MERCURY Complaints

TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 09/25/13*LJ THE VEHICLE BEGAN TO STALL WHEN COMING TO A STOP. THE DEALER CONFIRMED, THE TRANSMISSION NEEDED TO BE SERVICED.

DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE APPROACHED A TRAFFIC STOP SIGNAL AND THE TRANSMISSION FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. THE VIN WAS UNAVAILABLE.

MY CAR HAS STOPPED NUMEROUS TIME IN THE MIDDLE OF A BUSY EXPRESSWAY AND HAS ALMOST RESULTED IN A ACCIDENT. I HAD TWO SMALL CHILDREN IN MY VEHICLE AT THE TIME, MY CAR CONTINUES TO STOP MANY TIMES AND I ATTEMPTED TO GET THE PROBLEM SOLVED BUT I CANNOT SINCE THERE IS A SEVERE BACK ORDER ON MERCURY MILAN THROTTLE BODY. THEREFORE I AM FORCED TO DRIVE IN UNSAFE CONDITIONS BECAUSE OF A MASS PROBLEM THAT IS OBVIOUSLY GOING ON WITH FORD/MERCURY VEHICLES. *TR

I HAD CHECKED THE TIRE PRESSURES PRIOR TO A ROAD TRIP AND FOUND THEM AT 38 PSI. I RESET THE PRESSURES TO THE SPEC OF 33 PSI. SHORTLY THE TIRE MONITOR CAME ON AND SIGNALED A LOW TIRE PRESSURE. I RECHECKED AND THEY WERE OK. DURING MY TRIP THE LIGHT WOULD KEEP COMING ON AND I TRIED TO RESET THE SYSTEM TO NO AVAIL. ON MY RETURN, THE POWER DOOR LOCKS KEPT MALFUNCTIONING. THE DOOR KEY PAD WOULD WORK SOMETIME FOR BOTH THE DOORS AND TRUNK. THE NEXT TIME THEY MIGHT NOT. THE DOOR SWITCHES ON BOTH PASSENGERS AND DRIVERS SIDE WOULD WORK SOMETIMES. WITH BOTH THE TIRE PRESSURE SYSTEM AND THE DOOR LOCKS ACTING UP AND CREATING A NUISANCE, I TOOK THE CAR TO THE FORD DEALERSHIP, TWO RIVER FORD IN MOUNT JULIET, TN.. THE FOUND A SHORTED WIRE IN THE HARNESS GOING TO THE DRIVERS SIDE MODULE THAT COORDINATES MOST OF THE SAFETY SYSTEMS ON THE CAR. THERE WAS NO FIRE IN MY CASE, HOWEVER, THERE COULD HAVE BEEN. I DID RECEIVE A BILL FOR $272.30. MY CONCERN IS THAT FORD APPARENTLY DOES NOT ACCEPT ANY RESPONSIBILITY FOR WHAT I CONSIDER A SAFETY ISSUE WHETHER IT WAS CAUSED BY POOR SYSTEM DESIGN ON THE HARNESS LAYOUT OR ELECTRICAL CURRENT EXCEEDING THE WIRING CAPABILITIES. WAS IT CAUSED BY EXCESSIVE MOVEMENT IN THE HARNESS OR WAS IT CURRENT GOING THROUGH THE WIRES AS I TRIED TO RESET THE PRESSURE MONITORING SYSTEM 20-30 TIMES. I AM MORE THEN INTERESTED IN KNOWING HOW MANY SIMILAR FAILURES FORD HAS HAD IN THE GRAND MARQUIS AND THE FORD CROWN VIC. *TR

PAINT COMING OFF THE HOOD AND OTHER PARTS OF THE VEHICLE DISTRACTING THE DRIVER, STICKING TO THE WINDSHIELD WHILE DRIVING IN WET CONDITIONS. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR

OVER THE COURSE OF SEVERAL MONTHS THE ENGINE SEEMED TO REV UP WHILE THE BRAKES WERE APPLIED FOR A STOP. ON JULY 29,2013 I TOOK THE CAR TO A RELIABLE SERVICE CENTER AND ASKED FOR AN ANALYSIS OF WHAT THE CAUSE COULD BE. ANALYSIS RESULT INDICATED THAT THE THROTTLE BODY ASSEMBLY WAS THE PROBLEM. A NEW ASSEMBLY WAS INSTALLED, AND I WAS INFORMED THAT FORD HAS A BULLETIN ON THAT PARTICULAR PART ON 2006 GRAND MARQUIS. THE MECHANIC FELT THAT A RECALL SHOULD BE ISSUED FOR SAFETY REASONS. *TR

I'VE BEEN REVIEW THIS SITE AND SEE WHERE SEVERAL PEOPLE ARE EXPERIENCING THE SAME ISSUES THAT I AM HAVING WITH MY 2003 MOUNTAINEER. THE REAR GATE IS CRACKING AROUND THE EMBLEM. I'VE HAVE REPORTED THIS TO FORD AND THEY TELL ME I CAN PAY TO FIX IT AND IF THERE IS RECALL THEY WILL REIMBURSE ME. IN ADDITION I AM ALSO EXPERIENCING THE DOOR AJAR LIGHT COMING ON WHEN ALL ARE SHUT AND SECURE. I HAVE CONTACT FORD AND SEVERAL LOCAL DEALERSHIPS. THE DEALERSHIP ALL TELL ME THEIR HANDS ARE TIED UNTIL FORD MAKES A DECISION AND THAT I AM NOT ALONE. FORD REFUSES TO DO ANYTHING. IT'S ALMOST LIKE THEY DON'T CARE. WITH ALL THESE COMPLAINTS WHY ISN'T THIS AGENCY DOING SOMETHING? *TR

2005 MERCURY SABLE WITH ONLY ABOUT 60,000 MILES CAR ACCELERATES BY ITSELF NEARLY CAUSING AN ACCIDENT. THE ACCELERATION IS SO STRONG THAT IT OVERPOWERS THE BRAKES AND HAPPENS WHILE DRIVING AT ANY SPEED. THE ONLY WAY TO STOP THE CAR IS TO SHIFT TO NEUTRAL AND HOPE FOR THE BEST. FORD DEALERSHIP SAID IT WAS A FAULTY SPEED CONTROL LINE WHICH THEY WANT NEARLY $500 TO REPLACE. *TR