MERCURY Complaints

WHEN I AM DRIVING (I NEVER HAVE ANY ADVANCE NOTICE) SUDDENLY SPEED CHANGES TO NOTHING NO MATTER WHAT YOU DO. THEN THE WRENCH LIGHT COMES ON, I HAVE TO GO TO THE SIDE OF THE ROAD TURN OFF CAR AND RESTART, THEN IT MAY DO THE SAME THING AGAIN OR IT MAY QUIT AND DRIVE NORMALLY. HAS CONTINUED TO HAPPEN THIS WEEK! IT IS VERY DANGEROUS AND FROM THE LOOKS OF THE COMPLAINTS IT SEEMS TO BE A REPEATING PROBLEM WITH THIS CAR. *TR

WHEN YOU ACCELERATE FROM A STOP TO GET UP TO THE SPEED LIMIT OR FLOW OF TRAFFIC WHEN YOU REMOVE OR EASE UP YOUR FOOT FROM THE GAS PEDAL THE RPM'S SHOOT UP TO 3500/4000 RPM AND THE PEDAL CONTINUES TO DEPRESS, INCREASING THE VEHICLE SPEED. PRESSING THE BRAKE WILL SLOW THE VEHICLE, BUT THE ENGINE CONTINUES TO REV-UP. YOU MUST KICK THE GAS PEDAL TWO OR THREE TIMES TO GET IT TO DISENGAGE. *TR

I HAVE 5 LOCATIONS WHERE THE PAINT IS PEELING OFF. HOOD, ROOF AND BACK WINDOW AREA. I HAVE SEEN OTHER GMS AND LINCOLNS WITH THE SAME PEELING. THE PEELING AREAS A GROWING IN SIZE. PIECES OF PAINT 1 INCH SQ COMES OFF AT A TIME. I SHOULD NOT HAVE THIS PROBLEM ON A 4 YEAR OLD CAR. I THINK FORD SHOULD FIX THE PROBLEM. I HAD A 1993 GM ALSO WITH THE SAME PROBLEM. BUT ON THE 93 CAR IT STARTED WHEN THE CAR WAS OLDER. *TR

WHEN ACCELERATING FROM A STOP, ALL FORWARD POWER WAS LOST--AS IF MY CAR HAD BEEN PLACED IN NEUTRAL. VEHICLE HAD TO BE TOWED. TRANSMISSION SHOP REPORTED THAT WORN SPLINES IN THE TORQUE CONVERTER CAUSED THE DIFFICULTY. NHTSA RECALL 12V-006 COVERS THIS EXACT SAME PROBLEM FOR MERCURY MONTEREY/FORD FREESTAR VEHICLES, AND THE TORQUE CONVERTER SHAFT IS THE SAME AS IN MY CAR, YET FORD SAYS IT IS NOT COVERED FOR MERCURY SABLE. FORD REP ENCOURAGED ME TO FILE THIS NHTSA REPORT. REPAIR COST ME APPROXIMATELY $2000 OUT OF POCKET. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WERE INOPERABLE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE FAILURE AND STATED THAT THE HEADLIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS TRAVELING 10 MPH WHEN THE VEHICLE ACCELERATED UP TO 50 MPH AND THE DRIVER CRASHED INTO SEVERAL TREES. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE IN WHICH THE FRONT DRIVER'S SIDE HEADLIGHT ASSEMBLY WOULD FILL UP WITH WATER AND FOG, SEVERELY REDUCING VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE HEADLIGHT WAS REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 08-24-12 *BF UPDATED 08/31/2012 *JS

VEHICLE WAS IN MIDDLE LANE OF INTERSTATE 95 WITH TRAFFIC MOVING AT 65-70 MPH WHEN THERE WAS (ACCORDING TO FORD TECH) A FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP. THIS CAUSED THE VEHICLE ENGINE TO SHUT DOWN AND COULD HAVE CAUSED ACCIDENT/DEATH IF WIFE WASN'T ABLE TO GET TO SHOULDER WEAVING THROUGH LANES OF TRAFFIC. I SEE ONLINE AT HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/MERCURY/MARINER_HYBRID/ENGINE_AND_ENGINE_COOLING/PROBLEM.ASPX THAT THIS HAS BEEN REPORTED AS A MAJOR COMPLAINT FOR AWHILE. WHY IS THIS NOT A RECALL? SOMEONE WILL SURE GET KILLED. OUR CAR HAS ONLY 57K MILES. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT WAS DRIVING 45 MPH WHEN ANOTHER VEHICLE CUT THE CONTACT OFF, CAUSING THE CONTACT TO CRASH INTO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED MINOR INJURIES AND WENT TO THE HOSPITAL THE NEXT DAY. THE POLICE WERE ON SCENE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS DEEMED AS DESTROYED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 96,882. UPDATED 08/28/12*LJ UPDATED 09/4/2012 *JS

WAS DRIVING - WHEN STOP SAFELY NOW MESSAGE APPEARED ON DISPLAY, ENGINE HAD SHUT OFF, PULLED OVER, WAITED A MINUTE, RESTARTED ENGINE, DROVE A COUPLE OF BLOCKS, STOP SAFELY NOW MESSAGE REAPPEARED, DID THIS SEVERAL TIMES IN THE FEW MILES TO HOME. TOOK CAR TO DEALER NEXT MORNING. REPLACED THE COOLING SYSTEM PUMP. *JS