MERCURY Complaints

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A FUEL ODOR EMITTING FROM THE VENTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

I WAS ISSUED A WARNING BY LOCAL POLICE THAT MY LEFT REAR TAILLIGHT WAS NOT WORKING. THIS IS AN LED ARRAY THAT HAS BEEN REPLACED ONCE BEFORE. ON INVESTIGATION, I OBSERVED THAT THE TAILLIGHT ONLY WORKS INTERMITTENTLY, AND WILL FLICKER ON AND OFF WHEN THE HEADLIGHTS ARE ON. FURTHER, THERE IS NO BRIGHTNESS DIFFERENCE BETWEEN BRAKING AND NON BRAKING INTENSITY. *TR

MY WIFE WENT TO SHUT THE BACK LIFT GATE AND WINDOW EXPLODED IN TO SMALL PIECES. *TR

2006 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR ISSUES. *SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AND THERE WAS A DINGING SOUND COMING FROM THE VEHICLE. *JB

NEVER HAD A PROBLEM TILL I RECEIVED A PAPER BACK IN NOV.2014 FOR A RECALL ON POWER STEERING SO I TOOK IT IN THEY SAID IT CHECKED OUT THEY UPDATED IT AND EVER SINCE THERE JUST WASN'T SOMETHING RIGHT ABOUT OUR STEERING. AT RED LIGHTS THE STEERING WHEEL WOULD VIBRATE AND JERK BACK AND FORTH WITHOUT ME TOUCHING IT AND THEN TODAY I HEARD 3 CHIMES AND SEEN NOTHING POP UP ON DASH THEN BAM THE WARNING LIGHT CAME ON AND SAID POWER STEERING ASSIST FAILURE AND I HAD TO USE EVERYTHING I HAD TO STEER IT HOME. *TR

TAIL LIGHTS STAY ILLUMINATED BRIGHT WHENEVER THE HEAD/PARKING LIGHTS ARE ON. HAVE BEEN TOLD THIS NUMEROUS TIMES EVEN BY TENN HIGHWAY PATROL. TOOK IT MTN VIEW FORD, MY REGULAR DEALER WHO REPLACED THE BRAKE LIGHT SWITCH UNDER PREMIUMCARE FOR THE $100 DEDUCTIBLE. THEN THEY TOLD ME THAT I NEEDED TO REPLACE BOTH OF MY TAIL LIGHTS WHICH IS $375 EACH PLUS LABOR DUE TO THE FACT THAT THEY WERE LED LIGHTS AND COULD NOT BE REPAIRED. THIS VERY DISHEARTENING SINCE I SEE THAT THIS IS EVIDENTLY A COMMON PROBLEM WITH THESE VEHICLES AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. I GUESS FORD KNEW THAT THERE WOULD BE A PROBLEM WITH THE LIGHTS AND EXCLUDED IT. I NEED THE NHTSA TO HAVE A RECALL ISSUED SO FORD WILL ADMIT THEIR PROBLEM AND MAKE IT RIGHT FOR THEIR CONSUMERS. THE APPROXIMATELY $1000 DOLLARS TO REPAIR THIS IS UNREASONABLE WHEN A SIMPLE BULB CHANGE COULD HAVE RESOLVED THE PROBLEM. YES, I DID HAVE A THROTTLE BODY PROBLEM WHICH WAS REPAIRED UNDER MY WARRANTY BEFORE THE RECALL AND WHEN THE RECALL WAS ISSUED MTN VIEW FORD SENT ME A CHECK FOR MY $100 DEDUCTIBLE. I WONDER WHAT WILL GO WRONG NEXT. THE ONLY INJURY OR FATALITY DUE TO THIS IS MAY WALLET. *TR

WHEN DRIVING ON SNOW OR ICE OR WHEN THE TEMPERATURE IS IN THE TEENS OR SINGLE DIGITS BRAKES WILL NOT WORK PROPERLY. BRAKE PEDAL WILL GO DOWN TO THE FLOOR THE FIRST TIME YOU STEP ON THEM BUT WILL WORK IF YOU PUMP THEM A COUPLE OF TIMES. TOOK THE CAR TO THE DEALER LAST WINTER WHEN IT FIRST HAPPENED AND THEY COULD NOT FIND ANYTHING WRONG BUT NOW WITH A SNOW STORM AND VERY LOW TEMPERATURES THE BRAKES ARE NOT WORKING PROPERLY AGAIN. *TR

**************************ENGINE WILL SHUTOFF WITHOUT WARNING********************** IT HAS HAPPENED WITH VARIOUS LEVELS OF GAS, VARIOUS WEATHER CONDITIONS, AND BOTH WHILE STOPPED AND MOVING. THE "CHECK FUEL FILLER INLET" LIGHT WILL COME ON. SOMETIMES, THE CHECK ENGINE LIGHT WILL REMAIN ON, BUT WILL CLEAR WITHIN THE NEXT STARTUP OR TWO. CAR HAS BEEN AT DEALERS AT LEAST 4 TIMES FOR ISSUE. ENGINE THROTTLE BODY AND CRANKSHAFT SENSORS HAVE BEEN REPLACED. IN THE BEGINNING, THE VEHICLE WOULD DO THIS ONCE OR TWICE, THEN RUN PERFECTLY FOR MONTHS AT A TIME. EACH TIME IT IS "FIXED" BY DEALER, WHO CLAIMS THEY CANNOT REPLICATE THE PROBLEM. LATELY IT WILL STALL 4-6 TIMES WITHIN A 30 MINUTE PERIOD. LAST MONTH, I WAS ABLE TO READ CODE 2107. TODAY, IT STALLED AGAIN 6 TIMES, NO CHECK ENGINE LIGHT REMAINS, NO CODE TO BE READ. WHEN CAR IS RUNNING NORMALLY, IT SOMETIMES HICCUPS AND SEEMS TO RUN ROUGH. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND HAD THE VEHICLE REPAIRED. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,723.

WHEN I STARTED ACCELERATING IT WOULD STUDDER WHEN RPMS WENT UP AND THEN BASICALLY WOULDN'T LET ME GO OVER 50. I TOOK IT INTO CAR REPAIR SHOP AND THEY SAID MY THROTTLE BODY NEEDED TO BE REPLACED. I LOOKED ONLINE AND SAW THIS WAS A RECENT RECALL. HAVE I MISSED OUT ON THIS OR WHAT? I NEED SOME ANSWERS PLEASE! *TR