MERCURY Complaints

AFTER REVERSING APPROXIMATELY 6 FT IN MY DRIVEWAY I PUT THE VEHICLE IN DRIVE AND BEFORE TAKING MY FOOT OFF OF THE BRAKE THE PASSENGER SIDE AIRBAG DEPLOYED IN THE FRONT SEAT WHERE MY 14 YEAR OLD WAS SITTING. NO ACCIDENT, NO POTHOLES, NOT EVEN MOVING, NO REASON AT ALL THE AIRBAG DEPLOYED. *TR

ON MULTIPLE OCCASIONS I WOULD BE DRIVING THE CAR AND IT WOULD LOSE ALL POWER AND THE WRENCH SYMBOL WOULD APPEAR IN THE INSTRUMENT PANEL. I WOULD HAVE TO PULL OVER, STOP THE CAR AND TURN IT OFF. IT WOULD THEN START AND I COULD GO FOR AN UNDETERMINED PERIOD OF TIME AND IT WOULD HAPPEN AGAIN. THIS RESULTED IN MORE THAN ONE NEAR MISS BY OTHER CARS TRAVELING ON AN INTERSTATE. I HAD IT REPAIRED BY THE MERCURY DEALERSHIP WHO HAD TO ORDER THE PART SINCE THEY SAID THIS WAS HAPPENING SO MUCH IT WAS HARD TO GET THE THROTTLE BODY PART NEEDED TO REPAIR THE VEHICLE. *TR

I WAS TRAVELING ON A HIGHWAY 6-29 GOING 65MPH THEN THE CHECK ENGINE LIGHT CAME ON, ENGINE LOST POWER, AND I WAS UNABLE TO ACCELERATE. I COASTED TO THE SIDE OF THE HIGHWAY AND STOPPED. AFTER 20 SECONDS I RESTARTED THE CAR AND WAS ABLE TO GET WITHIN ONE MILE OF MY HOME BEFORE IT HAPPENED AGAIN. ON 6-30 I DROPPED THE CAR OFF AT THE DEALERSHIP AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED AGAIN. THIS TIME I WAS ON A BUSIER HIGHWAY AND I ALMOST CAUSED AN ACCIDENT WHILE TRYING TO GET TO THE SIDE OF THE HIGHWAY EVENTHOUGH I HAD MY FOUR WAY FLASHERS ON. FORD HAS A BACK ORDER OF THE THROTTLE HOUSING THAT HAS TO BE REPLACED AND IT WILL TAKE TWO WEEKS TO GET THE NEW PART. MY CAR IS UNSAFE TO DRIVE BUT THE DEALERSHIP AND FORD WILL NOT AUTHORIZE A LOANER OR RENT WITHOUT ME PAYING FULL PRICE FOR ONE. WE HAVE A SECOND VEHICLE SO IT WAS NOT THAT BIG OF A DEAL BUT IF WE DIDN'T HAVE A SECOND VEHICLE WE WOULD HAVE HAD TO DRIVE THE CAR WITH THIS SAFETY ISSUE OR RENT A CAR AT FULL COST WITH NO ASSISTANCE FROM FORD. FORD IS MAKING A NEW THROTTLE HOUSING AND NOT USING THE OLD FAULTY PART. THIS IS CAUSING THE DELAY IN HAVING PARTS TO FIX THIS ISSUE. FORD KNOWS OF THE PROBLEM BUT HAS NOT ISSUED A RECALL AND ALL THE COST FALLS ON THE OWNER OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE HEADLIGHTS FAILED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR

CAR LOST POWER DURING TURN..APPARENT STALL ..ACCIDENT NARROWLY AVERTED BY SURROUNDING TRAFFIC REACTING TO SITUATION. DIAGNOSED AS FAULTY THROTTLE BODY. ALSO LOST POWER ON HIGHWAY PREVIOUS WEEK. VEHICLE GOES INTO LIMP MODE.PART REPLACED BY DEALER ..SHORTAGE OF PARTS NECESSITATED WAIT FOR NEW PART...DEALER IS APPARENTLY AWARE OF THIS PROBLEM BUT PLEADS IGNORANCE..THAT THERE IS A PROBLEM...RECALL SHOULD BE INITIATED BEFORE SOME ONE IS SERIOUSLY HURT. *TR

