MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 MERCURY GRAND MARQUIS
    - ROCHESTER, NY

    TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 5 MPH IN THE DRIVEWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND FAILED. THE FAILURE ALMOST CAUSED A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,141.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MERCURY GRAND MARQUIS
    - HOUSTON, TX

    I WAS DRIVING AND MY HEADLIGHTS WENT OUT. I COULDNT SEE THE ROAD. THEY NEVER CAME BACK ON. I WAS ON A CITY STREET

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - MT. SINAI, NY

    GOT A TICKET FOR DRIVER SIDE BRAKE LIGHT BEING OUT. NEXT DAY FOUND OUT BRAKE LIGHT IS $300 THAT IS INSANE THIS IS NOT A HIGH END VEHICLE. AN LED LIGHT IS THE CHEAPEST LIGHT EVER INVENTED. IF FORD DOESN'T MAKE THIS A RECALL I WILL NEVER PURCHASE ANOTHER FORD PRODUCT AGAIN .....TOTAL RIPOFF!

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - JEFFERSON CITY, MO

    TAIL LIGHT RECALL. LED LIGHTS HAVE A SHORT AND LEFT TAIL LIGHT REMAIN ILLUMINATED AS IF APPLYING THE BRAKE

    Source: NHTSA WEB SITE
  • 2008 MERCURY MILAN
    - SAINT LOUIS, MO

    PURCHASED THE 2008 MERCURY MILAN USED IN 2011. FIRST EXPERIENCE WITH ANTI LOCK BRAKES, SO THE FIRST TIME ON WET PAVEMENT APPROACHING LIGHT AND THE BRAKE PEDAL JIGGLED WHEN BEING PRESSED, CONCERNED THE CAR WOULD NOT STOP. BRAKE PEDAL FROM THAT INCIDENT STAYED LOW FOR A COUPLE OF DAYS, BUT THEN RETURNED TO NORMAL POSITION WHEN PRESSED. THIS ISSUE OCCURS WHEN PRESSING BRAKE OVER POTHOLES, IN WET CONDITIONS. UNFORTUNATELY, THIS RECENT EPISODE HAS LASTED FOR MORE THAN 10 DAYS WHICH CAUSED ME TO TAKE CAR TO DEALER REPAIR AND TO DO RESEARCH WHICH LED ME TO ENUMERABLE COMPLAINTS ABOUT THIS VEHICLES DEFECT. I HAVE READ POST OF THOSE WHO HAVE SPENT OVER A THOUSAND DOLLARS TO HAVE REPAIRED AND STILL EXPERIENCE THE PROBLEM, WE ARE A ONE CAR FAMILY AND I AM NOT IN A FINANCIAL POSITION TO INVEST MONEY AND NOT GET THE RESULTS OF HAVING RESOLVED. THIS ISSUE (ABS) REGARDING THE 2008 MERCURY MILAN IS UNACCEPTABLE AND THERE NEEDS TO BE A RECALL ON THIS MATTER.

    Source: NHTSA WEB SITE
  • 2000 MERCURY GRAND MARQUIS
    - WASHINGTON, DC

    TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE OPERATING THE VEHICLE, A BURNING ODOR WAS PRESENT AND BLACK SMOKE BEGAN TO POUR INTO THE CABIN FROM UNDER THE GLOVE COMPARTMENT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MERCURY MARINER
    - BELLEVIEW, FL

    WHILE DRIVING DOWN THE ROAD ANYWHERE FROM 20-55 MPH, THE CAR SEEMS TO STALL OUT AND THE ACCELERATOR NO LONGER WORKS. YOU HAVE TO PULL OVER AND SHUT THE VEHICLE OFF AND IT WILL START AGAIN. SOMETIMES THE SAME PROBLEM WILL OCCUR AGAIN WITHIN SECONDS, MINUTES, OR DAYS LATER.

    Source: NHTSA WEB SITE
  • 2005 MERCURY MARINER
    - WAKE FOREST, NC

    TL* THE CONTACT OWNS A 2005 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING, WHILE EXITING HIGHWAY TRAFFIC. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ALL THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER TO WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MERCURY GRAND MARQUIS
    - GOODRICH, MI

    HEADLAMPS GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. FORD DEALER SAYS ONLY WAY CAN FIX PROBLEM, WHICH IS AN INVESTIGATION, CUSTOMER SATISFACTION # 14N01, IS FOR THE PROBLEM TO BE OCCURRING WHEN IT IS CHECKED. THIS IS ABSURD, AS THE PROBLEM IS KNOWN TO BE INTERMITTENT - RELATED TO BAD RELAYS / RELAY INSTALLATION. THESE IDIOTS NEED TO BE TOLD TO FIX THE PROBLEM BEFORE SOMEONE KILLS SOMEONE JUST TO DEMONSTRATE THAT THE PROBLEM EXISTS!

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - CAMPBELL, NY

    TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED WHEN TURNED TO THE LEFT. THE CONTACT STATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 218,801.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE