MERCURY Complaints

THE VEHICLE WAS IN A HEAD ON COLLISION WITH ANOTHER VEHICLE, BOTH TRAVELING 30MPH. THE VEHICLE WAS TOTALED. THE DRIVER WAS WEARING THEIR SEAT BELT, AND THEIR NOSE WAS BROKEN DUE TO COLLISION WITH THE STEERING WHEEL. THE AIRBAG NEVER DEPLOYED. *TR

SEAT MOVED BACK FOR "EASY EXIT" ALL VEHICLE COMPONENTS SHUT OFF AND VEHICLE BRAKES LOCKED UP IN THE ROAD THEN CUT BACK ON BY ITSELF AND TRANSMISSION JERKED INTO GEAR LIKE SOMEONE REAR ENDED US! VERY SCARY AND UNSAFE WITH MY 10 MONTH OLD IN THE VEHICLE! *TR

ON FRIDAY, FEBRUARY 27TH, 2015 AT APPROXIMATELY 9:30AM, I WAS INVOLVED IN A CAR ACCIDENT ON A MAJOR INTERSTATE. THE INCIDENT INVOLVED TWO VEHICLES, MINE AND ANOTHER 4 DOOR CAR. I ENDED UP HITTING THE PERSON IN FRONT OF ME GOING APPROXIMATELY 74 MPH, NO ONE WAS SERIOUSLY INJURED, HOWEVER NO AIRBAGS DEPLOYED. UPON FURTHER INVESTIGATION, TWO LOCAL MECHANICS WHO ARE EVALUATING THE CAR HAVE STATED THAT THEY CANNOT UNDERSTAND WHY THE AIRBAGS DID NOT DEPLOY, FOR THE SENSORS WERE ACTIVATED, AND THE AIRBAGS SHOULD HAVE CAME OUT. *TR

I PURCHASED THE GRACO COMFORT SPORT CONVERTIBLE CAR SEAT FOR MY 8 MONTH OLD. APPEARS TO BE A GREAT SEAT UNTIL YOU TRY TO INSTALL IT TO A VEHICLE. I HAVE TRIED PUTTING INTO TWO DIFFERENT CARS, I HAVE TRIED USING THE LATCH SYSTEM AND THEN TRIED THE REGULAR SEAT BELT, NO MATTER WHAT I DO THE SEAT FLOPS AROUND THE BACKSEAT LIKE A DEAD FISH. THE PART WHERE THE TETHER STRAP GOES THROUGH IS AS TIGHT AS IT CAN GET AND THE TOP OF THE CAR SEAT STILL MOVES 5-10 INCHES SIDE TO SIDE. SEVERAL PEOPLE HAVE TRIED TO INSTALL THIS SEAT AND NONE HAVE BEEN SUCCESSFUL. THIS SEAT NEEDS TO BE RECALLED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=MERCURY, MODEL=SABLE). *TR

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE SEAT BELT BECAME TOO TIGHT TO BREATHE AND WOULD NOT LOOSEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

THE DRIVER SIDE OUTER TAIL LIGHT IS PARTIALLY OUT. THE OUTER 2 SEGMENTS STILL LIGHT UP, BUT THE INNER 5 ARE OUT. IF YOU TAP THE LIGHT IT FLICKS ON FOR A SECOND ON THEN GOES OUT AGAIN. THE LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE IS PRESSED EITHER. *JS

THE DRIVER'S SIDE BREAK LIGHT IS HYDERACTIVE WHEN MY HEADLIGHTS ARE ON. WHEN THE HEADLIGHTS ARE OFF THE BREAK LIGHT WORKS FINE. THIS SEEMS TO BE A POPULAR ISSUE WITH MANY MERCURY MILIANS. THE PART WAS 377.00 TO REPLACE IT AND I HAVE NO HAD THE CAR A FULL YEAR. ALSO MY DRIVER'S SIDE ACTUATOR IN MY HEADLIGHT WENT AS WELL. MY FIRST CAR PURCHASED EVER AND IT WAS FORD AND I HAVE HAD NOTHING BUT ISSUE WITH THE CAR. DISAPPOINTING. *JS

I HAVE HAD TROUBLE WITH MY POWER STEERING ON MY 2008 MERCURY GRAND MARQUIS. WHEN ITS COLD OUTSIDE OR WHEN I NEED TO MAKE A REALLY QUICK TURN OF THE WHEEL IT TURNS VERY HARD AND HAS CAUSED ME TO ALMOST HAVE AND ACCIDENT. THE CAR HAS SPEED SENSITIVE POWER STEERING ON IT . I HAVE OWNED SEVERAL FORD CARS AND TRUCKS BUT THIS IS THE FIRST STEERING PROBLEM I HAVE HAD. I REALLY WISH I HAD NEVER BOUGHT A CAR WITH THIS TYPE OF POWER STEERING SYSTEM ON IT. I THINK THAT THIS A PROBLEM ON FORD CARS WITH THIS TYPE OF STEERING SYSTEM ON THEM I HAVE TALKED WITH SEVERAL OTHER FORD CAR OWNERS WITH THE SAME PROBLEM AND NONE OF THEM HAVE BEEN GIVEN A REAL ANSWER AS TO WHAT CAN BE DONE. *JS

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A FUEL ODOR PRESENT INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

WE BOUGHT OUR 2008 MARINER IN JANUARY 2013 AND HAVE NEVER HAD ANY PROBLEMS WITH IT UNTIL NOW. WE RECEIVED A RECALL NOTICE ABOUT THE STEERING AND HAD IT FIXED. WE STILL NEVER HAVE HAD ANY PROBLEMS. LAST WEEK, ABOUT FEBRUARY 18TH, 2015, I NOTICED THAT WHILE IN PARK WITH VEHICLE RUNNING, THE STEERING WHEEL STARTED TO VIBRATE/PULSATE WITHOUT ME EVEN TOUCHING IT. SINCE THEN, IT HAS ONLY GOTTEN WORSE, AND I CAN SOMEWHAT FEEL THIS PULSATION EVEN WHILE DRIVING. IT IS NOT ONLY PULSATING NOW, BUT ALSO MAKING A CLICKING OR CLUNKING NOISE WHEN IT PULSES/VIBRATES. I HAVE RESEARCHED THIS PROBLEM AND HAVE RUN ACROSS NUMEROUS COMPLAINTS OF THIS SAME PROBLEM, AND PEOPLE LOSING POWER STEERING BECAUSE OF THIS, AND WHEN THEY HAVE CALLED FORD WAS TOLD THAT IT WAS NOT THEIR PROBLEM. I AM REALLY SCARED TO DRIVE IT NOW, BUT DON'T HAVE A CHOICE BECAUSE THIS IS THE ONLY VEHICLE WE OWN. *JS