MERCURY Complaints

BRAKE LIGHT SWITCH AT PEDAL FAULTY WITH SAME SYMPTOMS AS RECALL NHTSA I.D. # 04V10600...BRAKE LIGHTS WON'T ACTIVATE WHEN PEDAL DEPRESSED WHILE DRIVING OR PARKED AND WHEN PARKED TRANSMISSION RANGE SELECTOR IS STUCK IN PARK POSITION. THESE SYMPTOMS COULD CAUSE AN ACCIDENT FROM THE REAR AND OR LEAVE FAMILY MEMBERS STRANDED. CURIOUSLY THIS RECALL DOESN'T LIST THE RECALLED SWITCHES PART NUMBER AND CERTAINLY FORD MOTORS WON'T ADMIT THAT A FEW WERE INSTALLED ON 2004 MODELS. *TR

WHILE DRIVING OR BACKING AT SLOW SPEEDS THIS VEHICLE(WHICH HAS VERY VERY LOW MILES) MAKES LOUD,BANGING,POUNDING,BINDING NOISES AND SOUNDS LIKE THE ENTIRE FRONT END IS GOING TO FALL OFF. THIS HAPPENS FREQUENTLY AND IS NOT NORMAL FOR ANY CAR WITH SUCH LOW MILES 15 YEARS OLD OR NOT. I HAVE GOTTEN TO THE POINT THAT I AM AFRAID TO DRIVE THIS CAR. I HAVE ALSO BEEN TOLD THAT OTHERS HAVE THIS SAME OR A SIMILAR ISSUE. THE CAR WAS DRIVEN BY AN OLDER COUPLE AKA MY GRANDPARENTS WHO BOUGHT IT NEW IN 98' AND THEY BOTH PASSED AWAY IN 2012. THIS MAY BE IN PART DUE TO THE "DOUBLE WISHBONE" SUSPENSION WHICH I KNOW NOTHING ABOUT. I AM EXTRA UPSET AS I SAID DUE THE FACT THAT THIS CAR HAS ONLY HAD AN AVERAGE OF JUST OVER 2,000 MILES ANNUALLY AND WAS TREATED VERY WELL. THE CAR LOOKS LIKE NEW BUT SCARES ME HALF TO DEATH WHEN I HEAR THIS UNMISTAKABLE LOUD SOUND OF BROKEN,BINDING,LOOSE OR DEFECTIVE PARTS. I AM ABLE TO REPAIR IT BUT WAS HOPING THERE WAS A RECALL DUE TO THE SAME STORY BEING POSTED OVER AND OVER. THIS CAR,EITHER MODEL THE GS OR LS IS AN ACCIDENT WAITING TO HAPPEN. IF YOU ARE A PROSPECTIVE BUYER,PLEASE DRIVE THE CAR SLOWLY THEN TURN IN REVERSE AND IF IT EXISTS THE PROBLEM WILL SOUND OFF IMMEDIATELY. IF BACKING OUT WITH A VERY SLIGHT CURB,THE CAR WILL SOUND MUCH WORSE.FORD IS NOT KNOWN FOR ITS FRONT ENDS OTHER THAN THE FACT THAT ITS CARS AND TRUCKS FRONT ENDS ARE EITHER NEXT TO IMPOSSIBLE TO ALIGN AND/OR ARE VERY EXPENSIVE TO REPAIR. I HAVE NEVER SEEN OR HEARD ANYTHING LIKE THIS IN ANY OTHER CAR MAKER,FORD SHOULD PAY FOR THIS TRAVESTY OF A FRONT END. WITHOUT TAKING A VISUAL I WOULD SAY IT MY CAR NEEDS BOTH UPPER AND LOWER BALL JOINTS,TIE ROD ENDS AND A FULL SUSPENSION CHECK OR REBUILD. IF ANYONE HEARS THIS IN A CAR FROM A DEALER OR ELSEWHERE=DO NOT BUY!!! *TR

AS I WAS DRIVING THE HEADLIGHTS WENT COMPLETELY OFF, SWITCHED TO MANUAL, WORKED FOR A FEW MINUTES, THEN WENT OFF AGAIN. TRIED TURNING CAR OFF AND BACK ON, NO LIGHTS, HAD TO HOLD DIMMER SWITCH FORWARD TO GET LIGHTS. THIS HAS HAPPENED NUMEROUS TIMES SINCE THE FIRST ONE. NOW NOT EVEN HOLDING THE DIMMER SWITCH FORWARD ALWAYS WORKS. TODAY WE WERE STOPPED BECAUSE TAIL LIGHTS WERE OUT (DRIVER WAS HOLDING DIMMER SWITCH FORWARD). TAIL LIGHTS ALSO FLICKER AT TIMES WHEN HEADLIGHT GOES OUT AND CONTROL PANEL FLICKERS TOO. WE HAVE GONE TO LOCAL INDEPENDENT REPAIR SERVICE AND ARE HAVING DIFFICULTY GETTING CONTROL MODULE DUE TO LARGE BACK ORDER. SO WHAT ARE WE TO DO IN THE MEANTIME? THIS IS EXTREMELY DANGEROUS TO THOSE IN THE CAR AND OTHERS ON THE ROAD. I UNDERSTAND RECALLS ARE WHEN THERE IS A DANGEROUS SITUATION, AND THIS DEFINITELY QUALIFIES! SO WE NOW OWN A CAR THAT WE CAN'T DRIVE WHENEVER HEADLIGHTS ARE NEEDED, WHICH IS VERY LIMITING. SO FAR I HAVE NOT BEEN ABLE TO GET HOLD OF FORD DIRECTLY TO COMPLAIN ABOUT THIS. WE ARE NOT THE ORIGINAL OWNERS, BUT THAT SHOULD NOT MATTER ON SUCH A SERIOUS ISSUE! THIS COMPLAINT IS ABOUT A 2005 GRAND MARQUIS. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED AND FLICKERED ON AND OFF THEN EVENTUALLY FAILED COMPLETELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THE CONTACT WAS ADVISED THAT THE LIGHT MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. UPDATED 03/01/13*LJ

