MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MERCURY SABLE
    - HOUSTON , TX

    TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING 35 MPH, THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE CONTINUOUS VARIABLE TRANSMISSION. THE VEHICLE WAS REPAIRED AND THE TRANSMISSION WAS REBUILT. THE FAILURE AND CURRENT MILEAGE WAS 52,850.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY GRAND MARQUIS
    - BANKSTON, AL

    WAS DRIVING DOWN BUSY HIGHWAY LIGHTS JUST WENT OUT HAPPENED TO BE CHURCH DRIVE AHEAD AND PULLED IN OFF HIGHWAY, THE LIGHTS HAS WENT OUT ABOUT 5 MORE TIMES SINCE THEN. CHECKED ON INTERNET, AND FOUND A LOT MORE WITH SAME PROBLEM, SOMETHING HAS TO BE DONE ABOUT THIS BEFORE SOME ONE IS KILLED. *JB

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - CANNON FALLS, MN

    I WAS DRIVING MY MERCURY MILAN WHEN IT STARTING SURGING AND THEN LOST ALL POWER.SINCE THAT DATE IT HAS HAPPENED TO ME AT LEAST 50 MORE TIMES, SOME WORSE THEN OTHERS.THIS IS VERY DANGEROUS AS IT HAS HAPPENED AS I HAVE ENTERED INTERSECTIONS, PUTTING MY LIFE IN DANGER OF BEING HIT !! I HAVE TAKEN IT TO THE DEALER BUT THEY SAID IT IS NO LONGER UNDER WARRANTY SO IT WOULD COST OVER $600 WHICH I DO NOT HAVE.THIS IS MAKING ME SICK AS NOW I AM AFRAID TO DRIVE MY CAR EVEN THOUGH I HAVE TO IN ORDER TO GET BACK AND FORTH FROM WORK!! *TR

    Source: NHTSA WEB SITE
  • 2009 MERCURY MARINER
    - WARRIOR, AL

    DRIVING 30MPH CAR BEGINS TO SURGE AND SLOW DOWN HAD TO PULL OVER TO ROAD SHOULDER. FUEL GAUGE SHOWS EMPTY WHEN THERE IS A FULL TANK. CUT THE ENGINE OFF FOR FIVE MINUTES, START ENGINE TRIED TO DRIVE THE CAR IS STILL SURGING AND SLOWING DOWN, THEN STARTS TO RUN NORMALLY. THIS IS THE SECOND OCCURRENCE THE FIRST OCCURRED IN MARCH OF 2013. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY SABLE
    - QUANTICO, VA

    MY CAR IS ACCELERATING ON ITS OWN LIKE THE GAS PEDAL IS STUCK OR SOMETHING. THE RPM GOES ALL THE WAY UP TO 4,000. IT IS VERY SCARY BECAUSE YOU DON'T HAVE CONTROL OF THE CAR SPEEDING ON ITS OWN WHICH IS VERY HARD TO COME TO A COMPLETE STOP .WHEN I FINALLY MANAGE TO STOP THE CAR BY PUTTING THE CAR IN NEUTRAL AND HITTING MY BREAKS, I THEN PUT THE CAR IN PARK. THE CAR STILL CONTINUES TO ACCELERATES ON ITS OWN. I HAVE TO TAP THE GAS PEDAL TO MAKE IT CALM DOWN OR IT WILL KEEP ACCELERATING EVEN IF I TURN THE VEHICLE OFF AND START IT BACK UP AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - BEECHER, IL

    DRIVING TO WORK ONE MORNING MY CAR APPEARED TO STALL WITHOUT WARNING ON THE INCLINE OF A VIADUCT. IT SLOWED DRAMATICALLY WITHOUT ME BRAKING, SO THERE WERE NO BRAKE LIGHTS TO WARN OTHER DRIVERS. I WAS FORTUNATE THE DRIVER BEHIND ME WAS PAYING ATTENTION AND DID NOT RUN INTO ME. I MADE AN EMERGENCY MANEUVER TO GET OFF THE ROAD, AND CALLED AAA FOR A TOW. WHILE ON HOLD WITH AAA, I RESTARTED MY CAR. IT APPEARED TO BE WORKING NORMALLY, SO I WENT TO WORK WITHOUT INCIDENT. LATER IN THE DAY MY CAR SEEMED TO STALL AGAIN ON THE WAY TO LUNCH. THIS WAS IN A REMOTE AREA WITH NO OTHER TRAFFIC. AGAIN IT RESTARTED, AND WORKED FINE ON MY RETURN TO WORK. WHILE DRIVING HOME IT HAPPENED A THIRD TIME IN A CONSTRUCTION ZONE. I HAD TO PULL OVER NEAR HUGE ROLLERS THAT WERE LEVELING NEWLY LAID ASPHALT. LUCKILY IT STARTED AGAIN AND I MERGED BACK INTO CONSTRUCTION TRAFFIC AND DROVE HOME. I CALLED THE FORD DEALER I BOUGHT THE CAR FROM. THEY TOLD ME OVER THE PHONE IT SOUNDED LIKE ANOTHER BAD THROTTLE BODY. I GOT A RIDE TO WORK THE NEXT DAY, AND TOOK IT IN AS SOON AS I COULD GET AN APPOINTMENT. THE FORD DEALER REPLACED THE THROTTLE BODY, AND I HAVE HAD NO PROBLEMS SINCE. *TR

    Source: NHTSA WEB SITE
  • 2011 MERCURY MARINER
    - NEW CASTLE, PA

    SHE PULLED INTO A PATIENTS DRIVEWAY AND STOPPED SHE WENT TO PUT IT IN PARK AND THE CAR JUST TOOK OFF INTO THE HOUSE. SHE (THE DRIVER) HAD TO BE TAKEN TO THE ER. SHE HAD HER FOOT ON THE BRAKE STILL WHEN THE CAR TOOK OFF. I HAVE PICTURES OF HOW THE RIGHT FRONT TIRE WAS DRAGGED THROUGH THE DIRT WHILE BRAKE WAS APPLIED. IT DAMAGED THE HOME AND DID OVER 5000.00 DAMAGE TO THE CAR. SHE INSISTS IT ACCELERATED UNEXPECTEDLY. *JB

    Source: NHTSA WEB SITE
  • 2009 MERCURY MARINER
    - LONG BEACH, CA

    THE VEHICLE HAS STALLED WHILE IN MOTION 6 TIMES NOW, WHILE STOPPED 3 TIMES. STALLED ONCE WHILE DRIVING UPWARDS OF 40 MPH. I HAD TO STOP IN THE MIDDLE OF THE STREET, PUT EMERGENCY BLINKERS ON, AND RESTART THE CAR. VEHICLE SEEMS TO SPONTANEOUSLY FALTER IN ACCELERATION AND LOSES POWER. TURNING OFF IGNITION AND RESTARTING ENGINE FIXES THE PROBLEM BUT IT WILL THEN REOCCUR AT AN UNKNOWN TIME. SOME INCIDENCES HAVE BEEN IN THE SAME DAY, OTHERS HAVE BEEN UP TO A WEEK APART. *JB

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - CANDON , TN

    TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MERCURY MOUNTAINEER
    - FLORISSANT, CO

    I HIT A BUMP AND THE SEAT MOVED BACK AND THE DOME LIGHT TURNED ON. I AM 6 FOOT 1 AND EVEN FOR ME THE PEDALS ARE A REACH. IT HAS ALSO HAPPENED TO WIFE AND SHE IS MUCH SHORTER THAN ME AND CANNOT REACH THE PEDALS AT ALL. THIS IS VERY DANGEROUS.

    Source: NHTSA WEB SITE