MERCURY Complaints

A BOLT IN THE SHIFTING LINKAGE LOOSENS OVER TIME ON MANY FORD MODELS. OUR BOLT APPARENTLY LOOSENED & CAUSES SHIFTER TO BE IN A GREAT OTHER THAN WHAT IS INDICATED ON THE DASH. OUR VEHICLE INDICATED IT WAS IN THE ' PARK' POSITION, BUT WAS NOT. THE VEHICLE LATER ROLLED DOWN THE HILL & CAUSED NEARLY $1200 OF DAMAGE TO THE PASSENGER SIDE. FORD KNOWS OF THIS PROBLEM.

ON TWO OCCASIONS THE ENGINE CUT OUT WHILE DRIVING THE CAR, ALL THE ENGINE WARNING LIGHTS CAME ON. ONCE THE CAR WAS SAFELY OFF THE ROAD AND PLACED IN PARK IT WOULD START AND CONTINUE TO OPERATE. THE FORD DEALER SAID THAT THERE WAS NOT FAULT CODE IN THE COMPUTER, THEY COULD NOT DUPLICATE THE FAILURE AND COULD NOT FIND ANY FAULT IN THE ENGINE SYSTEM. FORD SERVICE REPRESENTATIVES SAID I SHOULD GO A DIFFERENT FORD DEALER AND SEE IF THEY COULD SOLVE THE PROBLEM. I FIND SIMILAR ENGINE FAILURES DOCUMENTED ON THE INTERNET FOR THIS GENERATION OF CAR. MORE CURRENT SIMILAR MODEL ARE NOT REPORTED TO HAVE THIS PROBLEM. THUS I ASSUME FORD FOUND AND FIXED THIS PROBLEM. I ASKED THEM TO TELL ME HOW THEY SOLVED THE PROBLEM, THEY SAID THAT WAS NOT POSSIBLE. SO, I HAVE AN OTHERWISE GOOD CAR WHICH I CAN DO USE NOR IN GOOD CONSCIENCE SELL TO SOMEONE ELSE. PLEASE HELP! *TR

STEERING WHEEL WILL FREEZE UP WHILE DRIVING. STEEL ON STEEL HORRIBLE NOISE WHEN DRIVING. SHIFTER GETS STUCK HAVE TO PUT IT IN NEUTRAL TO START IT. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A COUPLE OF MINUTES, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPA STEERING GEAR BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,200.

APPROXIMATELY 3 MONTHS AGO I GOT INTO MY CAR TO GO TO WORK. I DROVE THE VEHICLE ON THE CITY SIDE STREETS TO GET TO THE HIGHWAY THAT I TRAVEL TO WORK. THE TROUBLE LIGHT INDICATOR CAME ON INDICATING POOR STEERING AND THE VEHICLE DID SEEM TO BE STEERING INCORRECTLY. I RETURNED HOME AND DROVE MY WIFE'S VEHICLE TO WORK. NEXT DAY I WENT OUT TO CHECK TO SEE IF THERE WAS A PROBLEM. I STARTED UP MY VEHICLE AND TRIED TO DRIVE THE VEHICLE OUT OF MY PARKING PLACE. THE POWER STEERING WON'T WORK AT ALL. NOW I DO NOT HAVE A VEHICLE TO GET TO WORK. THERE HAS BEEN A RECALL ON THE 2011, 2012 MERCURY MILAN FOR THIS SAME PROBLEM. WHY HASN'T THERE BEEN ONE FOR THE 2010????

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT EXPERIENCED HESTITATION AND VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 109,500.

AFTER ABS ENGAGED, BRAKE PEDAL SUNK TO FLOOR ON SUBSEQUENT STOPS. FOUND CAUSE ON INTERNET. CONCENSUS WAS THAT THERE IS A DEFECTIVE ABS HYDRAULIC CONTROL UNIT. THIS IS A BIG TIME SAFETY ISSUE. DEALER WANTS 1,000 DOLLARS TO REPLACE. FORD SHOULD COVER THIS REPAIR AS A RECALL.

POWER STEERING NOT WORKING. THERE WAS A RECALL IN 2014 AND DEALER STATES HE FIXED IT, BUT THEY ONLY DID THE MINIMUM AND RAN DIAGNOSTIC AND THEY WERE DONE. THEY STATED THE CODES DIDN'T POP UP THAT WERE REQUIRED. PER MY MECHANIC THEY ARE POPPING UP AS OF TODAY. I CANNOT GET FORD OR DEALERS TO HELP ME.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE ATTEMPTING TO MANEUVER THE VEHICLE FROM A PARKING SPACE, THE POWER STEERING ASSIST FAILED AND THE ELECTRIC POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT, AN INDEPENDENT MECHANIC, INSPECTED THE VEHICLE AND TOOK IT TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) NO LONGER APPLIED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 146,310.

MULTIPLE POWER ASSIST STEERING FAILURES ENCOUNTERED. STEERING BECOMES EXTREMELY STIFF AND DIFFICULT TO TURN VEHICLE. MOST OCCURRED WHEN STARTING VEHICLE