MERCURY Complaints

COMING OFF A STOP SIGN, THE VEHICLE WOULD NOT SHIFT INTO SECOND, COULD FEEL IT FINALLY JUMP INTO 3. TOOK IT TO A TRANSMISSION SHOP AND WAS TOLD THE TRANSMISSION HAD NO 2 AND 4TH GEARS. UPON LOOKING ONLINE, TRANSMISSIONS AND POWERTRAINS ARE KNOWN DEFECTS WITH THIS MODEL/YEAR. JUST HAD TO SPEND $2000.00 TO HAVE THIS REPAIRED AS FORD IGNORED PREVIOUS COMPLAINTS FROM CONSUMERS!! *TR

TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE STEERING WHEEL WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,050. THE CURRENT MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED APPROXIMATELY ONE MILE AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THROTTLE BODY MOTOR ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,925. THE APPROXIMATE CURRENT MILEAGE WAS 19,100. UPDATED 10/17/13*LJ UPDATED 10/25/2013 *JS

DRIVING AT HIGHWAY SPEEDS VEHICLE STALLS OUT WITHOUT WARNING. WHEN ATTEMPTING RESTART ENGINE LIGHT AND "ORANGE WRENCH" LIGHT TURN ON. VEHICLE DOES EVENTUALLY RESTART. *TR

WHEN LEAVING A RED-LIGHT THE THROTTLE (GAS PEDAL) DID NOT WORK. I HAD TO COAST TO OFF THE ROAD. TURN OFF THE CAR AND RE-START. AT THAT TIME THE GAS PEDAL WORKED. *TR

I WAS DRIVING ABOUT 55 MPH WHEN MY CARS SPEED STARTED REDUCING. A WRENCH LIGHT APPEARED AND MY CAR WOULD NOT MOVE. THE GAS PEDAL WOULD NOT ENGAGE SPEED AND THE RPM'S WERE AT A STAND STILL. THIS HAS HAPPENED 3 TIMES WITHIN 2 1/2 WEEKS. *TR

THIRD TIME HERE WE GO!!! THE TORQUE CONVERTER HAS BEEN REPLACED TWICE ON THIS MERCURY SABLE PIECE OF JUNK! PLEASE SEE NHTSA REPORT ID # 10333941 THIS WAS THE FIRST TIME THE TORQUE CONVERTER FAILED. I HAD IT REPAIRED AT A FORD / MERCURY DEALERSHIP. RECEIVED A 12/12 WARRANTY (12K MILES OR 12 MONTHS) IT FAILED AGAIN AT ELEVEN MONTHS AND 12100 MILES 100 MILES OVER THE WARRANTY SO THEY TOLD ME TOUGH LUCK BUDDY.. I HAD IT REPAIRED AGAIN SAME DEALERSHIP. I DID NOT EVEN BOTHER TO FILE A REPORT I FIGURED ITS A WASTE OF TIME ANY HOW. AND NOW HERE WE GO AGAIN 3RD TIME. THAT FORD CAN MANUFACTURE AND SELL JUNK AND GET AWAY WITH IT IS CRIMINAL. I GUESS BUYER BEWARE DON'T BY FORD AND ESPECIALLY DO NOT BUY FORD FRONT WHEEL DRIVE. WHEN IT COMES TO FORD... I WOULD NEVER ASCRIBE TO MALICE THAT WHICH IS ADEQUATELY EXPLAINED BY INCOMPETENCE WHEN IT COMES TO CLASS ACTION LAWSUITS ... DOES IT MATTER WHAT THE JUDGE DRIVES ? HAVE YOU BEEN DRIVEN BY FORD LATELY. *TR

CAR LOST POWER . PULLED OVER TO SIDE OF EXPRESS WAY. TURNED OFF ENGINE, WAITED A COUPLE OF MINUTES. THEN RESTARTED ENGINE. CAR RAN OK. *TR

I WAS DRIVING HOME ON A DARK COUNTRY ROAD WITH MY GRANDDAUGHTER IN THE BACK WHO IS 3 1/2. HAD THE HIGH BEAMS ON. LOST HEADLIGHTS, DASH LIGHTS, TAIL AND BRAKE LIGHTS. IF IT WASN'T FOR KNOWING THE ROAD AND NO OTHER VEHICLE WAS AROUND WOULD HAVE CAUSED A BAD WRECK. THERE ARE A LOT OF LAKES AND HILLS AROUND WHERE I DRIVE. HIT THE BREAKS AN CAME TO A STOP FLIPPED THE HEADLIGHT SWITCH A COUPLE OF TIMES AND CHANGED TO DIM LIGHTS AND EVERYTHING CAME BACK ON. THIS HAS HAPPENED BEFORE AND IT IS ONLY WHEN THE HIGH BEAMS ARE ON. IF THIS WOULD OF HAPPENED ON A HIGHWAY OR WITH OTHER VEHICLES AROUND HATE TO THINK OF WHAT WOULD HAPPEN. FORD SAYS THERE IS NO RECALL ON THIS PROBLEM. IT HAS HAPPENED A FEW TIMES BUT WITH THE PART BEING OVER 600.00 AND THEN PAYING SOMEONE TO PUT IT IN. I CAN'T AFFORD TO DO ANYTHING. *TR

CAR SUDDENLY STALLED IN INTERSECTION WITH CROSS LANE TRAFFIC AND ON MASS TRANSIT TROLLEY TRACK. MOVE TO OTHER SIDE OF INTERSECTION AND RESTARTED FINE, THEN STALLED AGAIN ON HIGHWAY MULTIPLE TIMES. PULLED VEHICLE OVER EACH TIME AND IT RESTARTED, YET STALLED AGAIN AFTER A SHORT AMOUNT OF TIME. CHECK ENGINE LIGHT WAS ON STEADY (NON-BLINKING). HAD VEHICLE TOWED TO FORD DEALERSHIP WOULD INDICATED THE THROTTLE BODY WAS BAD AND MUST BE REPLACED. *TR