MERCURY Complaints

THE AIR BAG LIGHT STAYS ON ALL THE TIME WHILE DRIVING. MECHANIC SAYS UNDER THIS CONDITION THE AIR BAGS WILL NOT INFLATE OR FUNCTION PROPERLY. *TR

NOW SINCE YOU NO LONGER HAVE THE EQUIPMENT TO REPLACE MY AIRBAG ON 2007 MERCURY MILAN NOW I WANT TO DRIVE SAFE SO ARE YOU WILLING TO GIVE ME MONEY THAT I'VE SPENT ON MY 2007 MERCURY MILAN TO GET A VEHICLE THAT HAS NO RECALL SO I CAN DRIVE SAFE TODAY CUZ I'VE HAD AT 4 TIMES A VERY CLOSE CALL AN HEAD-ON COLLISION NOW I WANT SOME ANSWERS TODAY CUZ I WANT TO DRIVE SAFE TODAY OK MY FRIENDS I'LL BE WAITING.

COMPLETE POWER STEERING FAILURE!! MY WIFE PARKED THE CAR IN THE DRIVEWAY ON 12/6 AS NORMAL. THE NEXT MORNING SHE ATTEMPTED TO LEAVE AND THE CAR HAD NO STEERING. CAR STARTED AND RUNS NORMAL BUT NO POWER STEERING AT ALL. THE CAR CANNOT BE DRIVEN. I INVESTIGATED POSIBILITIES THAT EVENING AND CHECKED ALL RELEVANT FUSES TO NO AVAIL. I BEGAN RESEARCHING POTENTIAL PROBLEMS VIA INTERNET AND WAS AMAZED TO LEARN FORD KNOWS ABOUT THIS SERIOUS ISSUE. IN FACT, THEY HAVE RECALLED MULTIPLE MODELS AND YEARS BUT EXCLUDED THE 2010 MILAN EVEN THOUGH IT HAS THE SAME STEERING SYSTEM!!! I CONTACTED THE DEALER WHERE PURCHASED AND THEY OFFERED NO HELP EXCEPT TO TOW IT IN AND THEY WILL DIGNOSE. THERE IS A PLETHARA OF COMPLAINTS AND INVESTIGATIONS REGARDING THIS PROBLEM. ALL THE INFORMATION I'VE FOUND IS VERY CLEAR..THIS IS SERIOUS PROBLEM AND SIGNIFICANT EXPENSE ! THIS MUST BE ADDRESSED BY FORD AND CORRECTED. THEY KNOW THE PROBLEM EXISTS WITH THIS STEERING SYTESM BUT ARE DENYING THEIR RESPONSIBILITEIS TO CUSTOMERS FOR FAIR RESOLUTION!

HEADLIGHT PROBLEM GOING ON AND OFF. AND THE STEERING SEEMS OFF. I NEED YOUR HELP FIXING THIS PROBLEM. THIS ISN'T GOOD. I LOVE MERCURY FORD. BUT I'VE TRIED CONTACTING THEM AND NO RESPONSE YET.

BREAK PEDAL GOES TO FLOOR INTERMITTENTLY WITH VERY WEAK BRAKES. BELIEVE THIS TO BE ABS PUMP PROBLEM AFTER READING UP WITH MANY OTHER OWNERS HAVING SAME PROBLEM. HAVE REPLACED ENTIRE BRAKE SYSTEM (EXCEPT ABS PUMP) THUS FAR AND PROBLEM STILL EXISTS. HOW HAS THIS NOT BEEN RECALLED YET?

TAKATA RECALL: I RECEIVED A SAFETY RECALL NOTICE IN JULY FROM FORD MOTOR COMPANY INFORMING ME OF SEATBELT ISSUE AFFECTING MY VEHICLE. ACCORDING TO LOCAL LINCOLN//MERCURY/FORD DEALER, PARTS NOT YET AVAILABLE SIX MONTHS AFTER RECEIVING NOTICE. SINCE THIS IS A SAFETY CONCERN OF GRAVE CONSEQUENCES, I AM RELUCTANT TO USE THE VEHICLE. SINCE IT IS AN OLDER VEHICLE LOCATED IN THE SOUTHERN REGION, WHEN MIGHT I EXPECT THE PART(S) TO BE AVAILABLE?

TAKADA RECALL -- THE AIR BAG OF PASSENGER SIDE WAS RECALLED ON JUNE 1ST, 2016. NHTSA RECALL NUMBER: 16V384. MANUFACTURE RECALL NUMBER: 16S26. SO FAR, I HAVEN'T HEARD ANYTHING YET ABOUT THIS RECALL FROM ANYBODY.

MY HEADLIGHTS GO OFF BY THEMSELVES WHILE DRIVING AT NIGHT. I WENT ONLINE TO SEE WHAT THE ISSUE MAYBE AND SAW THAT THERE WAS A RECALL FOR HEADLIGHTS LCM ISSUE. THIS IS VERY DANGEROUS, ESPECIALLY AT NIGHT AND IT IS PITCH DARK AND YOUR HEADLIGHTS DECIDE TO GO OUT. I TAPPED UNDER THE DASH ABOVE THE PEDALS AND THEY CAME BACK ON, BUT WENT BACK OFF AFTER A FEW MINUTES SO I DROVE THE REST OF THE WAY HOME WITH MY HIGH BEAMS ON. I NEVER RECEIVED A RECALL NOTICE AND WANT TO KNOW HOW I CAN HAVE THIS RECALL FIXED ASAP SINCE IT'S A MAN. FACT. ISSUE..... *TR

WHILE DRIVING STEERING LOCKED UP AND BECAME HARD TO STEER, LUCKILY I WAS DRIVING THE CAR AND NOT MY WIFE, SHE WOULD NOT HAVE BEEN ABLE TO STEER CAR. MECHANIC LOOKED AT AND SAID IT DOESN'T APPEAR TO BE THE POWER STEERING PUMP. LOOKS LIKE STEERING SHAFT. MECHANIC SAID HE'S SEEN THIS IN FORD AND MERCURY, SAID THEY HAVE HAD RECALLS ON THIS PROBLEM. CALLED FORD, SAID NO RECALL FOR 2004, YET 2005 AND 2006 HAVE BEEN RECALLED FOR STEERING SHAFT PROBLEMS. *TR

ON 12-7-2016 I WAS TOLD BY FREMONT FORD IN FREMONT CA THAT THEY WOULD NOT BE ABLE TO FIX MY HEADLIGHT PROBLEM -- A FACTORY RECALL ITEM -- UNTIL MARCH 2017 AT THE EARLIEST BECAUSE THE PART WOULD NOT BE AVAILABLE FROM FORD UNTIL THEN. THE HEADLIGHTS WON'T STAY ON. I CAN'T DRIVE AT NIGHT OR IN THE RAIN (HEADLIGHTS REQUIRED IN THE RAIN IN CA). UNACCEPTABLE.