MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 MERCURY MILAN
    - PORT ST LUCIE, FL

    TAKATA AIR BAG ON PASSENGER FRONTAL IS DEFECTIVE. WALLACE LINCOLN 5555 S US HWY 1 FT PIERCE FL 34982 PHONE # 772-461-6060 WILL NOT ORDER A AIR BAG FOR MY CAR . I BROUGHT IN THE NOTIFICATION FORD SENT ME AND THEY TOLD ME I HAVE TO HAVE THREE OF THEM FOR THEM TO ORDER A AIR BAG,

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - SEMINOLE, FL

    TAKATA RECALL. I CONSIDER THIS DELAY INEXCUSABLE. I DRIVE AN OLDER VEHICLE IN A STATE WITH VERY HOT SUMMERS...BOTH INDICATORS OF A GREATER RISK OF AIRBAG MALFUNCTION. WHY IS THIS TAKING SO LONG?? I WROTE A LETTER TO FORD MOTOR COMPANY ON 9-12-16 BUT STILL HAVE NO IDEA WHEN A REPLACEMENT AIRBAG WILL HAPPEN.

    Source: NHTSA WEB SITE
  • 2008 MERCURY GRAND MARQUIS
    - RALEIGH, NC

    HEATING UNIT DOES NOT RESPOND WHEN HEAT OPTION . FLOOR , MIX ,DEFROST OPTIONS ARE SELECTED AND TEMPERATURE CONTROL IS AT MAXIMUM HOT

    Source: NHTSA WEB SITE
  • 2003 MERCURY GRAND MARQUIS
    - MARYSVILLE, KS

    I UNDERSTAND THERE IS A PROBLEM WITH THE HEADLIGHTS FAILING AND A LETTER WAS ISSUED ABOUT A YEAR AGO, BUT NO PARTS WERE FURNISHED TO DEALERS.

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - SAN JOSE, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK NEAR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,465. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MOUNTAINEER
    - LITTLE ROCK, AR

    MY SON WAS DRIVING TO WORK ON AUGUST 6, 2015. SOMETHING HAPPENED, AND HE RAN OFF THE ROAD AND HIT A TREE. AT THAT POINT THE AIRBAG COVER FLEW TOTALLY OFF, INSTEAD AND FALLING DOWN AS IT IS SUPPOSED TO. THE COVER ITSELF GASHED MY SONS FOREHEAD FROM LEFT TO RIGHT, AND HE LOST HIS RIGHT EYE. THIS IS A TERRIBLE ACCIDENT. THE AIRBAGS CAME OUT SO FAST THAT THEY HAD BURN MARKS ON THEM. THESE AIRBAGS WERE SUPPOSED TO SAVE PEOPLES LIVES INSTEAD OF MANGLING THEIR FACES. SOMEONE NEEDS TO BE RESPONSIBLE FOR THIS HORRIFIC ACT....01/04/17 *BF *TR *CN

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - POMPANO BEACH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MERCURY MILAN
    - CLARKSVILLE, TN

    TAKATA RECALL MY CAR HAS A AIRBAG RECALL WHICH I RECEIVED NOTICE OF THE RECALL JULY 2016.. IT STATED THAT I WOULD RECEIVE A NOTICE FROM FORD MOTOR COMPANY WHEN PARTS WERE AVAILABLE WHICH I HAVE YET TO RECEIVE.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - COLUMBUS, IN

    TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY GRAND MARQUIS
    - WEST MONROE, LA

    THE DIGITAL SPEEDOMETER AND FUEL READINGS KEEP FLASHING ON AND OFF SOMETIMES STAYING OFF FOR SHORT PERIODS OF TIME WHILE ENGINE IS RUNNING. IS THIS SOMETHING UNDER WARRANTY.

    Source: NHTSA WEB SITE