MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MERCURY GRAND MARQUIS
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 60 MPH. WHEN THE VEHICLE WAS ABLE TO REACH SPEEDS MORE THAN 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 MERCURY GRAND MARQUIS
    - MANNFORD, OK

    TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE FRONT AND REAR WARNING AND SIGNAL LAMPS FAILED TO ILLUMINATE. IN ADDITION, BOTH HIGH AND LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,321.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MILAN
    - ST. PAUL, MN

    TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN TO ACCELERATE AND SURGED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK A CURB. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED.. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. ...UPDATED 01/13/16 *BF VIN UPDATED AND CAR FIXED UPDATED 4/30/18/*JB *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MERCURY MILAN
    - OSCEOLA, MO

    WHILE DRIVING IF HITTING A SPEED BUMP, POT HOLE, OR SOMETHING SIMILAR THE ABS WOULD KICK IN. THIS WOULD CAUSE THE BRAKE PEDAL TO BE PUSHED ALL THE WAY TO THE FLOOR BEFORE THE BRAKES WOULD ENGAGE. THE LAST TIME THIS HAPPENED WAS JUST DRIVING AND CAME UP TO THE STOP SIGN AND THE ABS ACTED AS IF IT KICKED IN AND HAD TO PUSH THE BRAKE PEDAL ALL THE WAY DOWN. NORMALLY AFTER TURNING THE CAR OFF AND BACK ON THE BRAKES WOULD GO TO NORMAL, BUT HAS NOT THIS TIME. CHANGED THE BRAKE PADS, FRONT AND REAR, THE MASTER CYLINDER, AND STILL NO IMPROVEMENT. AFTER READING THAT THERE WAS A RECALL ON OTHER YEARS FOR THE ABS, FOUND THAT THE ABS IS THE PROBLEM WITH MINE AS WELL. HAVE RECENTLY READ THAT OTHER VEHICLES ARE HAVING THE SAME PROBLEM AS MINE. ABS KICKING IN FOR NO REASON AND NOT HAVING BRAKES UNTIL THE PEDAL IS COMPLETELY PRESSED TO THE FLOOR. THIS STARTED HAPPENING SINCE I HIT 80,000 MILES AND NOW HAVE 89,XXX AND IT HAS RECENTLY GOTTEN MUCH WORSE, UNABLE TO DRIVE THE VEHICLE AND UNABLE TO AFFORD TO FIX IT.

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - FREEPORT, ME

    I WAS DRIVING DOWN THE ROAD AT NIGHT AND WAS TURNING LEFT WHEN MY HEADLAMPS JUST TURNED OFF FOR NO REASON AND I HAD TO DRIVE WITH HIGH BEEMS THE ONLY WAY THEY WOULD WORK IS IF YOU HOLD THE TURN SIGNAL LEVER TOWARDS YOU.THIS SCARED ME TO DEATH BECAUSE IN MY STATE AT THIS TIME OF YEAR DEER ARE EVERYWHERE.

    Source: NHTSA WEB SITE
  • 1999 MERCURY SABLE
    - MERKEL, TX

    EVEN AFTER REPLACING THE SECOND POWER STEERING PUMP , IT IS HORRIBLE TURNING THE STEERING WHEEL MOST OF THE TIME. ALSO, IT IS NOISY WHILE I'M DRIVING IT. IT HAD A NEW RACK AND PINION ON IT WHEN I BOUGHT IT . PARKING IN A PARKING LOT IS AWFUL AS IT IS ALMOST IMPOSSIBLE TO MANEUVER AROUND OTHER CARS. TURNING CORNERS ,SOMETIMES IT'S OKAY AND OTHER TIMES REALLY HARD. NOT SURE IF THIS COMPLAINT BELONGS HERE, BUT HEATER DOESN'T WORK ,EITHER. FEELS LIKE A/C IS ON . HAD A FRIEND CHECK IT AND HE IS HAVING A HARD TIME FIGURING IT OUT. DON'T KNOW HOW TO ANSWER "DATE HAPPENED" AS IT HAS BEEN DOING THIS SINCE I BOUGHT IT IN AUGUST.

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - BIRD ISLAND, MN

    I WAS TRAVELING ON A TWO LANE HIGHWAY GOING ABOUT 60 MPH WITH MY TWO GRANDDAUGHTERS IN THE CAR WITH ME, WHEN ALL OF A SUDDEN I LOST POWER AND THE CAR BEGAN TO DECELERATE. THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND AFTER CALLING MY MECHANIC I TURNED THE CAR OFF. I WAITED FOR ABOUT 5 MINUTES AND RESTARTED THE VEHICLE. THE WRENCH LIGHT WENT OFF AND I WAS ONCE AGAIN ABLE TO DRIVE THE VEHICLE. THIS IS VERY DANGEROUS IF IT SHOULD HAPPEN ON A MAJOR FREEWAY IN RUSH HOUR TRAFFIC. SOME INTERNET RESEARCH INDICATES THAT THIS HAS BEEN A MAJOR PROBLEM WITH THE MERCURY AND OTHERS. I CALLED A FORD DEALER WHO SAID MY CAR WAS NOT PART OF THE EXTENDED WARRANTY THAT WAS PART OF THE "CUSTOMER SATISFACTION PROGRAM" AND HE WOULD NOT TELL ME ANY OTHER INFORMATION CITING LIABILITY CONCERNS.

    Source: NHTSA WEB SITE
  • 2007 MERCURY MILAN
    - BROWNSTOWN, MI

    VEHICLE ENGINE LIGHT AND WRENCH LIGHT COMES ON. VEHICLE RPM'S GOES UP CAUSING VEHICLE TO SLOW DOWN ON EXPRESSWAY. IF YOU STOP AND RESTART THE VEHICLE, IT RESETS AND DRIVES NORMAL. A COUPLE TIMES A DAY THIS HAPPENS.

    Source: NHTSA WEB SITE
  • 2000 MERCURY SABLE
    - KETTERING, OH

    I DROVE THE CAR HOME AFTER PURCHASING IT AND IT WAS WOBBLING AND I PULLED OFF OF THE HIGHWAY AND DID NOT KNOW WHY IT WAS MAKING A LOUD NOISE. THE MECHANIC SIAD A WHEEL BEARING IS BROKEN ON A TIRE.

    Source: NHTSA WEB SITE
  • 2000 MERCURY SABLE
    - KETTERING, OH

    I JUST BOUGHT A 2000 MERCURY SABLE, WHEN BACKING OUT OF THE DRIVEWAY AND MAKING A TURN, I FELT SOMETHING POP & A SPRING COIL ON THE DRIVERS SIDE BROKE.

    Source: NHTSA WEB SITE