MERCURY Complaints

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE EXTERIOR LIGHTS FAILED TO ILLUMINATE. AS A RESULT, THE HIGH BEAMS HAD TO BE USED WHILE DRIVING. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

SOMETHING DRASTICALLY WRONG WITH THE RADIATOR SYSTEM, ANTIFREEZE IS ALWAYS BROWN, HAVE IT CHANGED AND IN 1 DAY IT TURNS BROWN. THE WINDOWS HAVE BEEN BROKEN IN THIS CAR SINCE 2005, THE TWO FRONT WINDOWS DO NOT GO UP AND DOWN, I DON'T FEEL SAFE WITHOUT THE WINDOWS WORKING. THERE IS SOMETHING WRONG WITH THE SUSPENSION AND I CONSTANTLY HAVE TO PUT AIR INTO MY TIRES AND TIRES WEAR OUT QUICKLY BECAUSE SUSPENSION IS MESSED UP. WINDSHIELD WASHER HAS NOT WORKED SINCE 2003. IF IT WAS BUILT WITH PRIDE LIKE THE COMPANY SAYS IT IS, IT WOULD BE A NICE CAR. FALLS APART TOO EASILY. I NEED HELP. *TR

FLOORBOARDS RUSTED THROUGH, I WAS GETTING SPLASHED WHILE DRIVING THROUGH AN UNAVOIDABLE PUDDLE IN THE ROAD. LOOKS TO BE FOUR SEPARATE SPOTS, ALL FOUR SEATING AREAS AFFECTED. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE ATTEMPTING TO TURN THE STEERING WHEEL LEFT OR RIGHT, IT WAS EXTREMELY TIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V704000 (STEERING) AND 13V385000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,157. UPDATED 7/9/2015

TL* THE CONTACT OWNS A 2006 MERCURY MONTEGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE SUDDENLY MALFUNCTIONED AND SHUT OFF. DURING THE INCIDENT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE FAILURE MESSAGE WAS DISPLAYED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,600.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR SERVICE AND IT WAS DETERMINED THAT THE UPPER INTERMEDIATE DRIVE SHAFT WAS STARTING TO SEPARATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.

THE CAR STALLED ON ME TWICE TODAY. THE FIRST TIME IT HAPPENED, I WAS TRAVELING ON GIBSON AT 45 MPH AND MADE A LEFT TURN SUDDENLY CAR STALLED WHILE IN GEAR. I WAS ABLE TO COAST TO THE SHOULDER, HOWEVER I COULD NOT RESTART THE CAR. I CHECKED THE MANUAL AND CAME ACROSS THE FUEL SAFETY CUT OFF SWITCH LOCATED ON THE FRONT PASSENGER SIDE PANEL. I PUSHED THE RESET BUTTON AND WAS ABLE START THE CAR. SECOND TIME, I WAS APPROACHING A TRAFFIC LIGHT THE CAR STALLED ON ME AGAIN. I PUSHED THE RESET BUTTON AGAIN, AND STARTED THE CAR. AT THIS POINT I AM NOT SURE WHAT IS HAPPENING TO MY CAR, AND I DON'T WANT TO BE ON THE FREEWAY AT HIGH SPEEDS WHEN IT SUDDENLY HAPPENS AGAIN. IT APPEARS TO ME THAT THE FUEL FLOW IS BEING SUDDENLY CUT OFF TO THE ENGINE. *TR

WHILE DRIVING DOWN THE ROAD THE HEADLIGHTS JUST GO OUT AND DON'T COME BACK ON. *TR

WHILE TRAVELING HOME FROM CHURCH, MY CAR SUDDENLY SHUT DOWN WITH NO WARNING. I WAS IN TRAFFIC AND ABLE TO PULL OFF WITH NO POWER AT ALL. WHEN I STOPPED AND PUT IT IN PARK, THE CAR WOULD NOT ALLOW YOU TO TAKE IT OUT. IT WOULD NOT CRANK EVEN AFTER REPLACING THE BATTERY. I FOUND OUT THE NEXT DAY THAT I HAD A BLOWN PASSENGER SIDE TAIL LIGHT. THIS CAUSED MY CAR TO CUT OFF AND FORD STATED THAT THIS IS WHAT HAPPENS. THIS IS A VERY DANGEROUS WIRING ISSUE. APPARENTLY, THE TAIL LIGHTS ARE CONNECTED TO THE MAIN SYSTEM AND IF ONE GOES OUT IT SHUTS THE CAR OFF AND ACTIVATES THE THEFT PROTECTION SYSTEM. THIS NEEDS TO BE LOOKED AT. IF I WOULD HAVE BEEN ON THE EXPRESS WAY, THE ISSUE COULD HAVE BECOME SERIOUS. IT WAS STILL A SERIOUS ISSUE. THANK YOU. *TR

I WAS DRIVING DOWN THE FREEWAY IN A FULLY LOADED CAR AND TRAFFIC WAS BUILDING UP YESTERDAY. I SAW BRAKE LIGHTS AHEAD AND DECIDED TO SLOW PROACTIVELY. I PRESSED ON THE BRAKES AND THERE WAS NO SLOWING AND I HAD TO PUSH THE BRAKES AS HARD AS I COULD WITH THE PEDAL FULLY DEPRESSED TO THE FLOOR. THE CAR DID SLOW BUT I ALMOST REAR ENDED THE CAR IN FRONT. THE YELLOW ABS AND THE RED BRAKE WARNING LAMP LIT AND THE ALARM SOUNDED. I WAS SCARED TO DEATH IN HEAVY TRAFFIC AND PULLED OFF THE NEXT EXIT. I TURNED OFF THE CAR AND PUMPED THE BRAKES AND WAITED 5 MINUTES. I TURNED THE CAR ON AGAIN AND EVERYTHING WORKED BUT I WAS VERY NERVOUS ALL THE WAY HOME. I THEN GOOGLED THE ARTICLE BELOW AND AM VERY UPSET THE FORD DEALER OR FORD ITSELF NEVER ALERTED ME OF THIS KNOWN POTENTIAL MALFUNCTION....AND WHY HAS THERE BEEN NO FORMAL RECALL!?? *TR