MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 MERCURY MONTEGO
    - CEDAR SPRINGS , MI

    DRIVING DOWN ROAD CAR JUST STOPPED IN THE MIDDLE ROAD WAS RUNNING JUST WOULD NOT GO.TRANSMISSION TROUBLE I GUESS FORD NEW ABOUT THIS I STILL OWE 3000 ON THIS CAR. LOTS OF PEUPLE WITH IS TROUBLE. *TR

    Source: NHTSA WEB SITE
  • 2007 MERCURY MOUNTAINEER
    - LEXINGTON, KY

    TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACK INADVERTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MERCURY GRAND MARQUIS
    - CLINTON, MS

    TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MERCURY SABLE
    - HOFFMAN ESTATES, IL

    CAR STARTED ACCELERATING ON ITS OWN AND HAD TO PUT THE CAR IN NEUTRAL AND PUT BOTH BRAKES TO MAKE IT STOP. THE CAR LURCHES FORWARD WHEN IT IS STOPPED AT SIGNALS.DID SOME RESEARCH ONLINE AND FOUND THAT THIS HAS BEEN AN ISSUE THAT NHS HAS BEEN INVESTIGATING AND IS RELATED TO THE THROTTLE NOT CLOSING. HTTP://AUTOS.YAHOO.COM/MOTORAMIC/PROBE-1-9-MILLION-FORDS-SUDDEN-ACCELERATION. WHY NO RECALL YET? *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY SABLE
    - HOFFMAN ESTATES, IL

    MERCURY SABLE TENDS TO SUDDENLY ACCELERATE AND LURGE FORWARD EVEN WITH THE FOOT ON THE BRAKE. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MARINER
    - HOUSTON, TX

    SEVERAL TIMES, WHILE DRIVING VEHICLE, ENGINE SUDDENLY LOST POWER AND THE CHECK ENGINE LIGHT CAME ON SOON AFTERWARD. AT TIMES I WAS DRIVING AT HIGHWAY SPEEDS, AND AT TIMES SLOWER--THE LAST TIME BEFORE SERVICE WAS APPROX. 40 MPH. HAD TO PULL OVER SEVERAL TIMES TO THE SIDE OF THE ROAD, STOP THE ENGINE, THEN RESTART AND TRY TO CONTINUE DRIVING. AFTER SEVERAL MORE LOSSES OF COMPRESSION AND POWER, RETURNED HOME AND TOOK THE VEHICLE IN FOR SERVICE TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY RAN DIAGNOSTICS, BUT WERE UNABLE TO DUPLICATE THE PROBLEM. PROBLEM RECURRED SEVERAL TIMES AFTERWARD, AND WITH THE CHECK ENGINE LIGHT STILL ON, RETURNED FOR SERVICE ON 4/02/12, WHERE THE DIAGNOSTICS CONFIRMED A PROBLEM WITH THE THROTTLE BODY. IT WAS REPLACED AND THERE HAVE BEEN NO PROBLEMS SINCE THEN. I HAD TO SPEND THE FOLLOWING AMOUNTS FOR SERVICE: DIAGNOSTICS ON 3/30/12: $59. ACTUAL REPAIR ON 4/02/12: $450.61. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MARQUIS
    - HAMLET, IN

    TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS SUDDENLY BECAME INOPERATIVE. THE BRIGHT HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THREE AUTHORIZED DEALERS FOR THE SAME DEFECT. THE CONTACT WAS ADVISED THAT THE PROCESSOR LIG WOULD NEED TO BE REPLACED HOWEVER, THE PART WAS NOT IN STOCK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 6/14/13 *CN UPDATED 07/17/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MERCURY MARINER HYBRID
    - SUTTER CREEK, CA

    CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY SABLE
    - JEFFERSONVILLE, IN

    TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED,. THE APPROXIMATE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 103,353. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY MILAN
    - MILTON, FL

    TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR PANEL AND FAILED TO CLOSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY WERE TOLD THAT THE WINDOW WOULD NEED A NEW MOTOR. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW ALSO FAILED. THE DEALER STATED THAT MOTOR WOULD HAVE TO BE REPLACED AS WELL. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 65,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE