MERCURY Complaints

I WAS DRIVING BETWEEN 35-40 MPH WHEN ALL OF A SUDDEN I LOST POWER. ALTHOUGH I SUBSEQUENTLY HAD THE ACCELERATOR TO THE FLOOR, THE VEHICLE REDUCED ITS SPEED DRASTICALLY AND COULD NOT EXCEED ABOUT 10 MPH. I PULLED OVER AND THE WRENCH INDICATOR LIGHT CAME ON. I WAS ABLE TO DRIVE TO A PARKING LOT AT VERY LOW SPEED AND TURNED THE VEHICLE OFF. WHEN I TURNED IT BACK ON, IT WAS RESPONSIVE FOR ABOUT TWO BLOCKS AND THE SAME SYMPTOMS REAPPEARED. THIS TIME THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. FORTUNATELY, I WAS A FEW BLOCKS FROM A FORD DEALER. I VERY CAREFULLY WAS ABLE TO DRIVE AT A VERY SLOW UNRESPONSIVE SPEED TO THE DEALER.THEY REPLACED THE THROTTLE BODY BUT FORD INFORMS ME IT DOES NOT FALL UNDER THEIR CUST. SATISFACTION #13N03 EXTENDED WARRANTY PROGRAM. ALTHOUGH IT IS THE SAME SYMPTOMS, SAME YEAR, SAME MODEL, SAME DIAGNOSTIC CODE, SAME FAILURE AND SAME PART FIX AS THE VIN'S THAT ARE COVERED IN THIS PROGRAM. FORD CANNOT TELL ME (OR SHOULD I SAY 'WILL' NOT TELL ME) WHY MY VIN IS NOT COVERED IN THEIR 'SATISFACTION' PROGRAM. THIS WAS A $400 REPAIR.

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 07/30/15 *BF

I GOT INTO THE CAR WITH MY ONE MONTH OLD GRANDDAUGHTER AND HER MOM AND MY SON, THE CAR HESITATED TO START, GOT ON THE EXPRESSWAY AND TRIED TO PICK UP SPEED AND THE CAR GOES ONLY TO 55 SPEED AND IT DON'T PICK UP SO I HAD TO GET OFF THE EXPRESSWAY WITH MY FAMILY BECAUSE THE CAR WASN'T ACTING RIGHT, .THEN THE NEXT THING I KNOW THE CHECK ENGINE LIGHT CAME ON AND THE AIRBAG CAME ON AND THAT TOOL BAR ON THE LEFT HAND SIDE OF THE DASH BOARD CAME ON.AS WELL AS THE CHECK ENGINE LIGHT, THIS IS A 2006 MERCURY MILAN PREMIER , I HEARD A LOT OF CLICKING WHILE I WAS DRIVING BACK HOME, WHEN I TRIED TO TURN THE CAR HESITATE AND ANOTHER CAR ALMOST HIT ME AND MY FAMILY AND ONE MONTH OLD GRANDDAUGHTER. I REACH OUT TO FORD AND WAS TOLD THAT THEY DIDN'T HAVE ANY RECALL IN THE SYSTEM FOR MY CAR . I DON'T KNOW WHAT TO DO THIS IS SO WRONG , THESE ARE SOME OF THE CODES THAT HAS COME ON THE CAR AS WELL P0403, P0161,P0155,P0141,P0135,P0102, P0020,P0010,P0179,P1489,P0443.

WHEN TRAVERSING OVER A SPEED BUMP, ABS WAS ENGAGED UNNECESSARILY. AFTER WHICH, THE DRIVER IS REQUIRED TO DEPRESS THE BRAKE PEDAL 3/4 OF THE BRAKE PEDAL'S TRAVEL DISTANCE TO THE FLOOR BOARD IN ORDER TO INITIALLY ENGAGE BRAKING. ONCE AT THE 3/4 POSITION, BRAKING THEN BECOMES "LOOSE" AND THEREFORE REQUIRES THE DRIVER TO DEPRESS THE BRAKE PEDAL THE REMAINING TRAVEL DISTANCE TO THE FLOOR BOARD. THIS HAS LEAD TO A MAJOR DETERIORATION IN BRAKING PERFORMANCE AS A RESULT.

FRONT, PASSENGER-SIDE DASHBOARD HOUSING THE FRONT, PASSENGER-SIDE AIRBAG HAS BECOME COMPLETELY WARPED. THIS IS A SAFETY HAZARD THAT WILL NOT ALLOW THE FRONT, PASSENGER-SIDE AIRBAG TO DEPLOY PROPERLY. NO PARTS ARE AVAILABLE ONLINE TO RESOLVE THIS ISSUE.

WHEN BRAKING OVER A SPEED BUMP, ABS ENGAGED UNNECESSARILY. AFTER WHICH, IN ORDER TO DECELERATE VIA BRAKING REQUIRES DEPRESSING THE PEDAL 3/4 OF THE WAY TO THE FLOOR BOARD. ONCE AT THE 3/4 POSITION THE BRAKES WILL ENGAGE MOMENTARILY THEN BECOME "LOOSE" ONCE AGAIN, REQUIRING THE DRIVER TO DEPRESS THE BRAKE PEDAL 100% OF THE BRAKE PEDAL'S TRAVEL DISTANCE TO THE FLOOR BOARD.

VEHICLE SURGES WILDLY AT IDLE SPEEDS IN TRAFFIC. VEHICLE STALLS OUT WHILE DRIVING REGULAR HIGHWAY SPEED, SURGES WILDLY WHILE DRIVING, RPM SPIKES DRASTICALLY WHILE DRIVING AND AT IDLE. STALLS AND SURGES BOTH WHILE ENTERING TRAFFIC FROM A STOPPED POSITION AND WHILE DRIVING AT REGULAR PACE. STRUGGLES TO CRANK AFTER FUELING THE VEHICLE. SPITS AND SPUTTER AND SHAKES WHILE AT IDLE....UPDATED10/20/15 *BF

I WAS STOPPED IN A HIGHWAY TURN LANE, WAITING FOR TRAFFIC TO PASS IN ORDER TO MAKE A LEFT TURN, WHEN HEARD A LOUD NOISE AND THE REAR WINDOW ON THE LIFT GATE SUDDENLY SHATTERED AND EXPLODED OUTWARD FROM THE BACK OF THE VEHICLE, WITH MOST OF THE GLASS ENDING UP ON THE ROADWAY. THIS OCCURRED IN THE EARLY AFTERNOON ON A WARM BUT NOT HOT DAY (TEMPS WHERE PROBABLY IN THE LOW 80S).

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND WAITED UNTIL THE HEADLIGHTS RE-ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,500.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 55 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HAD TO BE DRIVEN 208 MILES WITH THE HIGH BEAMS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000. UPDATED 8/21/15*CN UPDATED 09/03/15*LJ UPDATED 9/25/2015 *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER AT NO COST TO THE OWNER. THE FAILURE WAS LOCATED AT THE HEADLIGHT MODULE. UPDATED 12/8/2015 *JS