MERCURY Complaints

AIR BAG LIGHT COMES ON INTERMITTENTLY ETHER WHILE DRIVING OR STATIONARY. NUMEROUS COMPLAINTS ON INTERNET ABOUT THIS PROBLEM. CAR HAS ONLY 15,522 MILES . HAD CAR IN FOR RECALL 15S34. TOLD THEM ABOUT AIR BAG LIGHT AND AT THAT TIME LIGHT WAS ON. THEY TOLD ME IT WAS OUT OF SAFETY EQUIPMENT WARRANTY. CONTACTED FORD THEY TOLD ME MY COMPLIANT WAS NOTED AND THAT I NEED NOT CONTACT NHTSA BECAUSE THEY WILL.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

RECALL #06V383000 LATCHES/LOCKS/LINKAGES "AS A RESULT, THE DOOR LATCH PAWL MAY NOT RETURN TO THE LATCH POSITION WHEN THE DOOR IS CLOSED, AND THE DOOR COULD OPEN WHILE THE VEHICLE IS MOVING." IS LISTED AS HAVING BEEN COMPLETED, YET THE ISSUE IS STILL PRESENT. LAST NIGHT, REAR DOOR WAS FROZEN SHUT DUE TO WATER SEEPAGE. TODAY, DRIVER'S SIDE DOOR DID NOT LATCH PROPERLY AND OPENED WHILE I WAS DRIVING THE VEHICLE. I CALLED FORD AND THEY INFORMED ME THEY ARE NO LONGER RESPONSIBLE FOR THIS. OBVIOUSLY, THE RECALL WAS PERFORMED IMPROPERLY, IF AT ALL. I AM CONCERNED THAT THE ADDITIONAL RECALL LISTED (NHTSA CAMPAIGN NUMBER: 05V515000) MAY NOT HAVE BEEN PERFORMED PROPERLY AS WELL, AS BOTH RECALLS WERE (SUPPOSEDLY) FIXED AT THE SAME LOCATION.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES WERE APPLIED BUT FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS, MASTER CYLINDER, AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. WHILE DRIVING 15 MPH AROUND A CORNER, THE VEHICLE JERKED AND THE CHECK ENGINE AND FAIL SAFE MODE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TL* THE CONTACT OWNS A 2005 MERCURY MARINER. AFTER DRIVING HIGH SPEEDS AND COMING TO A STOP, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

ON 7-17-13 THE LIGHTING CONTROL MODULE BROKE ON MY CAR. I REPAIRED MY CAR WITH THE PURCHASED CARDONE PART #73-71002 FOR $343.14 FROM AUTOZONE. I LATER RECEIVED A LETTER FROM FORD REGARDING THE CSP 14N01. I SUBMITTED MY RECEIPT TO THE DEALER ON 4-28-14 AND RECEIVED REIMBURSEMENT. ON 8-29-14 THE PART BROKE AGAIN ON MY CAR. AUTOZONE/CARDONE WARRANTY EXPIRED 7-17-14. I REPAIRED MY CAR WITH THE PURCHASED CARDONE PART #73-71002 FOR $343.14 AGAIN, THIS TIME FROM OREILYS. I CALLED FORD FOR A REIMBURSEMENT. THEY TOLD ME IT WAS A ONE TIME REIMBURSEMENT AND TO CONTACT CARDONE OR NHTSA. IN JAN 2016, I RECEIVED A LETTER FROM FORD REGARDING SRN 15S39/NHTSA RECALL 15V-861. AT THAT TIME WE WERE NOT EXPERIENCE LOSS OF LIGHTS. NOW ON 3-24-16, I WAS PULLED OVER AT NIGHT BY THE POLICE FOR NO LIGHTS, THE PART BROKE AGAIN. OREILYS/CARDONE WARRANTY EXPIRED 8-29-15. OREILYS DID NOT REIMBURSE ME. I CONTACTED CARDONE THEY TOLD ME TO CONTACT OREILYS. SO NOW I AM CONTACTING NHTSA.. THIS CARDONE PART, PART #73-71002 IS DEFECTIVE OBVIOUSLY. AS OF TODAY, THE PART IS STILL BEING SOLD AT BOTH AUTOZONE AND OREILYS. WE DO NOT HAVE ANY HEADLIGHTS. WE ARE NOT GOING TO BUY THE SAME $343.14 DEFECTIVE PART A THIRD TIME. PLEASE RECALL THE CARDONE PART 73-71002. HOW DO I FIX MY CAR? THERE ARE NO WORKING PARTS TO BUY? BOTH RECEIPTS ARE ATTACHED.

SOMETIMES WHEN I'M DRIVING AROUND 35 MPH, THE CAR WILL SEND AN AUDIBLE WARNING SIGNAL, MOST OF THE DASHBOARD LIGHTS COME ON AND THE ENGINE ABRUPTLY SHUTS OFF. IT NEVER HAPPENS WITH MY WIFE WHO IS THE PRIMARY DRIVER OF THIS VEHICLE. THIS BEGAN SHORTLY AFTER PURCHASE AND WAS MENTIONED TO OUR L/M DEALER (BEFORE THEY WENT OUT OF BUSINESS). I JUST MADE THE CORRELATION WITH THE SPEED CONTROL LAST WEEKEND. IN FACT, I CAN DUPLICATE THE ISSUE NOW. THE SHUTOFF OCCURS DURING DECELERATION WHEN SPEED CONTROL IS ENGAGED AROUND 35 MPH. SINCE MY WIFE ONLY USES SPEED CONTROL ON THE INTERSTATE, IT HAS NEVER HAPPENED TO HER.

I HAVE ALREADY REPLACED THE TRANSMISSION ON THIS VEHICLE AND DO NOT WANT TO INCUR THE EXPENSE REPLACING ANOTHER. WITH NO WARNING THE VEHICLE ACTED AS IF IT SLIPPED OR POPPED OUT OF GEAR AS I WAS GOING DOWN A FAIRLY BUSY STREET. I HAD LOST ALL GEARS. I COULD MOVE THE SHIFTER BUT NO GEARS WOULD ENGAGE. I HAD THE VEHICLE TOWED TO MY RESIDENCE THEN TO THE REPAIR SHOP. NOT SURE HOW MANY COMPLAINTS REGARDING THIS ISSUE YOU NEED BEFORE NOTIFYING THE MANUFACTURER TO DECLARE A RECALL, BUT I'M SURE THE COMPLAINTS WRITTEN ON THIS SITE REPRESENT A VERY SMALL NUMBER OF PEOPLE THAT HAVE OR ARE HAVING THIS VERY SAME ISSUE AS THE 2004 AND 2005 MODEL YEAR THAT FOR SOME REASON DID GET A RECALL ISSUED. IT IS TIME THE 2006 MODELS WERE INCLUDED.