WHILE DRIVING ON THE HIGHWAY 60 MPH WITHOUT WARNING THE WRENCH LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. I HAD NO ENGINE CONTROL. WAS ABLE TO SHIFT INTO NEUTRAL AND PULL OVER SAFELY ONTO THE SHOULDER WITHOUT BEING REAR ENDED. ENGINE EXHIBITED ROUGH IDLE APPROXIMATELY 800 TO 900 RPM. THE CAR WAS IN A LIMP MODE.THE GAS PEDAL HAD NO EFFECT. TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE WRENCH LIGHT TURNED OFF AND WAS ABLE TO DRIVE THE VEHICLE NORMALLY FOR 5 MILES BEFORE THE WRENCH LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. I WAS ABLE TO DRIVE THE CAR HOME. CONNECTED A SCAN TOOL TO THE OBD AND NO CODES WERE PRESENT. THE FOLLOWING DAY DRIVING WITH THE SCAN TOOL CONNECTED AT 40 MPH THE SAME SYMPTOMS OCCURRED. THE SCAN TOOL REGISTERED CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. FORTUNATELY I WAS ABLE TO PULL SAFELY. MENTIONED THE ISSUE TO THE LOCAL LINCOLN DEALER AND WAS TOLD THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND THE THROTTLE BODY ASSEMBLY NEEDS TO BE REPLACED. WAS TOLD THAT THE PART IN ON NATIONAL BACK ORDER AND IS NOT AVAILABLE. THIS IS NOT ACCEPTABLE. THE PROBLEM OCCURRED 6 TIMES WITHIN A 10 DAY PERIOD. THIS CAR IS NOT SAFE TO DRIVE. THE VEHICLE SHOULD BE RECALLED WITHOUT HESITATION AND THE SAFETY ISSUE RESOLVED. *TR

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN LOST THROTTLE. THE VEHICLE WENT INTO LIMP MODE. I HAD TO PULL OVER AND POWER CYCLE THE VEHICLE. THIS HAPPENED 8 TIMES IN 40 MILES. EACH TIME THE WRENCH INDICATOR WOULD DISPLAY ON THE DASH. I CHECKED THE ERROR CODES AND THERE WERE SEVERAL OCCURRENCES OF P2111 AND P2112. THIS HAPPENED TO A RELATIVE DRIVING MY VEHICLE A COUPLE DAYS AGO, AND MY WIFE A MONTH AGO. THE ISSUE SEEMS TO BE HAPPENING MORE FREQUENTLY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHOOK VIOLENTLY AND STALLED. ALSO, THE CONTACT STATED THAT THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE PARTS NEEDED TO REPAIR THE FAILURE WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 51,000. *TR

I WAS DRIVING ABOUT 45 MPH AND FELT A JERK MOTION AND LOST ENGINE RESPONSES TO GAS PEDAL. THE CHECK ENGINE AND THE WRENCH LIGHTS CAME ON. I MANAGED TO PULL IT OVER ON THE ROAD SHOULDER AND STOPPED ENGINE AND RESTARTED IT. I CONTINUED TO DRIVE AND THIS HAPPENED AGAIN IN 2 MILES. I STOPPED AND RESTARTED ENGINE AND DROVE HOME CAREFULLY. I DID A RESEARCH ONLINE AND FOUND THIS MIGHT BE CAUSED BY THE ENGINE THROTTLE BODY ISSUE COMPLAINED BY A LOT OF MERCURY 2010 OWNERS. I CALLED A MERCURY/LINCOLN DEALER AND THEY ASKED FOR $800 TO FIX IT IF THIS WAS A THROTTLE BODY ISSUE. THEY ALSO TOLD ME THERE IS NO RECALL ON THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 110,000. *TR