MERCURY Complaints

POWER STEERING WENT OUT UNTIL I RESTARTED THE CAR THEN FINE UNTIL LATER IN THE DAY, SAME THING NO POWER STEERING. EVERYTHING WAS FINE UNTIL A FEW DAYS AGO. THEN IT STARTED A AGAIN, AS THE DAYS WENT BY IT WAS HAPPENING MORE AND MORE AND NOW IT WONT RESET WHEN STARTING. NO POWER STEERING AT ALL!

TOO MANY TIMES TO COUNT 25 30 EVEN MORE. WHEN DRIVING MY 2005 MERCURY MONTEGO THE COMPLETE DASH CLUSTER LOST ALL FUNCTIONS AND READ OUTS, ALWAYS AT SPEEDS ABOVE 30MPH. A FEW TIMES 9 OR SO THE CAR WOULD BUCK A FEW TIMES. I HAD THE HARNESS CONNECTOR CHECKED AND NO PROBLEMS FOUND. THIS CONDITION PREVENTS ME FROM USING THE VEHICLE AS NEEDED, TO DRIVER A FEW TIMES A YEAR FROM CONNECTICUT TO NORTH CAROLINA AND BACK TO VISIT AILING FAMILY MEMBERS. NO OTHER REASONABLE TRANSPORTATION AVAILABLE. WE WILL PRO ALLY NEVER BUY A FORD PRODUCT AGAIN DUE TO SAFETY CONCERNS. NEED ADVICE AS TO PROBLEM AND HOW TO FIX.

MY CAR FAILED INSPECTION DUE TO AN EROSION IN THE FRAME. I WAS TOLD THAT IT WAS THE RESULT OF THE AIR CONDITIONER CONDENSATION DRIPPING ON IT. AS THERE WAS NO ISSUE IN 2014 AND I DROVE THE CAR FEWER THAT 8000 MILES IN THE YEAR, I AM CONCERNED ABOUT THIS ISSUE. THE CAR IS GARAGED AT ALL TIMES AND WAS DRIVEN VERY INFREQUENTLY IN THE WINTER MONTHS. I HAVE HAD IT REPAIRED AND IT HAS NOW PASSED INSPECTION.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE UPPER INTERMEDIATE SHAFT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. UPDATED 8/10/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 11/30/2015 *JS

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. WHEN THE VEHICLE WAS STARTED, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

WENT TO PLACE SOMETHING IN THE BACK AND LIFTED THE GATE AND THE LEFT SIDE HINGE CAME OUT AND HAD TO CATCH THE GATE FROM FALLING. GOT MY SON TO HELP TRY TO SECURE IT AND THE STRUT ON THE LEFT SIDE DOESNT WORK SO HAD TO FORCE IT TO CLOSE

TL* THE CONTACT OWNS A 1992 MERCURY COUGAR. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT RETRACTOR WOULD REMAIN STUCK AND THE SEAT BELT WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE SEAT BELT WOULD FAIL TO SECURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2010 MERCURY MILAN HYBRID WAS PURCHASED AS CERTIFIED PRE-OWNED IN MARCH 2013 IN FLORIDA. SINCE IT WAS CERTIFIED PRE-OWNED AND IT WAS ALSO NOT REQUIRED BY FLORIDA TO HAVE ANY SAFETY INSPECTION, I NEVER PAID ANY ATTENTION TO ANY LIGHTS. IN APRIL 2015, I TOOK MY CAR FOR A SAFETY INSPECTION, WHICH IS A REQUIREMENT FOR A CAR TO BE REGISTERED IN VIRGINIA, SINCE I MOVED BACK TO VIRGINIA. THE CAR DID NOT PASS THE VA SAFETY INSPECTION BECAUSE THE DRIVER'S SIDE REAR BRAKE LIGHT WAS ON ALL THE TIME. (I FOUND THERE WERE NUMEROUS POSTS ON THE INTERNET DESCRIBING THIS PROBLEM -- BRAKE LIGHTS STAYING ON). THE ENTIRE LIGHT ASSEMBLY CAN ONLY BE BOUGHT FROM THE DEALERSHIP. I HAVE TO PAY FOR IT SINCE I WAS TOLD BY THE DEALERSHIP THE ASSEMBLY WAS NO LONGER COVERED BY THE WARRANTY. THE ASSEMBLY REPLACEMENT WAS $365.54 (AFTER TAX). I LIKE TO LODGE A COMPLAINT AGAINST THE FORD COMPANY ABOUT A RECALL ON THIS INFERIOR LIGHT ASSEMBLIES, AND MONETARY SUPPORT FROM FORD ON THIS ISSUE. I FEEL FORD SHOULD CORRECT THE PROBLEM AND RECALL THE ASSEMBLIES.

HEADLIGHTS GO OFF WITHOUT WARNING AT VARIOUS TIMES INCLUDING AFTER DARK AND AT VARIOUS SPEEDS. THEY COME ON AGAIN WITHOUT WARNING AND WITHOUT CONTROL FROM THE OPERATOR. NO MANIPULATION OF THE LIGHT CONTROLS APPEARS TO HELP OR IMPACT THIS RANDOM ACTION.

ELECTRONIC POWER STEERING SYSTEM DISPLAYS MESSAGE ON DASH DISPLAY, AS WELL AS SERVICE ADVANCETRAC. THE FIRST TIME THE INCIDENT HAPPENED I WAS ABLE TO TURN THE CAR OFF AND THE POWER STEERING RESUMED WHEN I RE-STARTED THE CAR. THIS WENT ON AND OFF INTERMITTENTLY FOR A COUPLE OF MONTHS. NOW I HAVE NO POWER STEERING AT ALL AND IT IS EXTREMELY DIFFICULT (NEAR IMPOSSIBLE) TO DRIVE SAFELY. FORD HAS IDENTIFIED THIS ISSUE IN OVER 400K VEHICLES THAT THEY JUST RELEASED LAST WEEK. I AM IN THE MILITARY AND I LIVE IN ITALY AND HAVE NO IDEA HOW TO FIX THIS. THERE IS AN OBVIOUS CHRONIC PROBLEM WITH THIS AND IT NEEDS TO BE CORRECTED. PLEASE ADD MY VEHICLE TO THE RECALL LIST. HTTP://ABCNEWS.GO.COM/BUSINESS/WIRESTORY/FORD-RECALLS-423K-VEHICLES-POWER-STEERING-PROBLEM-31332026 HERE IS THE LINK TO THE NEWS ARTICLE IDENTIFYING THE PROBLEM.