MERCURY Complaints

MY BRAKES LOSE PRESSURE IF I HIT A BUMP WHEN BRAKING OR IF I SLIDE ON SOMETHING WHILE BRAKING. AFTER THE BRAKES LOSE PRESSURE I HAVE TO PUMP THEY BRAKES UNTIL THE PRESSURE BUILDS BACK UP WHICH USUALLY TAKES A DAY OR SO. TODAY I SLID IN THE SNOW AND COULDN'T STOP AND SLID INTO ONCOMING TRAFFIC, LUCKILY I WAS ABLE TO CORRECT AND AVOID A CRASH BUT NOT THERE IS MINIMAL PRESSURE IN MY BRAKES WHICH MAKES IT DIFFICULT TO JUDGE STOPPING THE SNOW WHILE PUMPING BRAKES. PREVIOUSLY THIS HAS HAPPENED WHEN WAS STOPPING AND HIT A PIECE OF CARDBOARD ON THE PAVEMENT AND COULDN'T STOP AND WENT INTO THE INTERSECTION. I HAVE TO MAKE SURE I DON'T BRAKE ON BRIDGES WHERE THE BRIDGE CONNECTORS ARE BECAUSE THIS ALSO CAUSES THE BRAKES TO LOSE PRESSURE. THE ONLY TIME THE BRAKES LOSE PRESSURE IS IF I AM BRAKING WHEN I HIT A BUMP OR SOMETHING THAT MAKES ME SLIDE. THIS HAS BEEN GOING ON FOR ABOUT A YEAR BUT I DIDN'T KNOW HOW TO FILE A COMPLAINT UNTIL I SAW THE ARTICLE LAST WEEK, TODAY IT ACTUALLY HAPPENED AGAIN SO I AM DATING THIS TODAY.

IF THE BRAKES ARE EVER HIT SUDDENLY, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR THE NEXT TIME IT IS USED. BRAKING HAPPENS BUT ONLY WHEN THE PEDAL NEARLY REACHES THE FLOOR. THIS CHANGE IN PEDAL LOCATION WITH NO WARNING IS VERY DANGEROUS. THE BRAKE WILL RE-SET AFTER SOME TIME, RANGING FROM A FEW DAYS TO UP TO A MONTH. I HAD THE BRAKES SERVIED (ALL WHEELS). MY MECHANIC TESTED THE ABS SENSOR AND SAID THAT WAS NOT THE PROBLEM. HE WAS UNABLE TO DIAGNOSE THE PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SOFT BRAKE PEDAL BRAKE PEDAL WILL GO SOFT WHEN THE ABS SYSTEM ACTIVATES AND WILL CONTINUE TO BE SOFT FOR A PERIOD OF TIME. FIRST EXPERIENCED THIS IN WINTER 2015/2016 AND BRAKE WAS SOFT FOR SEVERAL DAYS AFTER ABS SYSTEM ACTIVATED DUE TO SNOW ON THE GROUND. AFTER SEVERAL DAYS THE BRAKES WENT BACK TO NORMAL. HOWEVER AGAIN THIS WINTER 2016/2017 THE ABS WAS ACTIVATED IN DECEMBER 2016 AND THE BRAKES WENT SOFT AND CONTINUE TO BE SOFT TO DATE. I HAVE TO DOUBLE PUMP MY BRAKES SEVERAL TIMES IN ORDER FOR THE BRAKES TO ACTIVATE WITHOUT HAVING TO PUSH MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. I HAVE NOT HAD ANY ACCIDENTS BUT CONSIDER THIS A HUGE SAFETY HAZARD AND A DEFECT RELATED TO THE MANUFACTURING OF THE VEHICLE. *TR

I LIVE IN A WARM STATE OF FLORIDA AT 16360 NE 51ST TERRA FL 32113 @ I'M HANDICAP NOW PLEASE HELP ME DRIVE A SAFE AUTO TODAY I'VE HAD MY NOTICE SINCE 7/20/16 @ I'LL HAD 4 CLOSE HEAD-ON COLLISIONS SINCE I'VE HAD MY NOTICE @ PLEASE HELP ME AS A HANDICAP DRIVE A VEHICLE SAFE TODAY PLEASE????????????????@ HAVE A HEART TO DO THE RIGHT THING FROM ME ASKING YOU OK

