MERCURY Complaints

THE SPEED CONTROL DEACTIVATION SWITCH WAS REPLACED IN MY 2002 MERCURY MOUNTAINEER BY A LOCAL DEALER AFTER THE ORIGINAL RECALL WAS ISSUED [FORD RECALL CAMPAIGN NUMBER 09S09]. APPROXIMATELY 6 MONTHS AGO, THE LOW BRAKE FLUID LIGHT BEGAN TO ILLUMINATE. OVER TIME, THE CAUSE OF THE BRAKE FLUID LOSS BECAME OBVIOUS AS THE BRAKE FLUID BEGAN TO VISIBLY LEAK FROM THE NEW SPEED CONTROL DEACTIVATION SWITCH. PRESENTLY, THE LOW BRAKE FLUID LEVEL LIGHT ILLUMINATES EVERY THREE TO FOUR DAYS WITH MINIMAL DRIVING. THE BRAKE FLUID RESERVOIR REQUIRES APPROXIMATELY ONE QUARTER OF ITS CAPACITY UPON EVERY OCCURRENCE. IT APPEARS THAT THE REPLACEMENT SPEED CONTROL DEACTIVATION SWITCH MAY BE FAULTY AS WELL. HOPEFULLY, THIS IS A RARE OCCURRENCE, BUT IN CASE IT BECOMES MORE WIDE SPREAD, I WANTED TO BRING THE ISSUE TO SOMEONE'S ATTENTION. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 10/29/13*CN THE CONSUMER STATED THE VEHICLE WOULD UNEXPECTEDLY STALL AND SHOWED SIGNS OF THROTTLE BODY FAILURE. ALL THE SYMPTOMS HE EXPERIENCED WERE CONSISTENT WITH NHTSA NUMBER PE13003. UPDATED 11/12/13

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 49,573.

I WAS DRIVING ALONG THE HIGHWAY AND THE GAS PEDAL JUST WENT TO THE FLOOR. THE ENGINE WAS STILL RUNNING BUT I COULD INCREASE THE POWER. I HAD TO COAST ACROSS THREE LANES OF HIGH SPEED TRAFFIC IN ORDER TO GET MY VEHICLE SAFETY TO THE SIDE OF THE ROAD. THIS THE SECOND TIME THE ACCELERATOR CABLE IN THIS VEHICLE HAS SNAPPED WITHOUT WARNING. MY DEALER REPLACED THE FIRST CABLE LAST YEAR AND JUST OVER ONE YEAR LATER THE SAME CABLE HAS SNAPPED. I WAS FORTUNATE NOT TO PANIC AND WAS ABLE TO BRING MY VEHICLE TO THE SIDE OF THE ROAD. THIS CABLE SNAPPED TWICE WHILE I WAS TRAVELING ON THE HIGHWAY. I HAD NO CONTROL OVER MY VEHICLE AND COULD HAVE KILLED OR INVOLVED IN AN ACCIDENT. MY DEALER IS REPLACING THE CABLE UNDER MY EXTENDED WARRANTY BUT ARE CHARGING ME TO REPLACE THEIR DEFECTIVE THROTTLE BOX. FORD/MERCURY NEEDS TO RECALL ALL MARINERS AND FORD ESCAPES ASAP. *TR

I WAS DRIVING ON THE NORTHWAY PREPARING TO GET IN THE RIGHT LANE TO EXIT AND I LOST ALL SPEED, NO ACCELERATION WAS POSSIBLE BUT I STILL HAD RADIO/A/C, ETC. I WAS ABLE TO GET OVER AND STOP THE CAR AND WHEN I PUT IT IN PARK IT "SPUTTERED" UNTIL I SHUT THE ENGINE OFF ENTIRELY. I WAITED A FEW MOMENTS AND TURNED THE ENGINE BACK ON AND IT STARTED FINE AND THEN DROVE FINE THE REST OF MY DRIVE. WHEN I GOT BACK TO WORK I RESEARCHED THIS PROBLEM ONLINE AND WAS SURPRISED AT THE NUMBER OF COMPLAINTS FOR THE SAME ISSUE. EVERYONE HAD TAKEN THEIR CAR TO A DEALERSHIP OR MECHANIC AND COULD NOT FIGURE IT OUT. NO WARNING LIGHTS CAME ON IN THE DASH. FINALLY AFTER READING SO MANY OF THE SAME COMPLAINTS ONE CAR OWNER STATED THAT A DIAGNOSIS RESULTED IN CODE P2111 (FAULTY THROTTLE BODY). I'M CONCERNED ABOUT DRIVING THIS CAR AND HAVING IT HAPPEN AGAIN. I DRIVE ON A FAST 3 LANE HIGHWAY ABOUT 20 MILES EACH WAY TO WORK AND IT'S NOT ALWAYS VERY EASY TO GET OVER TO SAFETY. AFTER SEEING THIS HAS BEEN INVESTIGATED IN ANOTHER STATE I AM HOPEFUL IT RESULTS IN A RECALL SO THIS PROBLEM CAN BE PROPERLY ADDRESSED AND FIXED. PLEASE HELP! *TR

WHILE DRIVING, THE CAR WAS UNABLE TO ACCELERATE AND STALLED. THE WRENCH LIGHT ALSO CAME ON. ONCE PULLED OVER, I RESTARTED THE CAR AND WAS ABLE TO DRIVE IT BACK HOME WITHOUT FURTHER INCIDENT. *TR

9/8/2013 DRIVING 60MPH I FELT A SLIGHT JOLT AND NOTICE A YELLOW WRENCH LIGHT CAME ON DASHBOARD.THEN THE MERCURY MARINER DECELERATED AND STALLED TO WHERE I WAS ABLE TO MOVE TO SHOULDER OFF ROAD, AND TURN ENGINE OFF. AT THIS POINT NOT KNOWING WHAT TO DO I JUST TURNED CAR OFF FOR ABOUT 5 MINUTES AND THEN RE-START. THERE WAS NO WRENCH LIGHT, BUT I DID NOTICE A HESITATION FOR THE CAR TO CATCH. I DROVE HOME ABOUT 20 MILES AND THE CAR DROVE ROUGH AS IF IT WAS HAVING A HARD TIME SHIFTING AND NOTICE THE RPM DANCING BACK AND FORTH FROM 3-1 ON ROAD INCLINES. TOOK IT TO MECHANIC AND HAD A DIAGNOSTIC TEST READ NO STORED CODES.WHAT??? THIS HAPPEN WITHIN A 2 DAY PERIOD, CAR WOULD STALL, YELLOW WRENCH LIGHT WOULD APPEAR ON DASH. TOOK IT TO A FORD AUTHORIZED DEALER, AND HE KNEW EXACTLY WHAT IS WAS THROTTLE BODY MALFUNCTIONING. PAID. $301FOR PARTS AND LABOR. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DRIVER'S SIDE SEAT BELT TENSIONER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HOOKS OF THE REAR AXLE WERE RUSTED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS CONCERNED THAT THE RUST WOULD SPREAD TO THE AXLE. THE APPROXIMATE FAILURE MILEAGE WAS 64000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SHE CONNECTED THE SEAT BELT BUT THE FASTEN SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SEAT BELT RETENSIONERS NEEDED TO BE REPLACED ON BOTH THE DRIVER AND PASSENGER'S SEATS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.