MERCURY Complaints

DRIVING ALONG AT 40 MPH AND THE VEHICLE STARTED SLOWING DOWN. GIVING IT MORE GAS HAD NO IMPACT. I NOTICED A WRENCH LIGHT ILLUMINATED ON DASH. AFTER SITTING FOR A FEW MINUTES THE VEHICLE WAS RESTARTED AND RAN FINE . THIS HAPPENED AGAIN A FEW WEEKS LATER SO WE BROUGHT IT TO OUR REPAIR SHOP. AFTER SOME RESEARCH IT APPEARED THAT OTHERS HAD THE SAME ISSUE AND THAT REPLACING THE THROTTLE BODY MAY BE THE ISSUE. THE PART WAS REPLACED AND WE DIDN'T HAVE THE ISSUE FOR MONTHS UNTIL IT HAPPENED AGAIN. IT'S BEEN A TOTAL OF 5 TIMES IT HAS HAPPENED. REALLY WORRIED THAT THIS WILL HAPPEN ON THE HIGHWAY WHERE THERE IS HIGHER RISK OF AN ACCIDENT. NOT SURE WHAT TO DO NEXT. SURE SEEMS LIKE MANY OTHERS HAVE THIS ISSUE. DOES FORD HAVE A SOLUTION FOR THIS?? IF THEY DO THEY SHOULD ISSUE A RECALL BEFORE SOMEONE IS HURT BADLY. *TR

I WAS DRIVING ALONG AT 45 MPH AND THE VEHICLE LOST ALL ENGINE POWER, BUT DID NOT DIE. I STOPPED THE VEHICLE AND SHUT OFF THE ENGINE. I RESTERTED THE VEHICLE AND IT STARTED FINE. I DROVE TWO MILES AND ENGINE LOST POWER AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON. I SHUT THE VEHICLE OFF AND RESTERTED. CHECK ENGINE LIGHT WAS STILL ON, BUT I WAS ABLE TO DRIVE ONE MILE TO A FRIENDS HOUSE. I LET IT SIT FOR 4 HOURS AND DROVE 1/10 OF A MILE AND ENGINE LOST POWER AGAIN. MY FRIEND GAVE ME A RIDE HOME AS I WAS 12 MILES FROM HOME. I CALLED A TOWING SERVICE AND HAD VEHICLE TOWED TO LOCAL GARAGE. COMPUTER CODE REGISTERED A P2111. I CONTACTED LOCAL FORD DEALERSHIP AND THEY RECOMMENDED A THROTTLE BODY CLEANING BECAUSE VEHICLE WAS OUT OF WARRANTY BY 6,000 MILES. HAD SERVICE PERFORMED ON 6/24. ON 6/29 THE ENGINE STALLED AGAIN. *TR

DRIVING ON LOCAL STREET VEHICLE LOST POWER WRENCH WARNING LIGHT CAME ON DASH. PULLED OVER TO SIDE OF ROAD SHUT OFF ENGINE. RESTARTED ENGINE WARNING LIGHT WENT OFF. THIS HAPPENED MULTIPLE TIMES WITH THE ENGINE CHECK LIGHT ALSO COMING ON. TOOK TO DEALER WAS DIAGNOSED WITH CODE P2111 . *TR

I STARTED THE CAR AND IT WOULD NOT MOVE. IT WAS IN "LIMP MODE'. I FINALLY GOT IT TO WHERE IT WOULD MOVE AND THE NEXT DAY TOOK IT BACK TO THE DEALER WE BOUGH IT FROM. IN THEIR REPORT THEY IDENTIFIED THAT NOTHING WAS WRONG AND TOLD ME I MUST HAVE IMAGINED IT. ON MAY 29, 2013 IT QUIT AGAIN. I WENT ON A TRIP ON MAY 31, 2013 AND IT FAILED 5 TIMES IN HEAVY TRAFFIC ON INTERSTATE ROADS. I FINALLY FOUND A FORD DEALER WHO REPLACED THE THROTTLE MODULE. OTHER FORD DEALERS I CONTACTED COULD NOT HELP ME AS THEY HAD THE PART ON BACK ORDER FOR OTHER CARS THEY COULD NOT REPAIR. IT WAS A SAFETY PROBLEM AND COULD HAVE BEEN WORSE IT IT HAD FAILED DURING PASSAGE OVER A BRIDGE OR IN A CONSTRUCTION ZONE WHERE THERE WAS NOT A BERM. I WAS LUCKY. THE SHOULD HAVE REPLACED IT THE FIRST TIME I TOOK IT IN BUT THEN IT WAS UNDER WARRANTY SO THEY PROBABLY DIDN'T WANT TO.

TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE SHIFT CABLE FAILED DURING ONE OF THE OCCURRENCES. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,236. UPDATED 09/18/13*LJ THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE, THE GEAR SHIFT MOVED FREELY AND WOULD NOT ENGAGE ANY GEAR. THE VEHICLE WAS TOWED BY A FLATBED. IT WAS DETERMINED THE GEAR SHIFT LEVER CIRCUIT BOARD NEEDED TO BE REPLACED. ON JULY 3, 2012, THE GEAR SHIFT BECAME STUCK IN PARK. AGAIN, THE VEHICLE HAD TO BE TOWED. THE TECHNICIAN FOUND THE SHIFT CABLE OFF AND THE SHIFTER WAS NOT WORKING PROPERLY. THE SHIFTER WAS REPLACED. ONE MONTH LATER, THE GEAR SHIFT BECAME STUCK IN PARK AGAIN, AND WAS TOWED FOR A THIRD TIME. HOWEVER, UPON ARRIVAL IT WAS NOT STUCK IN PARK ANYMORE. SHE WAS INFORMED THAT THE SLIGHT INCLINE OF THE DRIVEWAY WHERE IT WAS PARKED MAY HAVE CAUSED THE WEIGHT OF THE VEHICLE TO SIT ON THE PARK BALL CAUSING THE GEAR TO HOLD THE SHIFTER. THE REPAIR SHOP RECOMMENDED THE CONSUMER ACTIVATE THE EMERGENCY BRAKE, AT ALL TIMES. ON JUNE 10, 2013. THE VEHICLE BECAME STUCK IN PARK AGAIN. THE CONSUMER CALLED THE REPAIR SHOP, AND SOMEONE CAME OUT TO HER HOUSE. ONCE THE TECHNICIAN ROCKED THE VEHICLE BACK AND FOURTH, IT CAME OUT OF PARK. THE CONSUMER WENT TO A TRANSMISSION SHOP, WHERE SHE WAS INFORMED THE ANGLE OF THE LEVER HAD BEEN MODIFIED 24 TIMES, THE ROD AND PAWL HAD BEEN MODIFIED 12 TIMES. UPDATE 09/26/13

WHILE DRIVING 50MPH GOING UP A HILL THE CAR LOST ALL POWER AND THE WRENCH SYMBOL CAME ON. GOT PULLED OVER TO THE SIDE OF THE ROAD AFTER ALMOST BEING HIT TWICE. TURNED THE CAR OFF AND WAITED 5 MIN. RESTARTED THE CAR AND IT RAN FINE. THEN 2 DAYS LATER THE SAME THING HAPPENED. TOOK IT TO THE DEALER AND IT CODED OUT AS THE THROTTLEBODY. WELL GUESS WHAT THEY ARE ON NATIONAL BACK ORDER WITH NO ESTIMATED DATE OF DELIVERY. SO HERE I SIT HURRY UP AND WAIT. *TR

WHILE DRIVING, THE CAR SUDDENLY WENT INTO LIMP MODE. AFTER PULLING OVER AND SHUTTING IT DOWN, WE LET IT COOL FOR ABOUT FIVE MINUTES. AFTERWARDS IT RAN FINE. LATER THAT NIGHT IT DID THE SAME THING AFTER ABOUT 20 MINUTES OF DRIVING. THIS TIME WE TRIED SIMPLY SHUTTING IT OFF AND TURNING IT BACK ON, BUT IT WAS STILL IN LIMP MODE. THEREFORE, WE PULLED OVER, SHUT IT DOWN, AND WAITED ABOUT FIVE MINUTES AGAIN, AND IT RAN FINE. WE'VE ALSO NOTICED THAT THIS ISN'T A RANDOM OCCURRENCE, BUT HAPPENS AFTER ABOUT 20 MINUTES OF REGULAR DRIVING. *TR

WHILE DRIVING THROUGH ROAD CONSTRUCTION ON THE INTERSTATE MY MARINER LOST POWER. I HAD MY CHILD IN THE BACKSEAT AND WAS LUCKY ENOUGH TO BE ABLE TO PULL OVER AND TURN OFF THE ENGINE. THE POWER TRAIN LIGHT AND ENGINE LIGHT CAME ON. I STARTED IT BACK UP AND CONTINUED UNTIL I COULD EXIT OFF THE INTERSTATE AND CONTINUE ON THE HIGHWAY, WHERE IT HAPPENED AGAIN. AGAIN, I TURNED OFF THE ENGINE AND GOT IT STARTED BACK UP. THIS HAPPENED ONE MORE TIME BEFORE I GOT IT TO THE MECHANIC. HE SAID THAT IT WAS THE THROTTLE BODY AND THAT IT WAS ON A NATIONAL BACK ORDER. THERE ARE 8,000 REQUESTS FOR THIS PART! WHAT WILL IT TAKE FOR FORD TO FINALLY ISSUE A RECALL ON AN OBVIOUSLY DEFECTIVE PART, A FATALITY? *TR

I WAS DRIVING WHEN ALL OF A SUDDEN THE ENGINE SHUT DOWN LEAVING ME STRANDED. DIDN'T WANT TO TAKE ANY CHANCES SO HAD IT TOWED TO FORD GARAGE FOR REPAIR. THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD BE 200.00 FOR PART PLUS LABOR AND DIAGNOSTIC CHARGE . THIS IS A 2010 COME ON FORD !!! AS A LONGTIME FORD OWNER I AM VERY DISAPPOINTED. THIS WAS THE SECOND OCCURRENCE ,THE FIRST TIME IT STARTED UP AND I WAS ABLE TO GO ON MY WAY. *TR

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND AS SHE LIGHTLY DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE RAPIDLY ACCELERATED AND CRASHED INTO A WALL FROM THE FRONT PASSENGER'S SIDE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. *TR