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY DOWN BUT NOT CLEAR TO THE FLOORBOARD THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/03/17*LJ *TR

WHEN I HIT THE BRAKES AND THE ABS IS ACTIVATED THE BRAKES SEEM TO GO OUT. THEY GO ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP THE BRAKES TO GET THEM TO WORK. BUT THAT DOES NOT FIX THE PROBLEM. I HAVE TO CONTINUE TO PUMP THE BRAKES AND SOMETIMES AFTER A WHILE THEY COME BACK BUT OTHER TIMES THEY DO NOT COME BACK RIGHT AWAY. THIS HAPPENS WHEN THE ROAD IS WET OR IF I HAVE TO STOP SHORT. I HAVE A 2009 MERCURY MILAN. THE LAST TIME THIS HAPPENED WAS THE WEEKEND OF NOVEMBER 25TH I HAD TO STOP SHORT AND THE BRAKES WENT OUT. THEY ARE STILL NOT BACK TO NORMAL I HAVE TO CONSTANTLY PUMP THE BRAKES IF I DON'T THE BRAKE IS DOWN TO THE FLOOR. AND I JUST REPLACED THE FRONT BRAKES DURING THAT WEEK. THIS HAS OCCURRED NUMEROUS TIMES WITH THE CAR.

WHILE DRIVING THE VEHICLE THE ADVANTAGETRAC AND SERVICE POWER STEERING WARNING MESSAGES APPEARED IN THE INFORMATION CENTER. I DROVE TO MY DESTINATION AND TURNED THE VEHICLE OFF. A HALF HOUR LATER I RESTARTED THE VEHICLE TO SEE IF THE ERROR CODES WERE RESET. AT THIS TIME THE "SERVICE POWER STEERING NOW" WARNING CAME ON AND THERE WAS NO ASSISTED POWER STEERING MAKING THE STEERING WHEEL EXTREMELY HARD TO TURN. I HAD THE VEHICLE DROPPED AT THE DEALERS WHERE I WAS TOLD THERE WAS A RECALL ON THE 2011 MERCURY MILAN FOR THE SAME ISSUE. I WAS FURTHER INFORMED BY THE DEALER THAT THE 2010 MERCURY MILAN WAS NOT INCLUDED EVEN THOUGH BOTH MODEL YEARS HAD THE SAME POWER STEERING COMPONENTS AND SYSTEMS. THE LOSS OF POWER STEERING ON A VEHICLE WHILE DRIVING IS A SERIOUS AND DANGEROUS ISSUE. FORD'S RECALL NEEDS TO BE EXTENDED TO COVER THE 2010 MERCURY MILAN MODEL YEAR ALSO. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 35 MPH, A GRINDING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED THE BRAKES BEGAN TO LOSE PRESSURE AND FAILED TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, PUMPED THE BRAKE PEDAL, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS TOLD BY THE TECHNICIAN THAT THE FAILURE COULD BE DUE TO THE ABS PUMP SYSTEM THAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,319. UPDATED 03/07/17*LJ *TR

VEHICLE HAD SUDDEN LOSS OF MOTIVE POWER WHILE DRIVING STRAIGHT AND ACCELERATING TO 60MPH HIGHWAY SPEEDS, ALMOST CAUSING MULTI-CAR ACCIDENT. AFTER COASTING TO SHOULDER, THE TRANSMISSION WOULD NOT ENGAGE IN ANY FORWARD OR REVERSE GEAR. THIS SERIOUS SAFETY DEFECT COULD HAVE LEAD TO THE DEATH OF MYSELF AND MY FAMILY OF FIVE. TOWED VEHICLE TO THE LOCAL DEALERSHIP WHO TOLD US THEY WERE AWARE OF A RECALL FOR THE 2005 MERCURY MONTEREY REGARDING THAT ISSUE AND FORD'S RECALL CAMPAIGN NUMBER IS 11S25. THE RECALL DESCRIBED THIS EXACT FAILURE. ("SUMMARY: FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.") HOWEVER, AFTER THEY ENTERED THE VIN NUMBER FOR MY VEHICLE, THEY SAID THE RECALL WAS NOT EXTENDED TO THAT VEHICLE. THAT IS WRONG SINCE THIS IS A SERIOUS SAFETY ISSUE AND WOULD CAUSE INJURY OR DEATH. *TR