MERCURY Complaints

WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS

TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED THAT THE WHEEL BEARING FAILED ON THE FRONT DRIVER SIDE OF THE VEHICLE AND ALSO DAMAGED THE SPINDLE. THE CONTACT WAS REVERSING FROM A RESIDENTIAL DRIVEWAY WHEN THERE WAS A LOUD BANG SOUND FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP WHERE THEY ADVISED THE CONTACT THAT THE WHEEL COULD POTENTIALLY HAVE SEPARATED FROM THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 18,000. . UPDATED 07/27/12 *BF THE CONSUMER HAS THE VEHICLE'S BROKEN PART. UPDATED 08/02/2012 *JS

I BOUGHT THIS SUV CASH FROM A DEALERSHIP AND WAS TOLD NO DAMAGES! I HAVE ALL THE ORIGINAL PAPERWORK STATING NO DAMAGES TO THE VEHICLE. I PAID 14300.00 CASH. I WENT TO TRADE IN MY SUV TO DOWNSIZE AND WAS TOLD THERE WERE TITLE ISSUES AND THE FRAME WAS CRACKED. I THEN LOOKED OVER ALL MY PAPERWORK FRONT AND BACK TO SEE IF I MISSED ANYTHING-TO SEE IF ANY DAMAGES WERE NOTED. I CONTACTED THE DEALERSHIP AND THEY SAID IT IS NOT THERE FAULT THAT THE DEALERSHIP THAT I WAS TRYING TO TRADE THE SUV IN WAS JUST TELLING ME THAT TO BUY MY TRADE IN FOR A LESS VALUE. I OBTAINED THE REPORT FROM AUTO CHECK AND IT CLEARLY STATES THE SUV WAS A LEASE. IT WAS IN AN ACCIDENT ON 12/06/07 THEN SOLD FOR AUCTION. NEW ENGLAND AUCTION REPORTED CLEARLY: AUCTION ANNOUNCED AS FRAME DAMAGE. WAS SOLD TO THE DEALERSHIP ON 12/28/07 THEN SOLD TO ME ON 01/09/08. AGAIN NO DAMAGES REPORTED TO ME. NOW I AM DRIVING A VEHICLE WITH A DAMAGED FRAME WHICH IS UNSAFE TO DRIVE. AND NO ONE WILL TAKE THE SUV BECAUSE OF THE FRAME DAMAGE. THE DEALERSHIP WANTS "PROOF". I HAVE BEEN UNABLE TO FIND THE ORIGINAL DEALER OR AUCTION GROUP. I ONLY HAVE THIS REPORT TO GO ON. PLEASE HELP ME! I WOULD HAVE NEVER BOUGHT THIS VEHICLE IF I KNEW IT HAD FRAME DAMAGES TO IT. CAN YOU PLEASE HELP IN ANYWAY! I WOULD LIKE TO BE REFUNDED OR GIVEN A CAR OF EQUAL VALUE THAT IS SAFE TO DRIVE. I DON'T KNOW WHAT TO DO. PLEASE CONTACT ME. THANK YOU. *JS

MY DAUGHTER HAD JUST MERGED ONTO THE HIGHWAY GOING APPROXIMATELY 65MPH. INITIALLY IT FELT DIFFICULT TO GET THE CAR UP TO SPEED. SHE NOTICED SHE WAS EDGING UP ON THE VEHICLE IN FRONT OF HER AND TOOK HER FOOT OFF THE ACCELERATOR TO SLOW DOWN BUT INSTEAD THE CAR SPED UP. SHE APPLIED THE BRAKES WHICH DID NOT SLOW THE CAR DOWN. SHE APPLIED PRESSURE TO THE ACCELERATOR IN AN ATTEMPT TO "UNSTICK" IT WHICH HAD NO EFFECT ON THE SPEED OF THE CAR. SHE THEN ATTEMPTED TO APPLY THE BRAKES FURTHER AT WHICH TIME THE BRAKES BEGAN SMOKING. THE CAR HAD REACHED 90MPH AT THIS POINT AND WAS SHAKING. WHILE CONTINUING TO KEEP HER FOOT ON THE BRAKES, SHE WAS ABLE TO PULL INTO THE BREAKDOWN LANE AND PUT THE CAR INTO NEUTRAL BUT THE VEHICLE ONLY SLOWED DOWN MINIMALLY AT WHICH TIME SHE PUT THE CAR INTO PARK. THE VEHICLE THEN STOPPED BUT SHE KEPT HER FOOT ON THE BRAKE BECAUSE THE ENGINE CONTINUED TO REV BETWEEN 3,000 - 4,000 RPMS AND SHE COULD FEEL RESISTANCE AS IF THE CAR WANTED TO CONTINUE TO MOVE FORWARD DESPITE BEING IN PARK. AT THAT TIME SHE SHUT OFF THE ENGINE AND CALLED FOR ASSISTANCE. WHEN MY HUSBAND AND I ARRIVED ON SCENE MY HUSBAND VERIFIED THAT THE ACCELERATOR WAS NOT STUCK ON ANYTHING, SUCH AS A FLOOR MAT. ONCE HE SAW THAT THE ACCELERATOR APPEARED TO BE IN A NORMAL POSITION HE STARTED THE VEHICLE AND IMMEDIATELY THE ENGINE WAS REVING WITH RPMS AGAIN BETWEEN 3,000 - 4,000. THE ENGINE WAS AGAIN SHUT OFF AND THE VEHICLE WAS TOWED TO THE LOCAL FORD DEALERSHIP. *TR

