MERCURY Complaints

DRIVING AROUND 50 MPH, ALL OF A SUDDEN THE ENGINE THROTTLES DOWN AND THE POWERTRAIN LIGHT COMES ON. THE ENGINE IS STILL RUNNING, BUT NO RESPONSE WHEN YOU PRESS THE ACCELERATOR. HAD TO PULL OVER, SHUT OFF THE ENGINE, RESTARTED THE ENGINE AND IT FUNCTIONED NORMALLY. IT HAPPENED TWO MORE TIMES IN THE SAME TRIP. IT HAS BEEN HAPPENING INTERMITTENTLY. BRINGING IT IN NOW BECAUSE OF POTENTIAL ROAD HAZARD. *TR

WAS DRIVING APPROXIMATELY 35 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. THIS HAS NOW OCCURRED 3 DIFFERENT TIMES IN THE LAST TWO WEEKS - TWICE AT SPEEDS AROUND 35-40 MPH AND ONCE AT 65 MPH. TOOK IT TO FORD DEALERSHIP. THEY SAY THAT IT IS DEFINITELY RELATED TO THE THROTTLE BODY. WAITING TO GET A NEW THROTTLE BODY FROM FORD; BUT THERE ARE NONE TO BE HAD ACROSS THE WHOLE COUNTRY. *TR

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE SEVERAL MINUTES LATER. THE FAILURE RECURRED THREE DIFFERENT TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,400. *TR

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AND DRIVING APPROXIMATELY 5 MPH, THE RPM READING INCREASED AS THE VEHICLE JERKED FORWARD. THE CONTACT STATED ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED VARIOUS TIMES CAUSING A CRASH. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL AND A CONCRETE WALL. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,869. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,849 AND THE CURRENT MILEAGE WAS 59,000. *TR

STARTED VEHICLE IN THE MORNING FOR WORK & YELLOW WRENCH LIGHT CAME ON, COMBINED WITH "LIMP MODE" SYMPTOMS OF NO THROTTLE RESPONSE. GOOGLED & FOUND MULTIPLE COMPLAINTS FOR SIMILAR ISSUES WITH THIS MOTOR. CALLED LOCAL FORD DEALER WHO SAID THE THROTTLE BODY HAS HAD 3 DIFFERENT PART NUMBERS WHICH LEADS ME TO BELIEVE THAT THIS HAS BEEN A KNOW ISSUE FOR A WHILE NOW. ORDERED THE LATEST VERSION OF THE THROTTLE BODY & WILL HAVE IT REPLACED BY MY MECHANIC WHO SAID ITS A 1/2 HR INSTALL. I WILL BE KEEPING THE RECEIPTS & HOPEFULLY FORD WILL BE KIND ENOUGH TO REIMBURSE THOSE WHO HAVE HAD THIS FIXED, IF THE ISSUE DOES END UP BECOMING A RECALL. WHAT A HEADACHE. *TR

I WAS DRIVING DOWN A BUSY HIGHWAY WHEN MY CAR JERKED AND THEN STALLED. THE ACCELERATOR WOULD NOT WORK. I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. THE CAR RESTARTED AND ACCELERATED NORMALLY. THIS OCCURRED THREE MORE TIMES. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE PART WAS ON NATIONAL BACKORDER AND SENT ME HOME (IN THE UNSAFE CAR). I NOW AM WAITING TO HEAR ABOUT WHEN THEY CAN GET THE PART. *TR

I WAS DRIVING MY MARINER AND TURN INTO A HEAVY TRAFFIC ROAD AND MY CAR JUST WENT DEAD ONCE I WAS IN TRAFFIC. L WAS LUCKY THAT I WASN'T HIT FROM BEHIND ME. THE CAR WARNINGS DISPLAYED A WRENCH ON THE CAR PANEL. I TOOK THE CAR TO THE SHOP AND IT REQUIRED REPAIRS TO THE THROTTLE CONTROL/POWER TRAIN. THE CAR ONLY HAS ABOUT 4600 MILES ON IT. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND THIS IS A RECURRING PROBLEMS. THERE WAS NO WARNING OF A PROBLEM. THE CAR JUST DIED IN THE MIDDLE OF TRAFFIC. THIS IS VERY DANGEROUS AND SEEM TO BE A KNOWN PROBLEM. DOES SOMEONE HAVE TO DIE BEFORE THEY GET THIS PROBLEM IS RECALLED? THE PROBLEM OCCURRED SO QUICKLY THAT IF YOU ARE NOT OBSERVANT TO YOUR PANEL, YOU WILL MISS IT. AND, IT YOU ARE IN AN ACCIDENT WHEN IT OCCURS, YOU WILL NEVER SEE IT. *TR

WHILE DRIVING, MY SUV COMPLETELY STALLED AND STOPPED RUNNING. I TURNED THE VEHICLE OFF AND RESTARTED IT AND IT THEN IT WENT. THIS HAPPENED CONTINUOUSLY. I CALLED THE DEALER WHERE I PURCHASED THE CAR, BENSON LINCOLN MERCURY, IN PITTSBURGH, AND THE SERVICE ADVISOR TOLD ME THAT HE DIDN'T KNOW WHAT IT COULD BE MAKING IT STOP RUNNING. MY HUSBAND WORKS IN THE AUTOMOTIVE INDUSTRY AND IT HAPPENED WHEN HE WAS DRIVING THE CAR AND THE "CHECK ENGINE" LIGHT CAME ON. HE PUT IT ON THE COMPUTER AND RECEIVED THE CODE, P-2111 "THROTTLE ACTUATOR SYSTEM STUCK OPEN." IT SEEMS THAT MANY OTHER PEOPLE ARE HAVING THIS ISSUE TOO. IN APRIL, THE DEALERSHIP PUT A COMPUTER "UPDATE" IN MY CAR. COULD THIS HAVE AN IMPACT. I SHOULD NOT HAVE TO PAY FOR A PART FOR MY CAR, WHEN THIS IS OBVIOUSLY A DEFECT OF WHICH THE MANUFACTURER IS AWARE. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND A DIAGNOSTIC AS PERFORMED. THE DEALER REPLACED THE THROTTLE BODY ACTUATOR ASSEMBLY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE LATER STALLED WHILE THE CONTACT WAS DRIVING 55 MPH WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 79,500.