MERCURY Complaints

TL* THE CONTACT OWNS A 2004 MERCURY GRAN MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHO STATED THE HEADLIGHT CONTROL MODULE WOULD REQUIRE REPLACING. THE HEADLIGHT CONTROL MODULE WAS REPLACED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 92,100.

TL* THE CONTACT OWNS A 1995 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 160,000. *TR

MY VEHICLES BECAME TOTALLY DISABLED ON A VERY BUSY HIGHWAY WITH HEAVY AFTER HOURS RUSH HOUR TRAFFIC. THE MANIFOLD WHICH IS MADE OF PLASTIC BROKE WERE THE COOLANT TEMPERATURE SENSOR WAS BUILT IN, I ALSO NOTICED THAT A FEW SPARKPLUGS WERE FLOODED WITH COOLANT. I FOUND OUT THAT THERE WAS A LAWSUIT ON THESE VEHICLES BUT NO ONE KNEW ABOUT IT AND ONLY FLEET VEHICLES WERE COVERED AND NOT CIVILIAN VEHICLES. I WONDER IF THERE IS ANY CHANCE FOR ME TO SEEK A DEALERSHIP AND GET REIMBURSED FOR THESE DAMAGES. *TR

THE CAR JUST DIED ON THE MOTORWAY AND LEFT ME IN A DANGEROUS SITUATION. THE PROBLEM IS AN INEFFECTIVE THROTTLE BODY ( CODE P2111 ). *TR

ON FRIDAY I WAS DECELERATING TO TURN RIGHT. I WAS TRAVELING AT ABOUT 30MPH WHEN THE RPMS DROPPED OFF AND THE ENGINE LOST POWER. I COASTED INTO A BUSINESS WHERE THE ENGINE CONTINUED TO RUN, BUT VIOLENTLY (NO ENGINE LIGHT). I CUT THE ENGINE OFF AND CALLED MY DEALER'S SERVICE DEPARTMENT. WHILE WAITING FOR ASSISTANCE I RE-STARTED THE CAR. IT STARTED RIGHT UP SO I CALLED SERVICE AGAIN AND TOLD THEM I'D DRIVE IT TO THEM. AFTER A DAY WITH MY CAR THE DEALERSHIP COULD NOT DUPLICATE THE ISSUE NOR FIND ANYTHING WRONG WITH THE CAR. ADDITIONALLY, THEY WEREN'T ABLE TO GET ANY TROUBLE CODES. I PICKED THE CAR UP ON SATURDAY AND GOT ABOUT 20 MILES FROM THE DEALERSHIP WHEN IT DID IT AGAIN. THIS TIME I HAD THE CRUISE SET AT 60MPH WHEN WITHOUT WARNING THE CAR BEGAN SLOWING. I LOOKED AND SAW THAT THE RPMS HAD DROPPED AND I COULDN'T ACCELERATE OR EVEN MAINTAIN. I PULL TO THE SIDE OF THE ROAD WHERE I COULD FEEL THE ENGINE RUNNING EXTREMELY ROUGH. I CUT THE ENGINE OFF. AFTER A FEW MINUTES I RESTARTED AND CONTINUED TO DRIVE. IT CUT OUT ON ME 6-7 MORE TIMES BEFORE I COULD GET IT HOME. THE ENGINE LIGHT IS NOW ON. THE DEALERSHIP'S NOW CLOSED SO I'M WAITING UNTIL MONDAY TO HAVE IT LOOKED AT AGAIN. I CHECKED THE OBD II TO FIND CODE: P2111. I NORMALLY TRAVEL INTERSTATE AND CANNOT RISK THIS HAPPENING AT HIGH SPEED DURING RUSH HOUR TRAFFIC! *TR

VEHICLE TRAVELING AT 70 MPH ON INTERSTATE ENGINE QUIT AND LOSS OF STEERING AND CONTROL. PULLED OVER RE STARTED HAPPENED AGAIN. AND ENGINE LIGHT WENT ON. RE STARTED DROVE TO DEALER LATER AND DISCOVERED AFTER $100.00 DIAGNOSTIC THAT THE THROTTLE BODY WAS NOT WORKING PROPERLY . HAPPENED WHEN MILEAGE WAS BETWEEN 38-39000. THEY WANTED ME TO PAY OVER $590.00 TO REPLACE THEIR DEFECTIVE PART AT FORD DEALERSHIP THEY REFUSED TO PUT IT UNDER ANY WARRANTY OR RECALL . I DID NOT HAVE IT FIXED. IT IS A DANGER TO ALLOW THIS MATTER NOT TO BE RECALLED AS IT HAS HAPPENED THOUSANDS OF TIMES IN MANY FORD VEHICLES. *TR

