MERCURY Complaints

WHILE LEAVING WORK, VEHICLE RPM'S DROPPED AND CAR SURGED AND NEARLY STALLED OUT, PUSHING ACCELERATOR MADE NO INCREASE IN POWER THEN "WRENCH" LIGHT ILLUMINATED ON DASH CLUSTER, PULLED OFF TO SIDE OF ROAD WITH BRAKES APPLIED, AND PUT CAR IN NEUTRAL, RPM'S LOW AND FLUCTUATING. SHUT ENGINE OFF. STARTED ENGINE, NO SIGN OF "WRENCH" LIGHT, CAR MADE TRIP HOME, BUT RPM'S FLUCTUATED AT STOPS, ENGINE SURGING. PERFORMED INTERNET SEARCH, FOUND NHTSA ACTION NUMBER : PE13003 WHICH CONTAINS VERY SIMILAR ISSUES FOR OTHER OWNERS OF 2010 MERCURY MILAN. VERY SCARY AND VERY LUCKY NOT TO HAVE ISSUE ON FREEWAY, OR IN TRAFFIC. THANK YOU FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING 2 WEEKS AGO, GOING 45 MPH AND THE ACCELERATOR STOPPED WORKING. ENGINE WAS RUNNING AND I COULD STILL SAFELY PULL IT OVER TO THE SIDE OF THE ROAD. I TURNED THE VEHICLE OFF AND THEN BACK ON AND IT WORKED AGAIN. SINCE THERE WERE MANY AREAS OF NON-SAFE ROADS TO PULL OVER, I DECIDED TO HAVE IT TOWED HOME. IT HAS DRIVEN FINE EVER SINCE, UNTIL TODAY, GOING 55MPH, ON THE INTERSTATE, ACCELERATOR STOPS WORKING. I SAFELY PULLED OVER, TURNED OFF AND RESTARTED ENGINE. I SAFELY DROVE TO MY NEAREST FORD DEALERSHIP WHERE THEY SAY IT IS THE THROTTLE SENSOR. WHY IS THIS NOT ELIGIBLE FOR RECALL YET AS I READ THESE MANY, MANY PAGES OF POSTS ON THE SAME THING? I HAVE TO WAIT UNTIL NOVEMBER FOR THE PART AS IT IS ON BACKORDER. NO SAFE CAR TO DRIVE UNTIL THEN. *TR

WHILE TRAVELING ON AN INTERSTATE HIGHWAY, CAR LOST POWER, SPEED DECLINED TO 25 MPH AND WENT INTO HYBRID MODE. "PULL OVER SAFELY" LIGHT WENT ON. WE PULLED OVER AND TURNED OFF ENGINE. AFTER A FEW MINUTES IT RESTARTED AND WE WERE ABLE TO DRIVE THE CAR AT NORMAL SPEED. THE OUTSIDE TEMPERATURE WAS HIGH--IN THE 90S--AND THE AIR CONDITIONING WAS ON HIGH WHEN THE POWER FAILED. WE HAD A SIMILAR INCIDENT ABOUT A MONTH EARLIER WHILE TRYING TO PARK THE CAR ON A HOT DAY WITH AIR CONDITIONING ON..SPEED WAS MINIMAL BECAUSE WE WERE PARKING BUT CAR LOST POWER AND PULL OVER SAFELY LIGHT WENT ON. AFTER SECOND INCIDENT WE TOOK CAR TO A FORD DEALER WHO SAID THE HYBRID SYSTEM COOLING PUMP HAD FAILED AND NEEDED TO BE REPLACED. COST TO REPLACE THE PUMP WAS $470. *TR

TRAVELING ON 2 LANE ROAD AT 55 MPH. ENGINE SET AT CRUISE CONTROL SPEED WHEN POWER WAS LOST. VEHICLE FELT LIKE IT WAS COASTING, THE ACCELERATOR WOULD NOT WORK. I WAS ABLE TO COAST TO A STOP ON A SIDE STREET, THEN HAD MY VEHICLE TOWED TO THE DEALER FOR REPAIRS. I CHECKED WEB SITES LAST NIGHT AND FOUND THIS TO BE A RECURRING PROBLEM WITH FORD ESCAPES AND MARINERS. COST OF REPAIR WAS $382.37 AND NOT COVERED FOR ANY REIMBURSEMENT BY FORD/LINCOLN. CUTTING OFF LIKE THIS IS EXTREMELY DANGEROUS AND PLACES OCCUPANTS AT RISK FOR SERIOUS INJURY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE SUDDENLY STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO RESTART IT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE THROTTLE WAS DEFECTIVE. THE DEALER REPLACED THE THROTTLE. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TURNING THE STEERING WHEEL, HE HEARD A GRINDING NOISE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V385000 (STEERING). THE FAILURE MILEAGE WAS 40,000.

