GO OUT AT NIGHT! MEANWHILE PEOPLE ARE BEING KILLED BECAUSE OF THIS DEFECT. TRUMP SHOULD FIRE EVERY ONE OF YOU - AT LEAST WE WOULDN'T BE PAYING FOR YOU TO NOT PROTECT THE PUBLIC WHILE CATERING TO THE VERY COMPANIES YOUR MISSION SPECIFIES YOU ARE TO SEE TO IT THEY DO NOT HARM THE PUBLIC.

AFTER AN ABS-ASSISTED BRAKING MANEUVER ON SNOW/SLICK ROAD RECENTLY, THE BRAKE PEDAL HAD NO PRESSURE "WENT SOFT," AND REQUIRED EXTRAORDINARY PRESSURE TO ACTIVATE THE BRAKES. I HAVE TO PRESS DOWN TO THE FLOOR OF THE VEHICLE HARD TO ACTIVATE THE BRAKES. THERE IS NO RESISTANCE ON THE BRAKE PEDAL. THE VEHICLE HAS 116,000 MILES CURRENTLY. THE SAME INCIDENT OCCURRED IN FEBRUARY 2015 WHEN THE VEHICLE HAD APPROXIMATELY 102,000 MILES. DEALERSHIP PERFORMED ABS BLEED TWICE WHICH PROVIDED SOME BOOST TO BRAKING SYSTEM, BUT NOT COMPLETE BRAKING RECOVERY. BRAKE PEDAL STILL FEELS SOFT. MECHANIC RECOMMENDED NEW HYDRAULIC CONTROL MODULE FOR $800 (PART ONLY)! VERY EXPENSIVE REPAIR THAT MAY BE SUSCEPTIBLE TO YEAR OVER YEAR SCRUTINY DUE TO IRREGULAR ROAD CONDITIONS. IN BOTH INSTANCES, THE VEHICLE WAS IN MOTION AND AN ATTEMPT WAS MADE TO BRAKE ON A SLICK, SNOWY, CITY ROAD AT NO MORE THAN 15-20 MPH. ONE INSTANCE WAS A LEFT-HAND TURN AND THE OTHER INSTANCE WAS TRAVELING STRAIGHT.

THE CAR WAS IN MOTION AND AS WE TRIED TO STOP THE BRAKES HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP. THIS WAS IN WET WEATHER BUT IT HAPPENED ALL THE WAY FOR 30 MINUTES ON THE HIGHWAY ON THE WAY TO WORK, AND 5 MINUTES THE NIGHT BEFORE ON SIDE STREETS. THIS WAS NOT BECAUSE OF ICY ROADS. ON THE WAY HOME IT WAS FINE. NO ANTILOCK BRAKE LIGHTS OR STOPPING MECHANISM CAME ON. THE BRAKES SEEM TO RANDOMLY ADJUST AS TO HOW MUCH PRESSURE IS APPLIED. BRAKES ALSO SQUEEK WHEN BACKING OUT. THIS HAS BEEN LOOKED AT SEVERAL TIMES WITH NO RESOLUTION.

REAR SUBFRAME CONNECTION PASSENGER SIDE RUSTED THROUGH DUE TO FACTORY PUT AIR CONDITIONER CONDENSATE LINE SO THAT IT CONSTANTLY DUMPS CONDENSATE ON THIS AREA INSTEAD OF DRAINING CONDENSATE BEYOND AND TO THE GROUND. THE RESULT IS A RUSTED OUT SEVERED CONNECTION THEREBY CAUSING THE ENGINE AND TRANSMISSION TO BE HELD BY ONLY THREE OF THE FOUR CONNECTIONS NEEDED TO SAFELY HOLD ENGINE AND TRANSMISSION AS DESIGNED FROM THE FACTORY.

I WAS DRIVING FORWARD AT ABOUT 15 MPH ON A SNOW COVERED ROAD (RESIDENTIAL CITY STREET). I CAME UPON AN UNCONTROLLED INTERSECTION WHEN I NOTICED A CAR COMING FROM MY RIGHT SIDE, I THEN ATTEMPTED TO SLOW DOWN AND STOP. WHILE TRYING TO SLOW DOWN MY BRAKE PEDAL LOST ALL PRESSURE AND WENT TO THE FLOOR, CAUSING AN INABILITY TO SLOW DOWN PROPERLY. RESULTING IN MY CAR HITTING THE REAR DRIVER SIDE OF THE OTHER CAR IN THE MIDDLE OF THE INTERSECTION. MY BRAKE PEDAL HAS LOST PRESSURE 3 TIMES PREVIOUSLY ALL IN THE SAME WINTER CONDITIONS (SNOW AND ICY ROAD) AND WHILE TRYING TO SLOW DOWN. I TOOK MY CAR TO 2 DIFFERENT MECHANICS, WITH NO ISSUES FOUND WITH THE BRAKE SYSTEM. 1 OF THE PREVIOUS TIMES I HAD TO USE MY EMERGENCY BRAKE FOR THE CAR TO STOP COMPLETELY THE OTHER 2 TIMES TOOK AN EXTENDED AMOUNT OF TIME FOR THE CAR TO STOP. WHEN MY BRAKE PEDAL LOSES PRESSURE I IMMEDIATELY PARK MY CAR, THE PRESSURE ON THE BRAKE PEDAL WITH GO BACK TO NORMAL AFTER LETTING THE CAR SIT FOR AT LEAST 5 HOURS IF NOT LONGER.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL TRAVELED TO THE FLOOR AND HESITATED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

"TAKATA RECALL" MY QUESTION IS ITS BEEN OVER HALF A YEAR SINCE THE RECALL, IS THERE A SOLUTION IN THE NEAR FUTURE THANK YOU *TR

WHILE DRIVING IF THE ANTI LOCK BRAKE SYSTEM IS ACTIVATED BY A SLICK ROAD SURFACE, THE BRAKE PEDAL SUBSEQUENTLY GOES TO THE FLOOR FOR SEVERAL SUBSEQUENT APPLICATIONS. WE NORMALLY HAVE TO PULL OVER AND PUMP THE BRAKES REPEATEDLY TO GET THE PEDAL BACK TO NORMAL. THE BRAKES WORK NORMALLY DURING ALL OTHER NORMAL USE. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE DRIVING ON THE HIGHWAY AND THE DECELERATION WAS NOT NORMAL. THE DEALER DIAGNOSED THAT THE HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.