MERCURY Complaints

AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES OF BOTH PARTS.

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME VERY DIM AND HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE MISFIRED AND HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLASTIC INTAKE MANIFOLD WAS CRACKED, WHICH CAUSED ANTI FREEZE TO LEAK OUT AND DAMAGE THE ENGINE COILS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP, THE VEHICLE IDLED AND STALLED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER FLUCTUATED. THE FAILURE RECURRED, ESPECIALLY WHEN THE HEATER WAS ACTIVATED. THE CONTACT WOULD HAVE TO TURN THE IGNITION KEY IN ORDER FOR THE VEHICLE TO TURN BACK ON AND BE ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

MY CAR DIES ALL THE TIME. I WAS TOLD IT WAS THE THROTTLE BODY. IT ALSO HAS A PICTURE OF A WRENCH AND WHEN THE CAR DIES IT SAYS FAIL SAFE MODE. IT ONLY DIES WHILE DRIVING. IT DOESNT MATTER WHAT SPEED EITHER.

I HAVE TO PUT IT ON NEUTRAL MOST OF THE TIME WITH EMG BRAKE ON. BECAUSE THE GEARSHIFT IS HARD TO PUT IN PARK. MY CAR ONLY HAS 92,000 MILES.

TAKATA RECALL ALSO THE EXTERIOR FRONT BODY BUMPER PANELES AND LEFT DOOR MOLDING PANELS ARE IMPROPERYLY AND IN ACCURATE/Y AND INADEQUATELY SECURED ON THE FRONT LEFT SIDE OF THE DRIVER DOOR POSSIBLIY RESULTING IN UNSAFELY COMING APART WHILE TRAVELING ON THE ROAD THE IMPERFECTED PLACEMENT CAN BE EASILY SEEN BY GLANCING AT THE SIDE AND FRONT AREA OF THE VEHICLE

RECENTLY, IF THE A BUMP IN THE ROAD IS HIT WHILE BRAKING, THE BRAKES WILL "GO OUT" AND MUST BE PUSHED TO THE FLOOR BEFORE THE CAR WILL STOP. THIS GREATLY INCREASES STOPPING DISTANCE AND POSES SIGNIFICANT SAFETY CONCERNS. AFTER THIS OCCURS, THE BRAKES RETURN TO NORMAL AFTER BEING "PUMPED UP". THIS HAS OCCURRED 6-7 TIMES OVER THE PAST FEW MONTHS AND IS BECOMING MUCH MORE FREQUENT. I READ VERY SIMILAR ACCOUNTS IN THE COMPLAINTS SECTION BUT I DO NOT SEE WHERE AN INVESTIGATION HAS BEEN OPENED REGARDING THIS. IT APPEARS THAT MULTIPLE PEOPLE HAVE HAD THEIR MASTER CYLINDERS REPLACED WITHOUT RESOLUTION OF THE PROBLEM. THE CONSENSUS SEEMS TO BE A MALFUNCTION OF THE ABS WHICH IS A VERY COSTLY REPAIR.

THE PASSENGERS SIDE SEAT BEAT COMES UNDONE AT TIMES AND THE SPEED SENSOR WORKS INTERMITTENTLY AND IT LEAKS GAS FROM AROUND THE FUEL PUMP

SEVERAL FACTORS:9 MONTHS AFTER PURCHASING NEW, ACCELERATOR STUCK AND WAS NOT PART OF THE FLOOR MAT RECALL, DEALER BRUSHED ME OFF. IN OCT/NOV 2015 BRAKING SYSTEM FAILED, MASTERCYLINDER HAD A CRACK IN IT AND FLUID WAS EMPTY, THIS WAS AT 62,000 MILES. YESTERDAY BRAKES FAILED AGAIN, SHOES/PADS WORN OUT, HUB/ROTOR DENTED, BEARINGS REPLACED, AND WAS TOLD NOT TO DRIVE UNTIL REPAIRED, 64,000 MILES CURRENTLY ON CAR. ALSO, THE INTERIOR CONTROLS ON THE DASH ARE STARTING TO COME LOOSE FROM DASH. I WORRY ABOUT MY SAFETY EVERY TIME A DRIVE THIS CAR. THE OUTSIDE LOOKS GREAT. I AM THE ORIGINAL ONE -OWNER. VERY UPSET TO BE SPENDING SO MUCH ON A LOW MILEAGE CAR. I HAVE ALL MY RECEIPTS FOR WORK PERFORMED. INFORMED CORP. FORD YESTERDAY AND GOT A I'M SORRY FROM DOROTHY. VEHICLE WAS IN MOTION ON CITY STREETS EACH TIME OF OCCURENCE.