MERCURY Complaints

SINCE PURCHASING 2002 MERCURY COUGAR IN JANUARY 2010 THE VEHICLE HESITATES, SURGES, AND STALLS AT ANY RATE OF SPEED. INITIALLY THE PROBLEM WAS RARE, THEN GRADUALLY OCCURRED MORE FREQUENTLY. THIS NOW HAPPENS AT LEAST WEEKLY, SOMETIMES SEVERAL TIMES PER DAY. THIS ISSUE HAS ENDANGERED ME MORE TIMES THAN I CAN CURRENTLY RECALL. REPLACED ALTERNATOR, BATTERY, EGR VALVE AND SENSOR, IAC VALVE, AND CATALYTIC CONVERTER. THE ISSUE PERSISTS.

WHILE DRIVING I LOST ALL STEERING CONTROL, THIS PROBLEM HAS HAPPENED IN THE PAST. TOOK CAR TO FORD THEY RESET THE COMPUTER & I WAS OK, UNTIL MARCH 29 2015 I WAS DRIVING AND LOST ALL STERRING CONTROL, TOOK THE CAR BAC TO FORD & WAS TOLD THEY DONT KNOW ANYTHING & I WOULD GHAVE TO REPLACE STEEEING GEARS. THIS IS VERY DANGEROUS & I HAD NO PROBLEMS WITH THE CAR UNTIL I HAD THE POWER TRAIN RECALL FIXED. PLEASE FIX THIS PROBLEMS BEFORE SOMEONE IS SERIOUSLY INJURED

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH HEAD LAMP ISSUE. *SMD THE CONSUMER STATED THE ISSUE WITH THE HEAD LAMPS POTENTIALLY FAILING SHOULD BE FIXED NOW, AND NOT AFTER THE FAILURE. *JB

SERVICE POWER STEERING LIGHT CAME ON, 1 MILE LATER, SERVICE ADVANCED TRACK LIGHT CAME ON, SHUT CAR OFF AND RE-STARTED AND POWER STEERING DID NOT WORK

CAR WAS COMPLETELY STOPPED. WHEN ENGAGED INTO REVERSE, CAR MADE LOUD NOISE, TIRES SQUEALED, ENGINE RACED AND CRASHED INTO PARKED CAR BEHIND IT AT HIGH RATE OF SPEED. PARKED VEHICLE THAT WAS STRUCK THEN STRUCK CAR NEXT TO IT SINCE IMPACT WAS SO GREAT. CAR WAS UNCONTROLLABLE, COULD NOT BE STOPPED VIA BRAKES.

TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. WHILE DRIVING 30 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION. THE CONTACT NOTICED THAT THE PASSENGER SIDE WHEEL WELL WAS IN FLAMES AND THE WHEEL WELL ON THE DRIVERS SIDE WAS EMITTING SMOKE. THE CONTACT AND THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING FAILED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED BUT THE FAILURE RECURRED. THE REPAIR DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000. *BF THE CONSUMER STATED, ON JULY 13, 2015, THAT THE VEHICLE WAS INOPERABLE. UPDATED 9/21/2015*JS

I PURCHASED THIS VEHICLE USED LAST YEAR. MY VEHICLE STARTING HAVING LONG SHIFTS AND WOULD STALL ON ME WHEN AT LOW SPEED. I TOOK IT TO SHOP AND THERE WAS A RECALL ON THE TRANSMISSION FLUID COOLER THAT CAN DEVELOP A CRACK IN THE TUBE AND ULTIMATELY CAUSE YOUR TRANSMISSION TO GO BAD. I WAS TOLD TO CALL FORD FOR THE REPAIR OF THE TUBE. I WAS TOLD THAT THE RECALL WASN'T FOR MY CAR (VIN SPECIFIC) ALTHOUGH THE RECALL WAS FOR 2008 MERCURY MARINERS. I DON'T UNDERSTAND WHAT THEY WOULDN'T HONOR MY VEHICLE IF MINE IS A 2008 MARINER AND HAS THE PROBLEM THAT IS IN THE RECALL. I WAS ALSO TOLD THAT ALTHOUGH I JUST PURCHASED THE AUTO THAT IF IF IT I HAD ANY EXPIRED RECALLS ON IT THAT IT WOULDN'T BE FIXED. I ASKED TO SPEAK TO MANAGER OR SUPERVISOR AND SHE SAID IT WOULDN'T HELP. THIS IS A FORD POLICY AND IT WON'T BE CHANGED.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED TO TURN THE STEERING WHEEL. THE CONTACT MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.