I WAS TRYING TO ENTER THE FREEWAY ON THE RAMP WHEN THE CAR LOST POWER. NO THROTTLE WAS PRESENT AND THE ENGINE WAS SLOWLY IDLING BUT VERY ROUGHLY. PULLED OVER AND TURN IGNITION OFF. IT STARTED RIGHT UP AS IF NOTHING WAS WRONG. THE PROBLEM OCCURS EVERY 2 - 3 WEEKS BUT GETS WORSE AND HARDER TO KEEP ENGINE RUNNING PROPERLY AFTER OCCURRENCE. NOW CHECK ENGINE LIGHT COMES ON ALONG WITH THE WRENCH AND THE ENGINE COMPLETELY SHUTS OFF. THE VEHICLE IS NOW IN THE SHOP FOR $600 THROTTLE BODY REPLACEMENT. *TR

I WAS DRIVING DOWN A MAIN STREET HEADING DIRECTLY INTO THE FREE WAY INTERSTATE. ONCE I APPROACHED THE INTERSTATE I WAS CAUGHT THE LIGHT.... I THEN BEGAN TO TAKE OFF ONCE IT TURNED GREEN. I REACH ABOUT 20MPH AND MY CAR JERKED AND THE WRENCH ICON CAME ON. I THEN NOTICED I HAD NO POWER AND NO WHERE TO GO BECAUSE MY CAR NEVER GOT A GOOD SPEED... I ALMOST GOT HIT TWICE AND HELD UP TRAFFIC... HOW EMBRACING SEEING THAT I HAVE A PERFECTLY NICE CAR. ONCE I GOT IT HOME( WHICH TOOK 3HRS DRIVING AT 10MPH AND CUTTING OFF) I TOOK THE CAR TO MY AUTO SHOP AND INFORMED ME ON A RECALL FOR THIS PROBLEM.... BUT GUESS WHAT? THE DEALERSHIP SAID NOT FOR ME CAR....IF THEIR IS A RECALL ON THIS PART.. WHAT MAKES MY CAR DIFFERENT.? SO I ENDED UP PAYING $300 BUCKS IN REPAIRS, LOSING $200 WORK DAY.... TOTAL LOSS....$500 ON A PART THAT IS ON RECALL... THIS IS BULL... *TR

I HAVE OWNED THE MERCURY MONTERY FOR SIX YEARS AND HAVE HAD NOTHING BUT PROBLEMS. THE BIGGEST PROBLEM IS A TORQUE CONVERTER THAT HAS BEEN REPLACED. FORTUNATELY, I WAS TRAVELING FROM NORTH FLORIDA IN 2009 WHEN THE VAN SUDDENLY JUST STOPPED ACCELERATING...I HAD TO COAST TO THE SIDE OF THE INTERSTATE...WITH TWO OTHER WOMEN IN THE CAR BESIDE MYSELF. THE VAN HAD TO BE TOWED AND A TORQUE CONVERTED REPLACED. THE SECOND INCIDENT...SAME THING DIFFERENT LOCATION. I WAS REIMBURSED FOR THE TORQUE CONVERTER LAST YEAR DE TO A RECALL...HOWEVER, NOW IT HAS A MAJOR PROBLEM OF NOT ACCELERATING....AFTER SOMETIMES 30 MPH AND 70 MPH....I HAVE TO LET OFF THE GAS AND HIT IT AGAIN....THIS IS CONTINUOUS ...VERY FRUSTRATING...VERY COSTLY...AND VERY DANGEROUS ISSUE..THAT IS MY MOST IMPORTANT POINT...VERY DANGEROUS...IT JUST STOPS WITHOUT NOTICE! I WOULD LIKE TO KNOW WHAT CAN BE DONE TO FIX THIS PROBLEM WITHOUT ME ABSORBING THE COST...AS IT IS VERY OBVIOUS ...THIS IS A FAULTY, DANGEROUS VEHICLE! PLEASE ....PLEASE CONTACT ME TO INFORM ME OF WHAT CAN BE DONE. I HAVE LESS THAN A YEAR OF PAYMENTS ON THIS VEHICLE...AND AT THIS POINT DON'T FEEL SAFE DRIVING LONG DISTANCE OR ANYWHERE ELSE IN THE VAN. *TR

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE REAR SWAY BAR BECAME FRACTURED WHILE DRIVING OVER A ROAD BUMP. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DETERMINED THAT THE ENTIRE SUB FRAME WAS CORRODED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 68,434. *TR