MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MERCURY GRAND MARQUIS
    - PITTSBURGH, PA

    UNINTENDED ACCEL. SOMETIMES WHEN I STEP ON THE BRAKE THE CAR ACCELERATES INSTEAD. AT FIRST I THOUGHT IT WAS ME AND MY BIG FEET. AFTER SOME INTERNET RESEARCH I FIND IT MAY BE COMMON AS THE 2005 GETS OLDER. I ASKED IF BRKE PEDAL COULD BE ADJUSTED SO THAT THERE WAS NO INTERFERENCE WITH THE GAS PEDAL, I WAS TOLD NO. I HAD THE MASTER CYLINDER REPLACED, MINIMUM IMPROVEMENT. ONE DAY I "SHOT" ACROSS US19 IN ROSS TOWNSHIP WHEN I BRAKED. INSTEAD OF STOPPING AT A RED LIGHT, I KEPT GOING UNTIL I CLEARED TRAFFIC IN BOTH DIRECTIONS RUINING 2 WHEELS & TIRES - SUBSEQUENTLY REPAIRED. THE CAR NOW SITS IN OUR DRIVEWAY, AFTER SOME OTHER OCCURRENCES WITHOUT INCIDENT. I'M LEARY OF DRIVING IT & DON'T WANT TO SELL IT & GET SOMEONE INJURED OR KILLED. FORTUNATELY I HAVE A 2004 SABLE WHICH I DRIVE DAILY WITH NO SUCH PROBLEMS! IDEAS?

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - NORTHFIELD, NJ

    RE RECALL 15S39/NHTSA 15V 861....DEALER WILL NOT REPLACE MODULE UIN LESS I HAVE A PROBLEM SAYS IT ONLY AN EXTENSION OF THE WARRANTY. IT WOULD BE A LITTLE LATE IF IT FAIL AT NIGHT ON A MAJOR HIGHWAY,...WHY ARENT THEY REPLACING THEM, AS PER RECALL NOTICE OF JAN 2016 RECALL SAY7S IT SHOULD BE DONE AS MIT IS A SAFETY ISSUE. CHAPMAN FORD IN EGG HARBOR TWP SAYS ITS NO AN ACTUAL RECALL ONLY A WARRANTY7 EXTENSION WHICH IS IT

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - NORWHICH, CT

    TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE REVVED TO 4,000 RPMS WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IT WAS DISCOVERED THAT THE ACCELERATOR CABLE ATTACHED TO A CLIP WAS STUCK IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MARINER
    - EL PASO, TX

    WHILE DRIVING NORMALLY SUDDENLY IT LOOSES POWER AND THROTTLES BEFORE TURNING OFF. IT IS A HAZARD BECAUSE I MAY BE HIT IF IT HAPPENS IN THE FREEWAY.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - GEORGETOWN, SC

    JANUARY 15 2016 I WAS DRIVING MY 2010 MILIAN, WENT TO MAKE A LEFT TURN AND MY STEERING WENT OUT, THEN MY DASHBOARD LIT UP SAYING SERVICE POWER STEERING AND ADVANCE TRAC SYSTEM NEEDS ATTENTION, THEN MY PASSENGER FRONT TIRE BLEW. IVE SEEN WHERE THE 2011 MILIAN HAS HAD A RECALL ON THIS SAME ISSUE THAT MY 2010 MILIAN IS NOW HAVING, I HAVENT BEEN ABLE TO DRIVE MY CAR SINCE JANUARY AND I STILL HAVE 3 YEARS OF PAYMENTS ON A CAR I CAN'T DRIVE. SO PLEASE SEND OUT A RECALL NOTICE FOR THE 2010 MILIAN SO I CAN START DRIVING MY CAR AGAIN.

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - NEW CASTLE, DE

    THE LUG NUTS CAME APART AFTER ABOUT 50,000 MILES. ALL 20 LUG NUTS ON MY VEHICLE CAME APART. THE OUTER, CHROME COVERS SEPARATED FROM THE NUT. THIS DEGRADATION OF THE METAL AFFECTS THE INTEGRITY OF THE NUT AND COULD CAUSE A SERIOUS ACCIDENT OR INJURY IF THE NUT(S) WORKED THEIR WAY OFF OF THE WHEEL(S). I FIRST NOTICED THE CONDITION WHEN THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I WAS ATTEMPTING TO REMOVE THE WHEELS.

    Source: NHTSA WEB SITE
  • 2003 MERCURY MARQUIS
    - GREEN BAY, WI

    JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT.

    Source: NHTSA WEB SITE
  • 2006 MERCURY MONTEREY
    - MAPLETON, IL

    CAR STALLED WHILE DRIVING DOWN THE HIGHWAY. MECHANIC SAYS THAT THE POWER TRAIN CONTROL MODULE BURNED UP. IT APPEARS THAT THERE HAVE BEEN OTHER INCIDENTS IN WHICH THIS HAS HAPPENED

    Source: NHTSA WEB SITE
  • 2003 MERCURY SABLE
    - MARION, NC

    TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE GEAR SHIFTER WAS STUCK AND COULD NOT MOVE OUT OF THE PARK POSITION. IN ADDITION, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE BRAKE WIRING HAD TO BE PUSHED DOWN TO OVERRIDE THE FAILURE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MERCURY GRAND MARQUIS
    - LEXINGTON, SC

    THE SEAT BELT LIGHT CAME ON AND WOULD NOT GO OFF HAD EXTENED WARRANTY BUT IT DID NOT COVER THE PRICE TO FIX THE SEAT BELT WHICH WAS DEFECTIVE WAS 900.00 ''' LIVE ON A FIXED INCOME AND COULD NOT AFFORD THIS PRICE ALSO THE HEAD LIGHT RECALL RECIEVED A LETTER BUT NEVER HEARD ANOTHER THING ON THE HEAD LIGHT MY CONCERN IS THE SEAT BELT

    Source: NHTSA WEB SITE