MERCURY Complaints

WHILE DRIVING APPROXIMATELY 40 MPH, THE DASHBOARD SHOWED A MESSAGE THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED AND THE POWER STEERING SUDDENLY STOPPED WORKING MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. *TR

I WENT TO HAVE MY LIGHTS FIXED DUE TO A TRAFFIC VIOLATION FOR HIGH BEAMS.I TOOK IT TO BE REPAIRED AT MALL OF GEORGIA FORD. MY LOW BEAMS WOULD NOT TURN ON. THEY REPLACED THE WRONG PART WHEN THERE WAS A WARRANTY OUT FOR THE LIGHTING MODULE. THEY REFUSED TO FIX ISSUE AND MY LOW BEAMS CONTINUED NOT TO WORK. IN ORDER TO MAKE THE LIGHTS WORK YOU HAVE TO HOLD DOWN THE HIGH BEAM LEVER . *TR

STEERING HAS BECOME PROGRESSIVELY MORE DIFFICULT OVER THE PAST TWO MONTHS. INITIALLY THE TIGHT STEERING WOULD GO AWAY AFTER DRIVING, OR ONLY BE SLIGHTLY NOTICEABLE. HOWEVER AT THIS POINT, THE WHEEL CAN ONLY BE TURNED BY APPLYING SIGNIFICANT FORCE, AND THEN WHEN THE WHEEL DOES TURN, IT DOES SO IN A JERKY FASHION.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD EXCESSIVELY WHILE ATTEMPTING TO ACCELERATE. THE CONTACT ENGAGED HER BRAKES AND WHEN RELEASING THE BRAKE PEDAL THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS LEFT WITH THE DEALER FOR TWO MONTHS BUT THE RECALL REPAIRS WERE NOT MADE BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THE RECALL REPAIR WOULD NOT BE MADE UNLESS THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE CONSEQUENCE OF THE RECALL DESPITE THE CONTACT HAVING EXPERIENCED SEVERAL STALLING FAILURES AND THE VIN BEING INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

IN COLD WEATHER MY GAS PEDAL STICKS. EVEN AFTER I HAVE STARTED MY CAR AND LET RUN FOR 10-15 MINUTES. WHEN I GET IN, REVERSE TO FORWARD POSITION AND TRY TO ACCELERATE- THE GAS PEDAL STICKS. I HAVE TO SLAM ON IT FOR ABOUT 2 MINUTES BEFORE IT ACTUALLY WORKS. THIS HAS HAPPENED WHILE DRIVING AS WELL, NOT JUST THE INITIAL START. IT DEFINITELY HAPPENS MORE IN COLD WEATHER. WHAT CAN I DO? AFTER RESEARCH THIS SOUNDS LIKE IT'S A COMMON PROBLEM WITH 2008 MERCURY MARINERS. I BELIEVE IT'S DEFINITELY A SAFETY ISSUE. *TR

I WAS DRIVING ALONG AFTER SHOPPING AND I STARTED TO HEAR THIS DRAGGING OR BOTTOMING OUT SOUND SO I PULLED OVER TO SEE WHAT WAS HAPPENING AND TO MY SURPRISE THE FRONT FRAME ON THE PASSENGER SIDE THAT HOLDS UP THE ENGINE WAS BROKEN I THEN OPENED THE HOOD AND SAW THAT THE ENGINE WAS SITTING SIDEWAYS TOWARD THE PASSENGER SIDE. I LIMPED THE VAN HOME AND HAD MY MECHANIC LOOK AT IT AND HE SAID THAT IT WAS ON FIXABLE AND THEN I CALLED FIVE BODY SHOPS TO SEE IF THEY COULD FIX IT AND THEY SAID NO AND THAT MERCURY VILLAGERS WAS KNOWN TO DO THIS AND THAT THEY WERE RECALLED FOR THIS BEFORE. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

TL- THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING), THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. DJR UPDATED 02/24/15*LJ UPDATED 9/13/2017*CN

I WAS DRIVING MY VEHICLE AND THE DRIVER'S SEAT MOVED BACK, AND THE DOME LIGHT CAME ON. THIS REALLY SCARED ME! THANK GOD I WASN'T ON THE HIGHWAY TRAVELING AT A HIGHER RATE OF SPEED WITH OTHER VEHICLES WHEN THIS OCCURRED. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 3 MONTHS AGO (THE SEAT MOVES BACK, I MOVE THE SEAT UP & IT GOES BACK AGAIN, I MOVE IT UP AGAIN...UNTIL IT FINALLY STOPS). THIS CONTINUES TO HAPPEN PERIODICALLY EVERY SINCE. *TR