MERCURY Complaints

TL* THE CONTACT OWNS A 2004 MERCURY SABLE. WHILE DRIVING AT HIGH SPEEDS, THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND EXHIBITED RAPID ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

MY 17 YEAR OLD SLID OFF ROAD IN SNOW STORM, HIT TREE HEAD ON, CENTER OF BUMPER CONTACT, BUMPER REINFORCEMENT BAR DRIVEN INTO RADIATOR, BOTH FRAME RAILS BENT, YET NO AIR BAG DEPLOYMENT TOOK PLACE.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD HESITATE TO ACCELERATE AT A NORMAL PACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 75 MPH, THE TRACTION CONTROL, SERVICE ENGINE, AND ABS SENSOR LIGHTS ILLUMINATED AND AN AUDIBLE CHIME WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MECHANISM WAS FAULTY. THE STEERING SYSTEM WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER ASSIST SYSTEM WAS FAULTY. THE CONTACT WAS INFORMED THAT THE REPAIR WAS PREVIOUSLY PERFORMED IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,720.

THIS VEHICLE IDLES VERY LOW AND STALLS AT VARIOUS SPEEDS. NO WARNING IS GIVEN ENGINE JUST SHUTS DOWN. SPARK PLUGS HAVE BLOWN TOTALLY OUT FROM THE ENGINE SEVERAL TIMES.

POWER STEERING FAILURE: MY POWER STEERING FAILED WHILE DRIVING AND THE ENGINE LIGHT CAME ON. DRIVING THE CAR WAS DIFFICULT WHILE I WAS ON THE HIGHWAY WITH MY DAUGHTER IN THE CAR. I CONTACTED FORD CUSTOMER SERVICE AND THEY ARE AWARE OF ALL THE COMPLAINTS, BUT REFUSE TO OFFER ANY GOOD WILL PROGRAM OR RECTIFY THE SITUATION. . I HAVE 115,000 MILES AND I WAS TOLD THAT THE WARRANTY WAS ONLY 5 YRS. /60,000. I HAVE READ SEVERAL COMPLAINS ON THE 2010 MERCURY MILAN PREMIER SERIES

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW WARNING INDICATORS ILLUMINATED. THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PSCM MALFUNCTIONED AND THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 1992 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LEAKED BRAKE FLUID AND FAILED. THE BRAKE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,639.

WHILE DRIVING AND MAKING A 90 DEGREE TURN AT AN INTERSECTION MY POWER STEERING STOPPED WORKING WITHOUT WARNING.

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE INSTRUMENT PANEL DISPLAYED A TRIANGLE WITH AN EXCLAMATION POINT. THE PANEL DISPLAYED THAT THE DRIVER NEEDED TO PULL OVER IMMEDIATELY. THE CONTACT PULLED OVER AND THE IGNITION HAD TO BE TURNED TO THE OFF POSITION FOR A FEW MINUTES IN ORDER FOR THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR ELECTRONIC COOLANT PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NO LONGER INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.