MERCURY Complaints

AFTER ONLY 24,600 MILES, THE SUN ROOF WORKED ONE DAY AND THE NEXT DAY WHEN THE BUTTON WAS ACTIVATED THE SUNROOF BEGAN TO LOWER THE REAR OF THE WINDOW BUT WOUNLD OPEN NO FURTHER. UPON MULTIPLE TRIES, THE RAISING AND LOWERING OF THE REAR PART OF THE WINDOW IS ALL IT WOULD DO. WHEN TAKEN OT BLLOOMINGTON LINCOLN, (MN) THEY INFORMED ME THAT THE MOTOR AND ENTIRE TRACK SYSTEM WOULD NEED REPLACING. THEY TOOK PICTURES TO SEND TO FORD TO SEE IF THEY WOULD HONOR THE WARRANTY. GEE. THE VEHICLE IS STILL UNDER THE 3 YR, 36000 LIMIT. SHOULD HAVE BEEN A NO BRAINER. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MONTEGO. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL UPON APPROACHING A TRAFFIC STOP SIGNAL. THE VEHICLE SUDDENLY LUNGED FORWARD WITHOUT WARNING. THE FAILURE RECURRED WHENEVER THE BRAKE PEDAL WAS ENGAGED DURING A COMPLETE STOP. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

I EXPERIENCE A SUDDEN ACCELERATION WHEN I AM PULLING INTO OR BACKING OUT OF A PARKING SPACE AND PULLING INTO MY DRIVEWAY. I PURCHASED THIS CAR USED TWO YEARS AGO, SO IT MIGHT NOT BE THE FIRST OCCURRENCE. *TR

ON JUNE 17, 2012 MY SON WENT TO SIT IN THE REAR SEAT AND THE SEAT DROPPED. THEN WE HEARD A NOISE FROM THAT SAME WHEEL. I TOOK IT TO OUR MECHANIC THE NEXT DAY AND THEY SAID THAT THE LATCH FOR THE REAR SEAT AND FLOOR HAS RUSTED THROUGH AND CAUSING THE FLOOR TO FALL ON THE TIRE WHICH NOW HAS A BIG CHUNK OUT OF IT. HE SAID THAT WE SHOULD NO LONGER USE THE REAR SEATS. HE SAID THAT WITH THE PROGRESSION THAT RUST MOVES THAT WE WILL ONLY BE ABLE TO USE THIS VAN FOR MAYBE ANOTHER YEAR. THIS VAN IS ONLY 8 YEARS OLDS AND HAS SERIOUS INTERIOR RUST ISSUES. I WOULD ONLY THINK THAT THIS IS A SAFETY ISSUE SINCE WE CAN NO LONGER SAFELY PUT ANYONE IN THE REAR SEATS AND WHEN THIS HAPPENED IT COULD HAVE CAUSED A TIRE TO BLOW OUT. *TR

WE BOUGHT THIS VEHICLE ON SEP 2011. DURING THE FIRST REFUELING GAS STARTED SPILL OVER AS I REFUELED. THIS HAPPENS EVERY TIME I REFUEL. I RECENTLY DISCOVERED THAT I CAN REFUEL VERY SLOW AND NO SPILL WILL OCCUR. THIS IS NICE, BUT IT TAKES ABOUT 20 - 25 MINUTES TO REFUEL. *TR

IN APRIL 2008 OUR TRANSMISSION WENT. IT WAS REBUILT WITH ALL FORD PARTS. IT'S HAS GONE AGAIN IN JULY 2012. FORD WILL NOT DO ANYTHING TO HELP ME. I WOULD LIKE A RECALL ON THIS MAKE AND YEAR AND MODEL . THIS IS THE 3RD TRANSMISSION. UNACCEPTABLE!!!!!!! I WANT REIMBURSEMENT FOR ALL 3 TRANSMISSIONS! *TR

DRIVER SEAT MOVES BACK TO THE "EASY EXIT" POSITION WHILE DRIVING! HAD TO MANUALLY MOVE THE SEAT UP WITH THE SIDE CONTROLS IN ORDER TO REACH THE PEDALS AGAIN. COULD NOT REACH THE BRAKE! DEALER REPLACED IGNITION KEY TUMBLER, SAME PROBLEM DEALER REPLACED IGNITION ELECTRICAL SWITCH, SOLUTION PENDING. THIS SHOULD BE A RECALL AS IT IS A MAJOR SAFETY ISSUE!!! *TR

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A LEAK IN THE RADIATOR. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE VEHICLE WAS REPAIRED BY REPLACING THE RADIATOR. THE FAILURE RECURRED AND THE CONTACT NEEDED A SECOND REPLACEMENT HOWEVER THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 100,000. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE DRIVING 40 MPH. THE ACCELERATOR WAS RELEASED, THE BRAKE WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE GEAR WAS PLACED IN THE NEUTRAL AND THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER AS THE RPMS INCREASED TO 4,000. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 144,000.

I WAS DRIVING APPROXIMATELY 50 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. I PULLED IN TO A GAS STATION AND STOPPED THE CAR. *TR