VEHICLE STARTING MISSING, THEN SHAKING. HAD SPARK PLUGS REPLACED AND 3 BROKE OFF AND STUCK. NEEDED SPECIAL TOOL/EQUIPMENT TO GET OUT. VERY COSTLY. *TR

THE CAR WILL SHUTTER, SHAKES AND BANGS WHEN THE TRANSMISSION DOWN SHIFTS TO A LOWER GEAR WHEN FOR EXAMPLE THE CAR BEGINS TO CLIMB A SLIGHT GRADE AND NEEDS A LOWER GEAR TO MAINTAIN SPEED. SOMETIMES, DURING THE SAME SCENARIO, THE CAR WILL SHIFT MOMENTARILY INTO WHAT SEAMS TO BE NEUTRAL CAUSING ENGINE RPM TO SPIKE FROM 2,000 RPM UP TO 6,000 RPM. IN EITHER CASE, IT SCARES YOU AND YOU THINK SOMETHING MAJOR IS WRONG WITH THE CAR AND YOU IMMEDIATELY SEARCH TO GET OFF THE ROAD AND STOP. THE CARS AROUND YOU ABRUPTLY TRY TO AVOID YOUR SUDDEN DECREASE OF SPEED. ON THE OTHER HAND, THE CAR SEAMS TO ACCELERATE NORMALLY WHILE UP SHIFTING TO SPEED ALTHOUGH MAYBE THE SHIFTS ARE GETTING A BIT HARDER THAN WE WERE USED TO. THE DEALER REPLACED AN ENGINE MOUNT ANTI-TORQUE BRACKET FOR $600.00 THAT THEY DETERMINED WAS THE PROBLEM BUT IT DID NOT HELP. NO DIAGNOSTIC LIGHTS APPEAR ON THE INSTRUMENT CLUSTER GIVING REASON FOR THE PROBLEM. WE BASICALLY DO NOT TRUST THE CAR TO TRAVEL ANY WHERE BECAUSE IT IS UNSAFE. I SEE MANY OTHERS ON THE WEB HAVE THE SAME ISSUES WITH THEIR MONTEGO'S. WE HAVE MAINTAINED OUR CAR VERY WELL DURING ITS SHORT LIFE. THE DEALER AND TRANSMISSION SHOPS ARE PERPLEXED TO THE SOLUTION OF THE PROBLEM. THE DEALER SAYS NOW THAT MAYBE IT IS A "VALVE BODY" CAUSING THE PROBLEM BUT ARE NOT QUITE SURE. $2,400.00 DOLLARS FOR A "NOT QUITE SURE" FIX IS A BIT MUCH SPECIALLY AFTER ALREADY SINKING $600.00 INTO THE PROBLEM. FORD, WHAT DO YOU THINK? TIME TO ISSUE A RECALL AND ADMIT THERE IS A REAL SAFETY PROBLEM HERE? BE FAIR AND HELP CONSUMERS REMEDY THE TRANSMISSION PROBLEMS THEY ARE HAVING WITH THEIR 2005 MONTEGO'S BEFORE SOMEONE GETS KILLED! *TR

MY 97 MERCURY MYSTIQUE HAS A BAD BRAKE FLUID LEAK FROM A PART ON THE BRAKE LINE (PRESSURE CONSCIOUS RELEASE VALVE) THAT WAS RECALLED #06E022000. FLUID MUST BE ADDED EVERY FEW DAYS WHEN THE BRAKE LIGHT COMES ON. FORD TELLS ME THERE IS NO RECALL INFO FOR MY CAR AND WON'T DO ANYTHING. THEY COULD NOT SAY IF ANY RECALL WORK HAD BEEN DONE ON MY CAR. BOTTOM LINE, THIS IS NOT PREVENTATIVE, MY CAR IS DANGEROUSLY LEAKING BRAKE FLUID FROM A RECALLED PART. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SIDE SEAT RAIL, SEAT SENSOR, AND MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

WHILE DRIVING CAR, THE REAR OF VEHICLE STARTED MAKING LOUD GRINDING NOISE WHILE MAKING RIGHT TURN. RESULT-REAR WHEEL WELLS CORRODED CAUSING THE 3RD ROW SEAT ANCHOR TO COMPLETELY DETACH FROM THE VEHICLE RESULTING IN EXPOSING THE INTERIOR OF VEHICLE AND RENDERING THE THIRD SEAT UNSAFE TO USE. *TR

DRIVING DOWN THE HIGHWAY AT 65 MPH AND I FELT A SLIGHT JERK IN THE VEHICLE (SIMILAR TO SHIFTING) AND THE YELLOW WRENCH DASHBOARD LIGHT CAME ON, WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED. THE CAR WAS STILL RUNNING BUT THE ACCELERATOR DID NOTHING. I PULLED THE CAR OVER, PUT IT IN PARK, TURNED IT OFF, THEN BACK ON AND IT WAS FINE. AFTER DRIVING FOR ANOTHER HOUR, THE SAME THING HAPPENED. THIS IS DANGEROUS!! NOT HAVING AN ACCELERATOR ON A 70 MPH HIGHWAY IS NOT SAFE! AFTER RESEARCHING ON THE INTERNET THE SAME PROBLEM HAS HAPPENED TO MANY MILAN OWNERS. IT'S IN THE SHOP RIGHT NOW AND THEY CAN'T FIGURE OUT WHAT'S WRONG. *JB