MERCURY Complaints

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED DUE TO THE FRACTURED COIL SPRING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT COIL SPRINGS, THE DRIVER SIDE TIRE, AND SWAY BAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO STOP THE INDEPENDENT ACCELERATION. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE RPMS INCREASED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,755. *TR

WHILE DRIVING DOWN A STRAIGHT STRETCH OF ROAD AT A STEADY 45 MPH THE VEHICLE SUDDENLY LOST POWER AND THE ENGINE DROPPED TO IDLE. ACCELERATOR DID NOT HAVE ANY EFFECT ON ENGINE RPM. COASTED TO SIDE OF ROAD AND STOPPED. PROCEEDED TO TURN OFF VEHICLE AND RESTART, ACCELERATOR RESPONSE RETURNED TO NORMAL. *TR

AFTER BEING PARKED FOR APPROXIMATELY 2 MONTHS OVER THE WINTER, I WENT TO INSPECT THE SABLE, AND FOUND A FLAT TIRE ( FRONT PASSENGER SIDE), UPON FURTHER INSPECTION, I FOUND THAT THE COIL SPRING HAD FRACTURED, SHOT DOWNWARD, AND PUNCTURED THE INNER SIDEWALL OF THE TIRE. THE COIL IS NOT SIGNIFICANTLY RUSTED, AND RETAINS ALMOST ALL OF THE ORIGINAL PROTECTIVE COATING TO PREVENT RUST. ON A TEN YEAR OLD CAR, I WOULD THINK THIS IS NORMAL WEAR, BUT I REMEMBER THAT MY 2000 SABLE WAS RECALLED FOR THE EXACT SAME PROBLEM, AS WAS THE 2001 MODEL, AND I HAVE NOW FOUND OVER 200 REPORTS OF THE SAME PROBLEM IN THE 2003 SABLE, AND WOULD LIKE TO KNOW WHY A RECALL WAS NEVER ISSUED FOR THIS MODEL. *TR

DRIVING AT HIGHWAY SPEED LIMIT WITH CRUISE ON THERE WAS A LOSS OF CRUISE CONTROL, NO THROTTLE RESPONSE AND THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO PULL OFF THE HIGHWAY. ENGINE WAS RUNNING ROUGHLY, TURNED IT OFF IMMEDIATELY. NO CELL PHONE SERVICE IN THE AREA SO I COULD NOT GET A TOW TRUCK. RESTARTED THE CAR. OPERATED FINE TO GET HOME 10 MILES. WAS TAKING IT TO THE NEAREST DEALER 30 MILES FROM HOME WHEN THE SAME THING HAPPENED. I'M GLAD I DID NOT HAVE MY CHILDREN WITH ME DURING THESE INCIDENTS. AFTER VIEWING INTERNET VIDEOS AND READING ON MANY INTERNET SIGHTS THIS SEEMS TO BE A PROBLEM WITH MANY MERCURY MILANS. FORD NEEDS TO RECALL AND FIX THE PROBLEM THAT CAUSES THIS. *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE GEAR SHIFTER ENGAGED FROM DRIVE TO NEUTRAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE TRANS AXLE AND THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER WAS NOT ENGAGING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 182,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT BOTH FRONT COIL SPRINGS WERE FRACTURED AND PUNCTURED BOTH FRONT TIRES. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER FOR REPAIR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION) BUT WAS ADVISED THAT THE RECALL ONLY PERTAINED TO THE 2001 MODEL SABLE AND NOT THE 2002 MODEL ALTHOUGH THE VEHICLE WAS MANUFACTURED IN DECEMBER 2001. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 95,000. *TR

I ATTEMPTED TO CONNECT THE TWO PORTIONS OF THE DRIVER FRONT SEAT BELT AND THE LATCHING MECHANISM IN THE FEMALE PORTION WOULD NOT LATCH, THEREBY DEFEATING MY ABILITY TO SECURE THE SEAT BELT. I TOOK THE VEHICLE TO A REPAIR SHOP THAT QUOTED ME ALMOST $200 TO REPAIR THE BELT, INDICATING THE OEM KIT WAS ALMOST $150. SOMEONE IS PROFITEERING ON DEFECTIVE SAFETY EQUIPMENT. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT WHILE DECELERATING FROM 30 MPH, THE TRANSMISSION KNOCKED AND SLIPPED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A DEFECT VALVE BODY ON THE TRANSMISSION. THE DEALER REPLACED THE VALVE BODY. 44,000.