MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MERCURY MOUNTAINEER- CORINTH, MS
MY SPARK PLUG ON #2 CYLINDER JUST SHOT OUT OF MY TRUCK'S ENGINE... ARGH!!!! DESTROYED MY COIL PACK AND COULD HAVE BUSTED THE FUEL LINE. AND NOW I CANT PUT IN THE SPARK PLUG. WTF........??????? *TR
Source: NHTSA WEB SITE -
2006 MERCURY GRAND MARQUIS- LEESBURG, FL
TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED. THE REAR BRAKES LOCKED WHEN THE FAILURE OCCURRED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MERCURY MARINER- PLYMOUTH, MN
I WAS DRIVING AT A SPEED OF 40 MILES AN HOUR, STOPPED AT STOP LIGHT, AS I PROCEEDED ON THE GREEN LIGHT, THE CAR ACCELERATED AND THEN JOLTED. SUDDENLY, THE WRENCH ICON APPEARED ON THE DASHBOARD. FROM THAT POINT THE CAR SEEMED TO IDLE, THEN ACCELERATE WITH FORCE. *TR
Source: NHTSA WEB SITE -
2001 MERCURY COUGAR- REEDSVILLE , WV
CAR STARTED HESITATING AND LOST POWER THEN STALLED OUT CAUSING TRAFFIC TO GET BACKED UP. *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- PETERSBURG, VA
TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WITHOUT WARNING, THE LOW BEAM HEADLIGHTS FAILED TO WORK WHILE OPERATING THE VEHICLE. THE CONTACT HAD TO USE THE HIGH BEAMS AND THE DAYTIME RUNNING LAMPS EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 MERCURY MARINER- TEMPERANCE, MI
TRANSMISSION FLUID LEAKING FROM LEFT HAND HALFSHAFT SEAL ON MY AUTOMATIC TRANSMISSION. TOOK INTO SHOP TO HAVE IT DIAGNOSED, FOUND OUT SOMETHING IS WRONG WITH THE BEARINGS DO TO LOW FLUID. THEN I FIND OUT THERE IS A SERVICE KIT AVAILABLE FOR THIS SEAL ISSUE, HOWEVER WE HAVE NOT RECEIVED ANY NOTICE OF SUCH SERVICE KIT BEING AVAILABLE. I'D LIKE TO KNOW WHO IS GOING TO COVER THE $2500 ITS GOING TO COST TO HAVE MY TRANSMISSION FIXED AS OPPOSED TO A FEW HUNDRED DOLLARS IT SHOULD HAVE COST ME HAD I BEEN AWARE OF THIS SERVICE KIT. *TR
Source: NHTSA WEB SITE -
2004 MERCURY GRAND MARQUIS- BOYNTON BEACH, FL
HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING AT NIGHT. SWITCHING BETWEEN SETTINGS DOES NOT BRIGHT THEM BACK ON. THE ONLY WAY TO HAVE ANY HEADLIGHTS ON AT ALL IS TO PULL AND HOLD THE BAR THAT TURNS ON THE BRIGHTS. *TR
Source: NHTSA WEB SITE -
2008 MERCURY MARINER- MARANA, AZ
TL*THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 160,000. UPDATED 7/21/15*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY GRAND MARQUIS- WEST DEPTFORD, NJ
I RECENTLY(2 MONTHS) RETURNED MY 2003 GRAND MARQUIS DUE TO THE HEADLIGHTS GOING OUT INTERMITTENTLY. MY MECHANIC EXPLAINED THAT THERE WAS A RECALL FOR THE FAILURES OF THE LCM. THE DEALERSHIP REPLACED THE DEVICE IN JANUARY. LAST NIGHT WHILE I WAS DRIVING IN THE DARK, THE LIGHTS WENT OUT AGAIN. THIS WILL AGAIN NEED TO BE REPLACED. ARE THEY USING FAULTY PARTS FOR THE RECALL? THIS IS VERY DANGEROUS AND I AM LUCKY TO BE ALIVE TO EVEN TYPE THIS TODAY. *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- AMES, IA
THE HEADLIGHTS WOULD TURN ON INTERMITTENTLY AND THEN BEGAN TO FAIL COMPLETELY. WITH THE DASH SWITCH IN THE PROPER PLACE, THE HEADLIGHTS WOULD NOT COME ON. THE HIGH BEAMS WOULD CONTINUE TO WORK, BUT THE LOW BEAMS WOULD NOT. A FORD DEALERSHIP DECLARED THAT IT WAS A BAD LIGHTING CONTROL MODULE. *TR
Source: NHTSA WEB SITE