2011 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE PEDAL. *SMD THE CONSUMER STATED SINCE HE PURCHASED THE VEHICLE, HE NOTICED A GREAT DEAL OF FREE BRAKE PEDAL TRAVEL AND NEARLY HAD AN ACCIDENT TWICE. THE CONSUMER STATED HE HIT THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY. THE DEALER INFORMED THE CONSUMER THERE WAS NO ADJUSTMENT FOR THE PEDAL TRAVEL. THE CONSUMER STATED THE SPECIFIC PROBLEM OCCURRED, WHEN THE BRAKE PEDAL WAS FULLY DEPRESSED AND IT WAS AT THE SAME LEVEL FROM THE FLOOR AS THE ACCELERATOR.

I HAVE A 2002 MERCURY SABLE I STEPPED ON THE ACCELERATOR I GOT MY SPEED UP TO ABOUT 50 MPH, I THEN TOOK MY FOOT OFF THE ACCELERATOR BUT THE ACCELERATOR WAS STUCK, THE SPEED STARTED CLIMBING BY IN ITSELF IT GOT UP TO 70MPH. I TAPED THE ACCELERATOR A FEW TIMES TO TRY TO GET IT TO RELEASE, I ALSO TRIED TO LIFT PEDAL WITH MY FOOT. I HAD TO RIDE THE BRAKES AND THAT BROUGHT ME DOWN TO ABOUT 50 MPH, IT FINALLY LET LOOSE AND SLOWED DOWN. MY HUSBAND HAD THE SAME THING HAPPEN TO HIM TODAY JANUARY 22,2013, HE STEPPED ON THE BRAKES TO SLOW THE CAR DOWN AS MUCH AS POSSIBLE HE THEN PUT THE CAR IN NEUTRAL THE ENGINE WAS REVVING HE HAD TO SHUT THE CAR OFF THEN TURN THE KEY BACK TO THE ON POSITION SO HE COULD STEER THE CAR AND COAST TO THE SIDE OF THE ROAD TO GET OUT OF TRAFFIC. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE STEERING WHEEL AND BRAKE PEDAL STARTED SHAKING AS THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE ELECTRONIC POWER ASSIST SYSTEM FAILED AND WOULD REQUIRE REPLACEMENT. THE CONTACT STATED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 99,000.

WENT TO SHUT BACK DOOR ON VEHICLE AND THE BACK GLASS JUST EXPLODED. GLASS WENT EVERY WHERE ME AND MY CHILDREN WERE HIT WITH GLASS BUT NO INJURIES. *TR

ENGINE STALLS WHEN ACTIVATING CRUISE CONTROL WHICH RESULTS IN HAZARDOUS DRIVING SITUATION DUE TO LOSS OF POWER STEERING AND BRAKES. HAVE TO PULL OVER TO SIDE OF ROAD, PUT THE VEHICLE IN PARK AND RESTART. STARTS EVERY TIME. HAS REPEATED 3 TIMES. THIS IS A SERIOUS FLAW IN THE FORD ELECTRICAL COMPUTER DESIGN TO RESULT A FAILURE MODE THAT STALLS THE VEHICLE ENGINE WHILE UNDER SPEED. *TR

VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE AT APPROX. 65 MPH, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH AND IT HAS OCCURED 8 TIMES SINCE I PURCHASED THIS CAR. FORD HAS REPAIRED THE CAR FOR THIS 3 TIMES (IN 2009, 2010, 2013), THE FIRST 2 IT WAS UNDER WARRANTY, THIS LAST ONE THE REPAIR COST WAS $350. WHAT IS TERRIFYING ABOUT THIS SITUATION IS THAT IT OCCURS WITHOUT WARNING AND YOU HAVE ABOUT 10 SECONDS TO REACT, I'VE BEEN VERY CLOSE TO GETTING REAR ENDED A COUPLE OF TIMES. I WAS ABLE TO RESTART THE VEHICLE EVERY TIME, BUT WHAT SURPRISES ME IS THAT EVEN THOUGH THIS SITUATION IS SO SERIOUS, I DID NOT FIND OUT UNTIL NOW IT'S SO COMMON. I WILL BE SHOPPING FOR A NEW CAR SOON, I HAD ENOUGH. I KEPT THE CAR THIS LONG BECAUSE OTHER THAN THIS ISSUE, I REALLY LOVE DRIVING IT. *TR