MERCURY Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 45 MPH THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL MINUTES LATER AND BEGAN TO OPERATE AS DESIGNED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,000.

WHILE TRAVELING AT APPROX.70 MPH ON THE HIGHWAY THE VEHICLE, A 2010 MERCURY MILAN PREMIER, LOST ABILITY TO ACCELERATE. WHILE VEHICLE WAS IDLING AT 1000RPM THERE WAS NO ACCELERATION AT THE GAS PEDAL. VEHICLE PULLED TO SIDE OF ROAD, PLACED IN PARK AND RESTARTED. THIS CONDITION HAPPENED ELEVEN TIMES ON A 22 MILE COMMUTE FROM WORK. APPROXIMATELY EVERY EIGHT MINUTES. AS TRAFFIC WAS VERY HEAVY THIS WAS A VERY DANGEROUS SITUATION. VEHICLE HAS JUST OVER 36000 MILES. *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT WAS FORCED TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET AND PLACE THE VEHICLE IN NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE ACCELERATED TO APPROXIMATELY 70 MPH FOR A 16 MILE STRETCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND NOTICED THE CRUISE CONTROL CABLE HAD DISENGAGED CAUSING THE ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING BROKE. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER REGARDING NHTSA RECALL CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THAT IT WOULD NOT BE REPAIRED BECAUSE IT WAS A 2001 MODEL AND EVEN THOUGH THE RECALL WAS ISSUED IN 2004 AND HAD BEEN 10 YEARS SINCE THE VEHICLE WAS MADE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR

THE FIRST TIME THIS PROBLEM OCCURRED WAS AT A STOP SIGN. THE CAR ENGINE IDLE BECAME ERRATIC, THE ENGINE LIGHT CAME ON, AND WHEN I TRIED TO PULL AWAY FROM THE STOP SIGN THE CAR WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO SIDE OF ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES AND THEN RESTARTED. THE ENGINE RAN FINE. THE SECOND TIME THIS PROBLEM OCCURRED I WAS DRIVING AT 40 MPH. THE CAR ENGINE SPEED BECAME ERRATIC, THEN THE CAR LOST POWER AND WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES, AND THEN RESTARTED. THE ENGINE RAN FINE. TOOK THE CAR TO MY MECHANIC WHO READ THE ENGINE CODES AND TOLD ME I NEED A THROTTLE BODY. *TR

THE VEHICLE STALLS AND REQUIRES PULLING OVER TO THE SIDE OF THE ROAD. IT SPUTTERS UNTIL TURNED OFF. THEN WILL RESUME TRAVEL AFTER RESTARTING. THIS HAPPENED ON MULTIPLE OCCASIONS IN AN INTERSECTION, ON AN OFF RAMP, ON A BUSY CITY STREET. THE DEALERSHIP INITIALLY SAID THEY DIDN'T KNOW WHAT THE CAUSE WAS AND THAT I SHOULD CONTINUE DRIVING AND SEE IF IT HAPPENED AGAIN. ON JULY 7TH, DURING A SINGLE DRIVE HOME, THE CAR SHUT DOWN EVERY COUPLE OF MINUTES AND REQUIRED MY FAMILY & I PULL OVER. WE WERE ON THE SIDE OF THE ROAD MANY TIMES ON A BUSY HIGHWAY, WINDY BACK ROADS--VERY SCARY NOT KNOWING WHEN THE CAR WOULD FAIL, HOW FAST CARS BEHIND US WERE TRAVELING, WHETHER OR NOT CARS WOULD SEE US COMING AROUND A TURN... NOW THEY TELL ME THE PART NEEDED IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR PROBLEMS AND THEY DON'T KNOW WHEN THE PART WILL BE IN. THE CAR IS WAY TOO DANGEROUS TO DRIVE AT THIS POINT SO I AM FORCED TO PAY FOR A RENTAL CAR UNTIL THE PART COMES IN. HOPING FOR A RECALL! *TR

DRIVING ON FREEWAY WHEN VEHICLE ACCELERATION BECAME UNRESPONSIVE. PULLED OVER TO THE SIDE OF THE FREEWAY AND COULD TELL ENGINE WAS STILL RUNNING BUT NOT WELL. TURNED VEHICLE OF USING THE KEY AND RESTARTED THE ENGINE. IT WAS A LITTLE HESITANT TO START - IT TOOK 5-6 SECONDS OF THE KEY BEING TURNED FOR IT TO START BUT HAD NO PROBLEMS AFTER UNTIL THE NEXT OCCURRENCE. THIS OCCURRED AROUND 5-6 TIMES UNTIL I COULD GET IT TO THE DEALERSHIP WITH NO REGARD FOR SPEED/ROAD CONDITIONS/DRIVING CONDITIONS. ONE MOMENT IT WAS FINE THE NEXT IT HAD NO ACCELERATION. *TR

SEVERAL INCIDENTS WITHIN A 10 DAY PERIOD WHERE THE CARE WOULD JUST DIE WHILE DRIVING. LAST INCIDENT TOOK PLACE WHILE ON THE HIGHWAY. THE CAR JUST ALL OF A SUDDEN DIES AND LOOSES POWER STEERING AND CONTROL. CAR HAS TO BE COASTED TO A STOP THEN WILL RESTART. THIS IS MY WIFE'S CAR AND MY DAUGHTER AND HER WERE ON THEIR WAY TO A PRACTICE WHEN THE LAST INCIDENT TOOK PLACE. INITIALLY I THOUGHT IT MIGHT BE BAD FUEL. I TOOK IT TO THE FORD DEALER WHO SAID THIS WAS NOT COVERED UNDER WARRANTY AND SAID THE REPLACEMENT FOR THE THROTTLE BODY AND VAPOR MANAGEMENT WOULD COST APPROX $800.00. LOOKING AT ARTICLES POSTED THIS IS A COMMON PROBLEM AND SHOULD HAVE BEEN RECALLED. *TR

ENGINE INTERMITTENTLY FAILS TO ACCELERATE WHEN DEPRESSING ACCELERATOR, THREW ENGINE CODE P2111. THIS PROBLEM APPEARS TO BE TEMPORARILY CORRECTED BY TURNING CAR OFF, THEN BACK ON. THIS INCIDENT HAS OCCURRED AT BOTH HIGH SPEEDS & AROUND TOWN DRIVING. ALSO NOTED THAT THE DAYS OF OCCURRENCE, THE OUTSIDE TEMPERATURE WAS OVER 90 DEGREES. *TR

HEADLIGHTS DO NOT TURN ON , INTERNET REPORTS LIGHT CONTROL UNIT FAILS THIS IS A MAJOR SAFETY ISSUE. *TR