MERCURY Complaints

10/12/13 - TRAVELING ON HIGHWAY WITH THE CRUISE CONTROL SET AT 70MPH THE ENGINE JUST SHUT OFF. I COASTED TO THE SIDE OF THE ROAD, PUT IT IN PARK, WAITED A MINUTE OR TWO, THEN STARTED THE CAR. IT RAN WITHOUT INCIDENT FOR 20 MINUTES UNTIL I REACHED HOME. 10/15/13 TRAVELING ON HIGHWAY 60MPH THE ENGINE JUST SHUT OFF. I SHIFTED INTO NEUTRAL AND TRIED TO START IT, BUT IT WOULD NOT RESPOND. I COASTED ACROSS TWO LANES OF TRAFFIC TO THE SIDE OF THE ROAD, PUT IT IN PARK, WAITED A MINUTE OR TWO, THEN STARTED THE CAR. IT RAN WITHOUT INCIDENT FOR 20 MINUTES UNTIL I REACHED HOME. 10/17/13 FORD DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. NOTHING IN THE CODES. REPLACED THE RELAY SWITCH 10/18/13 TRAVELING ON MARKET STREET IN YOUNGSTOWN, OHIO AT A SPEED OF 30MPH THE ENGINE SHUT OFF. I COASTED IN TO THE CENTER TURN LANE, PUT IT IN PARK, WAITED A MINUTE AND STARTED THE CAR. THE VEHICLE IS RIDING MORE ROUGH AND SPUTTERS NOW AND THEN. DROVE FOR 10 MINUTES IN CITY TRAFFIC WITHOUT INCIDENT 10/18/13 WHILE DRIVING 45MPH IN RURAL AREA THE ENGINE SHUT OFF. I PULLED TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND STARTED THE ENGINE. THIS WAS THE FIRST TIME I NOTICE A YELLOW WRENCH LIGHT ON IN THE LOWER LEFT PORTION OF MY DASHBOARD. CAR RIDES ROUGH AND SPUTTERS A BIT. AFTER ALL THESE MULTIPLE INCIDENTS IN A SHORT PERIOD OF TIME I REFUSE TO DRIVE THE CAR. IT IS NOT SAFE TO DRIVE AND IS NOT DEPENDABLE. THE ENGINE SHUTS OFF WITHOUT WARNING AT ALL SPEEDS, BUT ON THE HIGHWAY WITHOUT WARNING IS UNACCEPTABLE. *TR

WHILE DRIVING ON THE TACONIC STATE PARKWAY, TRAVELING AT APPROX. 55 MPH, THE ENGINE FAILED TO RESPOND TO THE THROTTLE AND WHILE THE CAR WAS STILL IN GEAR, THE VEHICLE MERELY BEGAN COASTING. I SAFELY STEERED THE CAR TO THE SHOULDER OF THE ROAD, AND TURNED THE VEHICLE OFF. AFTER APPROXIMATELY 2 MINUTES, I WAS ABLE TO RE-START THE CAR (WITH SOME HESITATION). I THEN TURNED AROUND TO ATTEMPT TO DRIVE HOME. THE SAME SITUATION OCCURRED ONE MORE TIME WHILE TRAVELING HOME (APPROX. 30 MILES). I BROUGHT THE CAR TO METRIC MOTORS OF LAKE CARMEL, NY. THEIR COMPUTER DIAGNOSTICS IDENTIFIED THE PROBLEM AS THE THROTTLE ACTUATOR CONTROL. THEY SAID THAT THEY UNSTUCK THE PART (COST TO DIAGNOSE & MAKE REPAIRS $422+) AND I AGAIN BEGAN DRIVING THE CAR. UNFORTUNATELY, AFTER VISITING NYC ON SATURDAY, OCTOBER 19, 2013, THE SAME PROBLEM OCCURRED, AGAIN WHILE DRIVING HOME ON THE TACONIC STATE PARKWAY. I WAS ABLE TO START THE CAR; HOWEVER, THE PROBLEM RE-OCCURRED APPROXIMATELY 10 MORE TIMES OVER THE 40 MILE RETURN TRIP TO MY HOME. EACH TIME THE ENGINE FAILED TO RESPOND TO THE THROTTLE AND WHILE STILE IN GEAR, MERELY BEGAN COASTING. EACH TIME, I SAFELY STEERED THE CAR TO THE SHOULDER, AND EVENTUALLY RE-STARTED THE CAR AND MANAGED TO MAKE IT HOME. *TR

APPARENTLY THERE HAVE BEEN A LOT OF ISSUES WITH THE THERMOSTAT HOUSING LEAKING FLUID INTO THE ELECTRICAL SYSTEM CAUSING IT TO SHORT OUT. I WAS DRIVING, WENT TO TAKE OFF IN RUSH HOUR TRAFFIC AND THEY VEHICLE WOULDN'T GO BECAUSE THE LEAK AND RUINED A PART OF THE ELECTRICAL SYSTEM AND THE GEARS WOULD SHIFT. IT WAS ALMOST LIKE THE TRANSMISSION HAD GONE OUT. I HAVE READ SEVERAL ACCOUNTS WHERE THIS HAS HAPPENED TO TONS OF <09 MOUNTAINEERS AND EXPLORERS. TSB 09-22-15 CAME OUT ABOUT THIS ISSUE. I WAS DRIVING WITH MY INFANT DAUGHTER AND WE COULD HAVE BEEN INJURED VERY BADLY. SOMETHING NEEDS TO BE DONE ABOUT THIS. IT HAS BEEN IDENTIFIED AND APPARENLTY AFFECTS PEOPLE'S CARS AND THEIR ABILITY TO ACCELERATE. VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 1993 MERCURY COUGAR. THE CONTACT STATED THAT WHILE AT A STOP, THE HEADLIGHTS BEGAN TO FLICKER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 99V275000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 160,000.

