MERCURY Complaints

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY BECOME DIM WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000. ..UPDATED 05/02/16 *BF *TR

SPEED SHIFT FORCED ON 2ND AND 4TH, THE VEHICLE HAS ONLY 77000 MILES AND TRANSMISSION IS BAD, CONTACTED THE DEALER ABOUT THE PROBLEM AND NO ACTION TAKEN, THEY SAID THE VEHICLE IS NOT ON A RECALL CAMPAIGN AND OWNER NEEDED TO DO REPAIR AND IF THE CAMPAIGN STARTED ON THIS PROBLEM IN THE FUTURE THEY WILL REIMBURSE THE REPAIR AMOUNT, I NEED THE VEHICLE ON A DAILY BASIS AND NOW I'M STOCK WITH THE REPAIRS COST OF 1500 PLUS LABOR. I NEED TO ADD THIS VEHICLE TO THE RECALL AS SHOWN HERE: REPORT RECEIPT DATE: SEP 29, 2015 NHTSA CAMPAIGN NUMBER: 15V606000 COMPONENT(S): POWER TRAIN THE VEHICLE WAS IN MOTION WHEN IT HAPPENED , SPEED WAS REDUCED AND WRENCH LIGHT CAME ON THE DASHBOARD

TL* THE CONTACT OWNED A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE SWIRLED TO THE LEFT. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED BURN INJURIES TO THE ARM DUE TO THE AIR BAG DEPLOYMENT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR LIGHTING DID NOT FUNCTION UNLESS THE DIMMER SWITCH WAS HELD. THE VEHICLE WAS TAKEN TO THE DELAER WHERE IT WAS DIAGNOSED THAT A NEW DIMMER SWITCH WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE WAS SPUTTERING, AN ABNORMAL NOISE WAS COMING FROM THE VEHICLE AND THE RPMS FLUCTUATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER BURNED OUT THE COILS AND THE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

AIRBAG WARNING LIGHT ILLUMINATED. DIAGNOSIS INDICATED SEAT BELT PRE-TENSIONER WAS DEFECTIVE. SINCE AIRBAG WOULD NOT DELOY IN THIS CONDITION, IT WAS REPLACED, COSTING $513.00. INTERNET SEARCH SHOWS NUMEROUS COMPLAINTS.SAFETY RECALL IS WARRANTED.

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING AT 30 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW THE VEHICLE. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO SLOW IT DOWN, BUT THE ENGINE CONTINUED TO REV AT A HIGH RPM. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.

I WAS DRIVING MY 2010 MILAN ON THE HIGHWAY WHEN IT SUDDENLY LOST POWER, I WAS ABLE TO COAST OFF THE ROAD. AFTER TRYING FOR APPROXIMATELY 45 MIN I WAS ABLE TO START IT AND DRIVE IT HOME. ABOUT 2 WEEKS LATER IT DID THE SAME THING AS I WAS PULLING OUT OF A PARKING SPACE. BOTH TIMES I NARROWLY AVOIDED BEING REARENDED.

TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT VARIOUS SPEEDS, A SQUEAKING NOISE WAS HEARD UNDER THE VEHICLE, ESPECIALLY WHEN SLOWING DOWN, MAKING TURNS, AND REVERSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRADLE AND SUBFRAME BUSHING WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING AT CERTAIN SPEEDS AND MAKING RIGHT OR LEFT TURNS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.