MERCURY Complaints

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

VEHICLE LOST SPEED FOR NO REASON. THE ACCELERATOR PEDAL HAD NO RESPONSE BUT THE MOTOR STAYED AT IDLE. STILL HAD BRAKES, STEERING AND OTHER FUNCTIONS BUT NO ABILITY TO ACCELERATE. THE VEHICLE DID HAVE A CHECK ENGINE LIGHT COME ON (WRENCH ICON) AT THE DASH. *TR

I OWN A 2005 MERCURY GRAND MARQUIS GS ORIGINAL OWNER WITH 37,700 MILES ON THE ODOMETER. A WEEK AGO MY DRIVERS SIDE AIR BAG WARNING LIGHT CAME ON WHEN I STARTED THE CAR AND IT REMAINS ON WHILE DRIVING. AFTER CHECKING WITH ONE OF MY MECHANICS, I WAS TOLD THE AIR BAG WILL NOT DEPLOY IF I AM IN A FRONT END COLLISION. I THINK THIS IS THE SAME PROBLEM OTHERS 2005 MERCURY GRAND MARQUIS' HAVE HAD WITH THE DRIVERS SIDE SEAT BELT PRE-TENSIONER, AND THINK IT WILL NEEDS TO BE REPLACED. I WILL BE CONTACTING MY LINCOLN(FORMERLY MERCURY) DEALERSHIP ON BELL ROAD IN PHOENIX, AZ, TO TAKE IT IN FOR REPAIRS. WHILE I HAVE NEVER HAD A ACCIDENT WITH THE CAR, I CAN'T TAKE THE CHANCE THAT ME OR MY WIFE WILL NOT HAVE THE AIR BAG DEPLOY IN THE CASE OF A FRONT END COLLISION. I PURCHASED THE AUTO IN DECEMBER, 2004, AND AM THE ORIGINAL OWNER WITH ONLY 37,700 MILES ON THE CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PURCHASED MY 2010 MARINER 03/26/2013 FROM A LOCAL DEALERSHIP. WHILE DRIVING AT AROUND 35 - 40 MPH I NOTICED A GRINDING SOUND AND DIFFICULTY TO INCREASE SPEED. I THEN NOTICED THAT MY LEFT BLINKER WAS FLASHING AT A FASTER SPEED AND THE TAIL LIGHT WENT OUT. THAT WAS REPLACED. THE CAR THEN WOULD SPORADICALLY GO DEAD AND WOULD HAVE TO BE JUMPED. I HAD 3 DIFFERENT SERVICE SHOPS LOOK AT THE VEHICLE AND FOUND NO ISSUES. I DID REPLACE THE BATTERY AND IT APPEARED TO RUN FINE FOR ABOUT 3 - 4 DAYS. IT IS NOW SPORADICALLY DEAD AND THE LOCAL DEALERSHIP WILL LOOK INTO THE ISSUE ON 8/7/2013. UNDETERMINED PROBLEM AT THIS TIME. *TR

MY WIFE WAS DRIVING THIS CAR ON THE NJ GARDEN STATE PARKWAY AT 65 MPH IN THE EXPRESS LANES WHEN THE VEHICLE STARTED RUNNING BAD AND LOST POWER. THIS WAS A DANGEROUS CONDITION TO LOSE POWER AT THAT SPEED. SHE PULLED THE CAR OVER TO SIDE, SHUT OFF ENGINE, THEN RESTARTED AND WAS ABLE TO MOVE VEHICLE ABOUT A MILE AND GET OFF THE PARKWAY AT EXIT 117 TO ROUTE 35 SOUTH. THE CAR AGAIN STARTED TO RUN BAD AND SHE PULLED INTO A FORD DEALERSHIP NEAR THIS EXIT. THE FORD DEALER HAD TO REPLACE THE THROTTLE BODY WHICH WENT BAD. THIS TOOK 5 DAYS AS THERE IS A NATIONAL SHORTAGE FOR THIS PART.#DS7Z9E926D. IT IS EVIDENT THAT FORD HAS A SERIOUS PROBLEM WITH THIS PART BREAKING DOWN ON THOUSANDS OF CARS AS I SEE OTHER CUSTOMER COMPLAINTS ON THE INTERNET. I CONTACTED FORD CORP. IN DETROIT AND WAS TOLD NOT UNDER WARRANTY ON MY CAR. THIS NEEDS TO BE A RECALL. I WORRY THAT THIS PART IS DEFECTIVE, WON'T LAST LONG AND WILL HAVE TO BE REPLACED AGAIN IN THE FUTURE. I WORRY ABOUT ANOTHER BREAKDOWN AT HIGH SPEED--VERY DANGEROUS CONDITION. *TR

WHILE CRUISING ON I-40 HEADED TOWARDS NASHVILLE, MY CAR WENT INTO AN IDLE STATE AND I FORCED TO THE SIDE OF THE ROAD TO TURN OFF THE CAR. TURNED IT BACK ON AND IT RAN FOR ANOTHER 25 MILES AND DID THE EXACT SAME THING. I TOOK IT TO THE FORD DEALER WHERE THEY LOOKED FOR ANY CODES. THE CODE THAT THEY FOUND WAS P2111 FOR A POWERTRAIN THROTTLE BODY. NONE OF THESE PARTS ARE IN STOCK ANYWHERE IN TENN FROM WHAT THE TECH SAID. I WAS FORCED TO TRAVEL BACK TO DALLAS IN A VEHICLE THAT WOULD RANDOMLY GO INTO AN IDLE STATE WHERE I WAS FORCED TO EXIT THE ROAD TO TURN OFF AND RE-START MY VEHICLE. UPON DOING SOME RESEARCH, IT APPEARS THAT SEVERAL FOR VEHICLES ARE HAVING THROTTLE BODY ISSUES. ALSO, I LEARNED JUST TODAY THAT THE PART I NEED, DS7Z9E926D COSTS $324 AT THE DEALER. THE PARTS PERSON MENTIONED THAT ARE NOW ON PART #D AND THAT THE PREVIOUS PARTS ARE DEFECTIVE. MY POWERTRAIN IS UNDER WARRANTY, HOWEVER, "THIS PART IS NOT COVERED EVEN THOUGH IT IS PART OF THE POWERTRAIN" PER THE FORD TECH. PLEASE INCLUDE THIS INTO ANY FORD THROTTLE BODY ISSUES THAT ARE BEING INVESTIGATED. THANKS. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS ABLE TO MERGE TO THE SHOULDER AND TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SPEED CONTROL CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,794.

I WAS DRIVING MY CAR WITH THREE CHILDREN IN THE BACKSEAT AT 65 MILES PER HOUR.WHEN THE CAR GOES INTO LIMP MODE WHILE CROSSING A HIGHWAY WITH ON COMING TRAFFIC. THIS COULD OF KILLED MY KIDS AND MYSELF AND POSSIBLY SOMEONE ELSE. THIS IS THE WORST CAR I HAVE EVER BOUGHT. VERY UPSET *TR

DRIVING CAR STARTED TO SHAKE ACTED LIKE IT WANTED TO DIE CHECK ENGINE LIGHT CAME ONE AND LITTLE WRENCH LIGHT THIS HAPPENED OUT OF THE BLUE NO WARNING OR ANYTHING ONE SECOND CAR RUNNING FINE THE NEXT WILL NOT ACCELERATE? *TR