ABOUT A MONTH AGO THIS FIRST HAPPENED AS I WENT TO ACCELERATE THE WRENCH LIGHT CAME ON AND COULD GET NO POWER NEAR ACCIDENT....TODAY TRAVELING 55 MPH THE WRENCH APPEARED AGAIN AND I COULD NO LONGER ACCELERATE IF A CAR WAS BEHIND ME I WOULD HAVE GOT NAILED. I PULLED OVER TURNED THE CAR OFF AND BACK ON AND IT WORKED UNTIL EACH TIME I WAS AT A STOP LIGHT THE RPM WOULD SPUTTER AND THE CAR WOULD STALL. READING NEARLY 200 SIMILAR COMPLAINTS SOMEONE IS BOUND TO GET SERIOUSLY INJURED IF IT HAS NOT HAPPENED YET. IF THIS WAS WINTER ... I SERIOUSLY CRASH ON THE ROAD I WAS TRAVELING. *TR

I WAS IN THE MIDDLE OF MAKING A LEFT TURN, WHEN MY ENGINE SUDDENLY STALLED. I LOST ALL ACCELERATION IN THE MIDDLE OF MY TURN, WHILE ONCOMING TRAFFIC WAS APPROACHING. MY CHECK ENGINE LIGHT CAME ON WITH CODE P2112. I HAD TO PULL OVER, SHUT THE CAR COMPLETELY OFF, AND IT WAS FINE FOR ONLY A FEW MORE MILES. THE PROBLEM IS ONGOING AND THE VEHICLE IS NOT SAFE TO DRIVE ON A HIGHWAY. INTERMITTENTLY, AT SPEEDS OF 30 MPH AND HIGHER, THE VEHICLE UNEXPECTEDLY STALLED AND SHOWED SIGNS OF THROTTLE BODY FAILURE. THE CONSUMER STATED ALL THE SYMPTOMS HE EXPERIENCED, WERE CONSISTENT WITH THE NHTSA ACTION NUMBER PE13003. ALSO, THE BRAKE LIGHTS DID NOT ACTIVATE, WHEN APPLIED. UPDATED 11/05/13

THE VEHICLE STARTED TO STALL WHEN THE ACCELERATOR PEDDLE WAS ENGAGED, AFTER TURNING VEHICLE OFF AND RESTARTING IT WOULD TRAVEL APPROXIMATELY 50 TO 100FT. BEFORE AGAIN STALLING. *TR

EXTERIOR HEADLIGHTS GO ON AND OFF INTERMITTENTLY. HAVE TO HOLD HIGH BEAM IN PLACE IN ORDER TO HAVE LIGHTS.WILL AUTOMATICALLY TURN OFF AND ON BY ITSELF. HAS BEEN DOING THIS FOR ABOUT A WK AND IS GETTING WORSE. *TR

I TURNED THE CORNER TODAY AND MY CAR SUDDENLY LOST POWER AND SPUTTERED AND WAS DIFFICULT TO STEER. I MANAGED TO ROLL TO THE CURB AND FRONT END STARTED SHAKING SO I IMMEDIATELY TURNED IT OFF. TURNED THE IGNITION AGAIN AND IT STRUGGLED TO START BUT DID AND THEN IMMEDIATELY REPEATED THE ABOVE SCENARIO. FIRE STATION WAS ON THE CORNER AND LUCKILY THREE FIREMEN SAW WHAT HAPPENED AND DRIVE DOWN TO HELP PUSH MY CAR INTO A CULDESAC. WAITED 90 MIN FOR A TOW TO THE DEALER AND NOW STUCK WITH PAYING FOR A RENTAL. I PAID FOR AN EXTENDED WARRANTY AND WILL BE VERY UPSET IF THIS ISN'T COVERED! VERY DANGEROUS AND I DON'T KNOW THAT I'LL FEEL SAFE DRIVING THIS CAR ANYMORE! A RECALL NEEDS TO BE ISSUED!!!!! *TR

THE THROTTLE/GAS PEDAL IN MY 2008 MERCURY MARINER KEPT STICKING AND EVENTUALLY BREAKING. I HAD THE CAR TOWED AND TAKEN TO A REPAIR SHOP WHERE THEY INSPECTED THE CABLE UNHOOKED FROM THE PEDAL WHEN THE TECHNICIAN HOOKED THE CABLE THROTTLE TO THE PEDAL IT WOULD NOT MOVE WHEN PRESSING DOWN ON THE PEDAL, THE THROTTLE PLATE STUCK. THE TECHNICIAN REMOVED AND REPLACE THE THROTTLE BODY ASSEMBLY. I RESEARCHED ONLINE AND FOUND THAT MY ISSUE IS THE SAME ISSUE THAT WAS A FORD ESCAPE RECALL BACK IN JULY 2012. IS THIS SOMETHING I CAN CONTACT FORD ABOUT TO SEE IF THIS SHOULD ALSO BE PART OF THEIR THROTTLE CABLE RECALL. *TR