MERCURY Complaints

AT ~ 10:10PM TRAVELING AT 68-70 MPH IN FAST, MODERATE FREEWAY TRAFFIC IN THE #3 N/B LANE OF I-5 IN SILVERLAKE AREA, ~ -MI SOUTH OF THE INTERCHANGE WITH THE SR-2 FREEWAY (~ @ RIVERSIDE DR. OVER-CROSSING) . SUDDENLY / WITH NO WARMING, ENGINE LOST ALL POWER & SHUT DOWN AND I HEARD A `SCREECHING' WARNING TONE, SAW THE RED TRIANGLE OF DOOM WARNING SYMBOL APPEAR IN THE UPPER/RIGHT OF THE INSTRUMENT PANEL, THE TACHOMETER DROPPED TO `ZERO'? AND THE `TOO-LITTLE-TOO-LATE' WARNING TEXT STOP NOW? TEXT APPEARED AT THE BOTTOM OF THE INSTRUMENT PANEL (HOW WAS I SUPPOSED TO DO THIS IN THE MIDDLE OF A FAST-MOVING FREEWAY?). ONLY THING THAT SAVES US WAS THAT WE HAD SIGNIFICANT SPEED TO COAST OUT OF TRAFFIC - OTHER DRIVERS THANKFULLY GAVE-WAY TO LET US DO SO. FIRST OF THREE SUCH COMPLETE LOSSES OF POWER IN TRAFFIC, ATTEMPTING TO REACH SAFETY. *TR

AT ~ 10:10PM TRAVELING AT 68-70 MPH IN FAST, MODERATE FREEWAY TRAFFIC IN THE #3 N/B LANE OF I-5 IN SILVERLAKE AREA, ~ -MI SOUTH OF THE INTERCHANGE WITH THE SR-2 FREEWAY (~ @ RIVERSIDE DR. OVER-CROSSING) . SUDDENLY / WITH NO WARMING, ENGINE LOST ALL POWER & SHUT DOWN AND I HEARD A `SCREECHING' WARNING TONE, SAW THE RED TRIANGLE OF DOOM WARNING SYMBOL APPEAR IN THE UPPER/RIGHT OF THE INSTRUMENT PANEL, THE TACHOMETER DROPPED TO `ZERO'' AND THE `TOO-LITTLE-TOO-LATE' WARNING TEXT STOP NOW' TEXT APPEARED AT THE BOTTOM OF THE INSTRUMENT PANEL (HOW WAS I SUPPOSED TO DO THIS WITH NO POWER?). ONLY THING THAT SAVES US WAS THAT WE HAD SIGNIFICANT SPEED TO COAST OUT OF TRAFFIC - OTHER DRIVERS THANKFULLY GAVE-WAY TO LET US DO SO. FIRST OF THREE SUCH COMPLETE LOSSES OF POWER IN TRAFFIC, ATTEMPTING TO REACH SAFETY. *TR

I WOULD LIKE TO KNOW WHY NOBODY HAS DONE ANYTHING ABOUT THIS THROTTLE BODY PROBLEM. IF YOU LOOK ONLINE AND YOU WILL SEE HOW MANY COMPLAINTS THERE ARE ABOUT THE SAME PROBLEM. I WOULD LIKE THIS TO BE ON THE RECALL LIST SO ALL OF THE ONES THAT OWN THIS CAR WILL NOT HAVE TO PAY ANYWHERE FROM 300-500 TO GET IT FIXED. THIS IS A SAFETY PROBLEM I WAS DRIVING ON I295 GOING ABOUT 6MPH AND I LOST ALL THROTTLE CONTROL , I'M IN THE FAR LEFT LANE AND HAD NO WHERE TO GO SO I'M COASTING TO THE RIGHT SHOULDER AND ALL MOST GOT HIT 4 TIMES. I WOULD SAY THIS IS A REALLY IMPORTANT SAFETY PROBLEM. I READ ABOUT 35 OF THE SAME PROBLEMS ONLINE AND I HAVEN'T SEEN ANYONE FROM YOUR COMPANY OR FORD COMMENT ON THIS ARE THEY WAITING FOR SOMEONE TO GET KILLED BEFORE ANYTHING GETS DONE TO FIX THIS. I WILL BE CALLING MONDAY MORNING TO SEE WHAT YOU OR FORD WILL DO ABOUT THIS PROBLEM IF NOTHIN IS DONE I WILL CONTACT A LAWYER AND THE NEWS MEDIA. WE WERE ALMOST KILLED AND SOMETHING NEEDS TO GET DONE AT FORDS COST NOT THE PEOPLE WHO THOUGHT THEY HAD A SAFE CAR. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER'S SIDE VISOR FELL DOWN, OBSTRUCTING HIS VISION OF THE ROADWAY. THE CONTACT STATED THAT HE HAD TO MANUALLY ATTACH THE VISOR TO THE TOP OF THE VEHICLE FOR IT TO REMAIN UPRIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ENTIRE VISOR WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 45,000. UPDATED 01/23/13 *BF UPDATED 6/4/13 *CN

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STOPPED ACCELERATING AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, WHICH THEN RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE SHIFTER WOULD NOT SHIFT INTO PARK DUE TO A DEFECTIVE SHIFT CABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE SHIFTER CABLE REPLACED. THE FAILURE MILEAGE WAS 140,000.

THIS VEHICLE HAS A PROBLEM WHEN SHIFTING FROM PARK TO DRIVE, PARK TO REVERSE, DRIVE TO REVERSE, REVERSE TO DRIVE OR WHEN SIMPLY MANEUVERING TO PARK. YOU CAN HEAR THE ENGINE RPM INCREASE QUICKLY, THEN DECREASE JUST AS QUICKLY WHEN THIS HAPPENS. THIS TYPICALLY OCCURS WHEN THE VEHICLE IS PLACED IN REVERSE AND THE WHEEL IS BEING TURNED AND THE MY FOOT IS ON THE BRAKE PEDAL. THIS PROBLEM BEGAN A MONTH AGO AND HAS GOTTEN PROGRESSIVELY WORSE. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE LIGHT WOULD FLICKER ON AND OFF OR WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,700 AND THE CURRENT MILEAGE WAS 40,200.

THE PROBLEM IS WITH THE GAS PEDAL, ITS HARD TO PRESS/ACCELERATE AND SOMETIMES WHEN I PRESS/ACCELERATE FROM A STOP AND AT SPEEDS OF 30 MPH, IT GETS STUCK AND I HAVE TO PUT IT IN NEUTRAL. VERY DANGEROUS SITUATION. *TR

2005 MERCURY MONTEREY. CONSUMERS WRITES IN REGARDS TO RECALL CONCERNING TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER WAS INFORMED THAT PARTS WOULD BE AVAILABLE IN THE 2ND QUARTER, WHICH HAS SINCE PASSED AND THE PARTS ARE STILL NOT AVAILABLE. RECALL # 12V006000. *JB