I WAS ON MY WAY TO WORK AND GOT ON THE FREEWAY AND AS I ACCELERATED TO THE FLOW OF TRAFFIC, THE CAR STARTED SPLUTTING AND I WAS IN THE MIDDLE LANE WITH A TRUCK CLOSE BEHIND ME AND CARS ON EACH SIDE. THE SPEED STARTED TO DECREASE AS I PUSHED ON THE GAS PETAL WITH NOTHING HAPPENING. IT WAS AS THOUGH IT RAN OUT OF GAS AND THE CONSOLE LIGHTS CAME ON. I PANIC AND TRIED TO WORK MY WAY TO THE SIDE OF THE ROAD. I WAS ABLE TO GET OVER AFTER THE TRUCK BARELY MISSED PITTING ME AND COASTED TIL THE CAR SLOWED DOWN AND TURNED THE CAR OFF AND TRIED TO START IT AGAIN, IT STARTED BECAUSE I KNEW THAT IT WASN'T OUT OF GAS, I HAD A FULL TANK. THERE WAS NO CHECK ENGINE LIGHT ON AT THAT TIME EITHER. I PRECEDED TO GET BACK ON THE FREEWAY AND GOT UP TO 50 MPH AND WENT TO THE NEAREST EXIT AND MY CAR REPEATED THE SAME THING, THIS TIME WITH A JERKING MOTION..THAT WHEN THE CHECK ENGINE LIGHT CAME ON. I MOVED THE CAR TO A SAFER AREA AND CALLED TO GET IT TOWED. IT WAS PLACE ON THE A MACHINE THAT READ P2111 AND P2112. THE AUTO SHOP INFORMED ME THAT IT WAS THE THROTTLE BODY. *TR

2009 MERCURY MARINER. I HAD JUST PULLED INTO THE STORE PARKING LOT THE CAR WAS IN PARK BUT RUNNING. WHEN ALL OF A SUDDEN IT CUT OFF LIGHTS ON DASH BOARD CAME ON...I WAS ABLE TO RESTART THE CAR ON THE WAY HOME EVERY STOP LIGHT I STOPPED AT THE CAR WOULD CUT OFF...TOOK TO AUTO REPAIR SHOP THEY DIAGNOSED IT BUT NOTHING CAME UP ON MACHINE. CAR RAN FINE FOR THE REST OF THE DAY. ON THE WAY TO WORK THAT MONDAY THE CAR STOP IN THE MIDDLE OF THE ROAD I WAS ABLE TO COAST OVER THE WRENCH ICON LITE CAME ON. CUT THE CAR OFF STARTED IT BACK UP AND DROVE TO WORK....NOW THE CAR IS DOING IT EVERY 5-10 MILES STOPPING WONT LET ME ACCELERATE AND THE WRENCH ICON IS COMING ON....THIS IS VERY DANGEROUS......THIS NEEDS TO BE RECALLED. IF EVERYONE IS HAVING THE SAME PROBLEM...... *TR

CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE I DIDN'T WARM THE CAR UP ENOUGH. I SAT FOR SEVERAL MINUTES AND PROCEEDED AHEAD TO MY DESTINATION BUT WAS PETRIFIED THAT I WAS GONNA STALL OUT CAUSE THAT'S HOW THE CAR WAS ACTING. AS SOON AS I ARRIVED I CALLED FORD AND TOLD THEM AND THEY WANTED ME TO WAIT A FEW DAYS FOR AN AVAILABLE APPT. WE TOOK THE CAR TO A LOCAL MECHANIC AND HE MADE US AWARE THAT THE PROBLEM WAS A TBS. THE PCM IS BAD AND COILS ARE MELTED. I WAS JUST WONDERING IF THERE WAS EVER A RECALL ISSUED FOR THIS PROBLEM SINCE I'VE READ SO MANY OF THE SAME COMPLAINTS. *TR

MY SON AND I WERE ON THE WAY HOME FROM FOOTBALL PRACTICE AROUND 8:30PM AND AS I WAS TURNING RIGHT FROM A STOP LIGHT THE VEHICLE STARTED SLOWING DOWN AND SHAKING. I PULLED RIGHT OVER TURNED THE CAR OFF AND ON. ONCE I GOT BACK ON THE ROAD IT DID IT A SECOND TIME AND SO I PROCEEDED TO PULL OVER AND TURN CAR OFF AND ON AGAIN. I WAS CLOSE TO HOME AND FINALLY MADE IT HOME. *TR